{\rtf1\ansi\ansicpg1252\cocoartf2868 \cocoatextscaling0\cocoaplatform0{\fonttbl\f0\fswiss\fcharset0 Helvetica;} {\colortbl;\red255\green255\blue255;} {\*\expandedcolortbl;;} \margl1440\margr1440\vieww11520\viewh8400\viewkind0 \pard\tx720\tx1440\tx2160\tx2880\tx3600\tx4320\tx5040\tx5760\tx6480\tx7200\tx7920\tx8640\pardirnatural\partightenfactor0 \f0\fs24 \cf0 # https://shepherdinsurance.com llms-full.txt\ \ ## Shepherd Insurance Services\ [Skip to main content](https://www.shepherdinsurance.com/#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ # Making risk _frictionless_ _\uc0\u8205 _ Insurance for the builders and\'a0operators shaping our physical world.\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Trusted by\ \ leading retail brokerages\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6972a414648acf6787659bc2_home-logo-7.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6972a3f1a7cf48a63d8e4179_home-logo-9.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725b586e1e0fd9b4efe2de_home-logo-5.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725a8b00c62ca739b3f277_home-logo-4.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6972a38b9033f2799776b92c_home-logo-8.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725a6498f6f1f6912b0711_home-logo-1.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6972a42408d2744920759769_home-logo-2.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725a411350aa409ab0ba2b_image%2064.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725a34f4138ac841079cea_image%2068.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725a0d193857303c34c2d7_image%2060.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6993191a6513c915db53a0f7_marsh-logo-blue%201.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6958569b4aabf55b43e338de_image%2069.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69585686849a15bf2c90e5af_image%2062.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69585676744862f8f7396b8c_image%2061.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6958566eab89a28052d589f6_image%2059.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6972a414648acf6787659bc2_home-logo-7.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6972a3f1a7cf48a63d8e4179_home-logo-9.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725b586e1e0fd9b4efe2de_home-logo-5.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725a8b00c62ca739b3f277_home-logo-4.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6972a38b9033f2799776b92c_home-logo-8.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725a6498f6f1f6912b0711_home-logo-1.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6972a42408d2744920759769_home-logo-2.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725a411350aa409ab0ba2b_image%2064.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725a34f4138ac841079cea_image%2068.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69725a0d193857303c34c2d7_image%2060.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6993191a6513c915db53a0f7_marsh-logo-blue%201.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6958569b4aabf55b43e338de_image%2069.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69585686849a15bf2c90e5af_image%2062.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69585676744862f8f7396b8c_image%2061.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6958566eab89a28052d589f6_image%2059.avif)\ \ # Smarter underwriting powered by data and technology.\ \ We provide financial services for the companies that build the world \'97 and keep it running.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69610f8e01715e065592a3a5_Rectangle%20191.webp)\ \ ## Shepherd Savings\ \ ##### Rewarding builders who invest in technology to deliver safer and better.\ \ [Learn more](https://www.shepherdinsurance.com/savings) Learn more\ \ Learn more\ \ # Insurance solutions built for a \uc0\u8232 changing world.\ \ We're modernizing insurance from the ground up to get faster decisions and clearer risk insights.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef56a3dcace0c796868_Speed%20that%20keeps%20pace.gif)\ \ Speed that keeps pace\ \ Underwriting decisions in hours, not weeks. Automation and AI streamline complexity.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef568e96e22921af758_Intelligence%20that%20rewards.gif)\ \ Intelligence that rewards\ \ Pricing which proactively rewards the behaviors that drive better outcomes.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5cfacc948b12220a0_Single%20conected%20system.gif)\ \ A single connected system\ \ Unified product suite designed to provide a one-stop solution for clients.\ \ # Accelerating the world's most important commercial industries.\ \ Our technology, underwriting, and partnerships work together in tandem to help businesses move faster, safer, and with greater confidence.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/695acdd5ec64ef30d0795208_Rectangle%2062.webp)\ \ PLAY VIDEO\ \ 1,450+\ \ Policies iSSUED\ \ 75%\ \ Faster indication times\ \ $350B+\ \ Insured volume\ \ ## A new vision for commercial insurance.\ \ [ABOUT SHEPHERD](https://www.shepherdinsurance.com/about) ABOUT SHEPHERD\ \ ABOUT SHEPHERD\ \ Where speed, intelligence, and human judgment work together to build a risk management platform for the modern era.\ \ # Essential coverage for annual programs or projects.\ \ Supporting middle market to enterprise scale customers with the coverage they need to protect their biggest projects or annual portfolios.\ \ [Primary Casualty\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033b8a3f81c4c8dc954_Rectangle%2084.webp)](https://www.shepherdinsurance.com/products/primary-casualty)\ \ Essential coverage that steadies progress when \uc0\u8232 it matters most.\ \ [LEARN MORE](https://www.shepherdinsurance.com/products/primary-casualty) LEARN MORE\ \ LEARN MORE\ \ [Excess Casualty\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033a32faf015d487b68_Rectangle%20269.webp)](https://www.shepherdinsurance.com/products/excess-casualty)\ \ Additional protection that strengthens your safety net for larger or complex risks.\ \ [LEARN MORE](https://www.shepherdinsurance.com/products/excess-casualty) LEARN MORE\ \ LEARN MORE\ \ [Builder\'92s Risk\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033e71fcc4ed2a3ab81_Rectangle%20272.webp)](https://www.shepherdinsurance.com/products/builders-risk)\ \ First-party coverage designed to protect projects while they're still taking shape.\ \ [LEARN MORE](https://www.shepherdinsurance.com/products/builders-risk) LEARN MORE\ \ LEARN MORE\ \ [Built for your industry\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033a5e7dcd7b19d41f1_Rectangle%20273.webp)](https://www.shepherdinsurance.com/industries)\ \ Discover how Shepherd partners with industry leaders across Construction, Renewable Energy, and more.\ \ [LEARN MORE](https://www.shepherdinsurance.com/industries) LEARN MORE\ \ LEARN MORE\ \ ## Turn risk management into a competitive advantage.\ \ [CONTACT US](https://www.shepherdinsurance.com/contact) CONTACT US\ \ CONTACT US\ \ Join the hundreds of builders and operators saving with Shepherd.\ \ ## About Shepherd Insurance\ [Skip to main content](https://www.shepherdinsurance.com/about#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ # Building\'a0a smarter\'a0future for commercial risk.\ \ When risk management works the way it should, it becomes a catalyst for innovation and growth. By combining deep underwriting expertise with cutting edge technology, Shepherd is redefining how risk is selected, priced, and serviced.\ \ [Explore Careers at shepherd](https://www.shepherdinsurance.com/careers) Explore Careers at shepherd\ \ Explore Careers at shepherd\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6977bee84fe8a01eaa127838_alex-wong-l5Tzv1alcps-unsplash%20(1).avif)\ \ our vision Make risk frictionless for the \uc0\u8232 builders and operators shaping our physical world. our mission Build the fastest \u8232 and smartest commercial risk platform powered by technology and data.\ \ # Shepherd is backed by industry leaders pushing the boundaries of financial services and technology.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6971511ce7d99c871e9ee744_about-logo-6.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6971511279085c29603f4532_about-logo-5.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697150f369af8670653d6461_about-logo-4.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697150f9882fe4775f35f690_about-logo-3.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6971510806aa331d24f30d8c_about-logo-2.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69715102004ec01c7b057490_about-logo-1.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6971511ce7d99c871e9ee744_about-logo-6.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6971511279085c29603f4532_about-logo-5.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697150f369af8670653d6461_about-logo-4.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697150f9882fe4775f35f690_about-logo-3.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6971510806aa331d24f30d8c_about-logo-2.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69715102004ec01c7b057490_about-logo-1.png)\ \ A _new standard_ for risk management.\ \ Yesterday\'92s insurance wasn\'92t built for today\'92s risk. We see it in the data and feel it in the field.\ \ Emerging technology has the power to reinvent how risk is priced and managed. Faster, smarter, anchored in proven expertise.\ \ First-movers will define the next era of commercial risk management. Shepherd is _building the future._\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69695a081aa0a8614415983a_Rectangle%20190.jpg)\ \ # Our core values.\ \ The standards that shape how we think, act, collaborate, and grow, as individuals and as one Shepherd.\ \ # _Think big, build big._ _\uc0\u8205 _ We exist to protect progress and the industries that rely on it.\ \ # _Cross the aisle._ _\uc0\u8205 _ Collaboration wins. We listen deeply, work across boundaries, and prioritize shared success over individual lanes.\ \ # _Go get it._ _\uc0\u8205 _ We act with urgency. We move with confidence. We take smart risks and push forward with intention.\ \ # _Win together._ _\uc0\u8205 _ We rise as one. We support each\u8232 other, raise the bar, and celebrate collective success.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696124cb43eb0f92da424701_Group%202147210509.svg)\ \ ## We are not this or that. \uc0\u8232 We are And.\ \ Where technology and human expertise, speed and intention, protection and progress move forward together.\ \ [CONTACT US](https://www.shepherdinsurance.com/contact) CONTACT US\ \ CONTACT US\ \ ## Automated Form Management\ [Skip to main content](https://www.shepherdinsurance.com/blog/how-shepherd-accelerated-underwriting-with-a-smarter-form-management-system#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Insurance\ \ ,\ \ # How Shepherd Accelerated Underwriting with a Smarter Form Management System\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966cfe1ccc9e4e8119c5788_sysdesign3-drawio.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6967f9aeae0f9dc0fb94a3e2_dsc5731_720.avif)\ \ Sydney Rivers\ \ Software Engineer\ \ January 17, 2025\ \ **TLDR:**\ \ - **Context:** We needed a scalable solution to select terms and conditions for \'a0 \'a0policies, aiming to increase underwriter velocity and enable us to bind more policies.\ - **Results:** The engine achieved 90% accuracy, saving us hundreds of hours, reducing errors, and making the underwriting process faster and more efficient.\ - **Actions:** We built a highly customizable, user-friendly rules engine to automate and streamline the selection process.\ \ One of the biggest challenges in insurtech is ensuring that negotiations between brokers and insurers \'96 \'a0where both parties agree on what will and won\'92t be covered \'96 are accurately reflected in the documents that ultimately result in an insurance policy. Managing the legal language and terms can be complex, even for a single deal. Insurers must answer questions like: \'a0\'93Can we cover this risk in a given jurisdiction?\'94, and if so, \'93Should we use a standard legal template or a custom template?\'94 This complexity intensifies when negotiating and closing hundreds of policies every month across different states, where precision and efficiency become crucial to winning.\ \ So how does Shepherd keep all of this information straight? Enter the Shepherd Rules Engine.\ \ #### What Forms Are and Why They Matter\ \ Let\'92s take a step back. **Underwriting** is the process of evaluating risk to decide whether to offer a proposal for an insurance policy. Underwriters assess aspects like loss performance, legal environment, exposure, broker requests, and appetite to decide:\ \ - Should we insure this risk?\ - What\'92s the right price for the insurance policy?\ \ The result is a legally binding policy composed of forms and endorsements that outline exactly what\'92s covered and what\'92s not.\ \ Forms are the backbone of every insurance policy. A form is a standardized document that outlines specific terms, conditions, or clauses in a policy. They help underwriters and insurers define what is covered, what isn\'92t, and any additional obligations or exclusions that apply to the policyholder.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d4e250918a451dbc92745_1737060383-forms.png)\ \ Every risk in commercial insurance is unique. While standard industry forms cover many risks, others require tailored forms based on location, project type, and state-specific regulatory requirements. For example, a project in California may require earthquake coverage forms, while a project in Florida might include forms related to hurricane risk.\ \ Forms fall into two categories:\ \ - **Coverage Forms:** Define fundamental terms of coverage.\ - **Endorsements:** Modify or add to the policy\'92s terms.\ \ Selecting the correct forms is a massive challenge as forms vary based on jurisdiction, project type, and broker-specific requests. At Shepherd, our database contains over 3,000 forms across different products. As we scaled, deciding which forms to use quickly became a bottleneck in our underwriting process.\ \ #### Key Challenge: Underwriters Bottlenecked by Compliance\ \ As Shepherd grew, we started to see firsthand why form management can be such a problem at scale.\ \ - **Unlocking Revenue:** Our underwriting team was sometimes completely blocked due to reliance on manual processes around form selection. Each form needed to be individuallyreviewed and approved by compliance officers, creating a massive roadblock and ultimately delaying closing deals.\ \ - **High Variability:** Each policy requires unique forms tailored to its exposure, location, and coverage type.\ - **Manual Processes:** Picking the proper forms involved a LOT of manual work, naturally leading to errors and delays.\ - **Compliance Risk:** Incorrect or missing forms can lead to regulatory violations and disputes.\ \ \uc0\u8205 \ \ Prior to our solution, form selection was a completely manual process, with underwriters relying on compliance officers for guidance on every single deal. All the knowledge was tribal, and no standardized system was in place. Slack became the go-to tool for deal approvals, with nearly every policy being side-channeled for compliance review.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d4ef73f6f0035d4a24760_1737060579-slack1.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d4f045dc32bec77713ef2_1737060579-slack2.png)\ \ As we grew rapidly, this manual process became a significant roadblock to our company's growth, with our compliance team spending hundreds of hours reviewing and verifying forms before releasing a quote. With over 2,000 forms in play for primary policies alone, it quickly became the most significant bottleneck in the underwriting process. This delayed turnaround times for the broker, increased the risk of human error, and directly hindered revenue growth. The process wasn\'92t just inefficient; it was unsustainable, putting unnecessary strain on both teams.\ \ #### Automation to the Rescue\ \ We knew we needed a better way, and automation was the obvious solution. That\'92s where the \\*\\*rules engine\\*\\* came in\'97a newly developed capability within Shepherd\'92s Underwriting Platform that empowers compliance officers to define rules for form selection directly.\ \ So what is a rules engine? At its core, a rules engine is software designed to automate decision-making by applying predefined rules to input data. These rules are typically structured as \'93if-then\'94 statements. For instance, \'93If the policyholder resides in CA, then include a California state-specific form.\'94 By automating decisions, rules engines allow companies to process large datasets quickly and accurately, improving customer experience and reducing operational costs.\ \ Rules engines don\'92t only just solve engineering problems; they can be enhanced to provide user-friendly interfaces, enabling non-technical teams to configure and manage rules independently\'97dividing the power to the business users who know best in an easy, digestible interface.\ \ Many tech companies have successfully implemented rules engines to tackle similar challenges, from on-call workflows to analytics and event tracking, companies use rules engines to make quick decisions across large data sets.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d4f640f4c93798a2ac549_1737060797-rulesexamples.png)\ \ By automating the form selection process, we unlocked UW velocity and accelerated revenue because of the following:\ \ - Save compliance officers and underwriters from hours of repetitive work.\ - Speed up proposal generation and policy issuance.\ - Minimize errors and compliance risks.\ \ While building out a solution, we adhered to three guiding principles:\ \ 1. **Easy to Use:** The system had to be simple and intuitive for Shepherd\'92s compliance officers and Insurance Leaders.\ 2. **Accurate:** We aimed to automatically select 90% of the correct forms needed on a policy with a click of a button.\ 3. **Flexible:** Business needs change, so the solution needed to empower business users to adjust the rules without relying on engineers whenever something shifts.\ \ By automating the form selection process, we revolutionized how forms are managed.\ \ #### After Automation: Accelerated Underwriting\ \ Automation accelerated UW velocity by achieving more than 90% accuracy in form selection. Underwriters can now trust the system to deliver the majority of the correct forms, eliminating the need for compliance officers to review every policy by hand manually. Compliance officers have gained increased confidence and peace of mind in compliant proposals, allowing them to focus on higher-leverage work.\ \ As a foundation for our compliance operations, we\'92ve built a centralized form management system that transformed how forms and endorsements are handled. Compliance officers no longer need to answer repetitive questions or rely on ad-hoc Slack conversations. Instead, they can codify their knowledge directly into the system by creating rules. This ensures consistency, reduces errors, and increases transparency across all Shepherd's insurance products.\ \ The impact has been transformative. Faster underwriting workflows mean fewer delays, enabling more deals to move through our pipeline. By reducing turnaround times, we\'92ve unlocked significant revenue opportunities, ensuring our team is better equipped to handle more business as we continue to scale at a fast pace.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d4fe1bf4874548fc10c9d_1737061016-rulesengine.png)\ \ #### \uc0\u8205 Engineering the Solution\ \ The Shepherd Rules Engine is a system designed to evaluate specific conditions and take automated actions based on the results. Here's how it operates:\ \ **Condition Evaluation:** The engine checks predefined conditions such as:\ \ - Is this project in California?"\ - Does this policy have fleet vehicles in Texas?"\ \ **Action Execution:** Based on whether these conditions are true or false, the engine decides the appropriate action. For instance:\ \ - If the condition is true, the relevant form is added to the deal.\ - If the condition is false, the form is excluded.\ \ By automating these checks and actions, the rules engine ensures accuracy and reduces manual effort.\ \ #### Challenges We Overcame\ \ Creating a robust rules engine isn\'92t just about functionality; it\'92s about designing a system that excels in efficiency, scalability, and user empowerment. In the context of an insurtech rules agent, we needed to make sure that our software was able to quickly and accurately identify all forms that could be relevant to any given deal. This meant we needed to ensure:\ \ ##### **1\\. Accuracy**\ \ Our primary goal was to ensure the engine could automatically select 90% of the necessary forms with a single click, significantly increasing underwriting velocity and unlocking more revenue for Shepherd. We didn\'92t aim for 100% automation due to the following:\ \ - **Broker-Specific Requests:** Certain forms must accommodate unique broker needs that fall outside standardized rules.\ - **Deal-Specific Variations:** Some policies require one-off adjustments or custom forms that don\'92t follow predictable patterns.\ - **Complex Rules:** A small subset of forms involves intricate rules that our system cannot yet process effectively.\ \ ##### 2\\. Bridging the Knowledge Gap\ \ We needed a solution that empowered insurance professionals to encode their business expertise directly into the tool, avoiding reliance on engineering for frequent data backfills around nuanced compliance knowledge that we, the engineers, didn\'92t have.\ \ ##### 3\\. Scalability\ \ Scalability meant creating a system that could seamlessly extend to other parts of the business as we grow and expand into new products, such as Builders Risk. The system needed to support a range of data sources from the Underwriting Platform to minimize the need for continuous engineering support.\ \ ##### 4\\. Speed\ \ With thousands of forms to process for every deal, speed was critical to enhancing the underwriting experience (UWX) and unlocking more revenue for our business.\ \ #### The Rules Engine GUI: Empowering Users with Flexibility\ \ \uc0\u8205 \ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d50f9f456c4761271fb71_1737061277-engineeringguiexample.png)\ \ We developed a user-friendly rules engine GUI designed specifically for insurance professionals.\ \ With this intuitive interface, the user can create, test, and refine rules\'97transforming their expertise into automated, deterministic solutions. The result? Forms will be correctly populated based on rules defined by business owners, knowing the system will handle the complex decision-making process behind the scenes. We\'92ve put the power of automation directly into the hands of those who know the business best.\ \ #### The Data Layer: Blob Store vs Relational Database\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d512fb1febecb6d2e9bfb_1737064630-sysdesigntwo-drawio.png)\ \ \uc0\u8205 \ \ We considered using a Blob Store, such as S3, because of its scalability and cost-effectiveness. However, its lack of querying capabilities for structured data and the additional complexity of updating rules made it less suitable for our needs. Since our rules required efficient querying and frequent updates, we decided on Postgres.\ \ Postgres not only integrated seamlessly with our existing infrastructure, but it also provided the structured data querying and update efficiency we needed to scale our engine. While we recognized potential challenges with schema flexibility as the engine evolved, its overall capabilities made it the best fit for our requirements.\ \ Initially, we stored everything in a JSON column within a single rules table, thinking it would provide flexibility with nested structure, reduce the number of joins in our queries, and make it even easier to integrate with our open-source library. However, as we iterated on the architecture and began expanding the system, we realized that this approach tightly coupled the flexibility of the engine to the rule itself. As the rules became more complex, updating the JSON column became cumbersome, and we saw limitations in how easily we could adapt the system for future enhancements, such as nested conditions.\ \ To overcome these challenges, we split the data into two tables\'97 **rules**\\*and **condition\\_fields**. This change allowed us to better organize and manage our data, provided room for future enhancements like nested conditions, and made the engine more scalable. By separating the rules from their conditions, we ensured that our querying performance remained fast and efficient while setting up the system for future growth.\ \ #### The Data Dictionary: Keeping Things Organized\ \ \\>\ \ \\> \\`\\`\\`\ \ \\> export const FIELD\\_DEFINITIONS\\_BY\\_FIELD: Record = \{\ \ \\> \'a0 \\[Field.STATES\\]: \{\ \ \\> \'a0 \'a0 valueOptions: formattedStatesWithoutTerritoriesValues,\ \ \\> \'a0 \'a0 productOptions: ALL\\_PRODUCTS,\ \ \\> \'a0 \'a0 operatorOptions: ARRAY\\_OPERATORS,\ \ \\> \'a0 \'a0 inputType: InputType.MULTI\\_SELECT,\ \ \\> \'a0 \'a0 displayName: 'State',\ \ \\> \'a0 \'a0 fact: Fact.GENERAL\\_QUOTE\\_DATA,\ \ \\> \'a0 \'a0 path: '$.states',\ \ \\> \'a0 \}\ \ \\> \\`\\`\\`\ \ Finally, we needed a solidified way to define the fields our rules could use in one consolidated place.\ \ This centralized file lists all the available fields, their values, operators, and hydrator paths, which tells our hydration service layer where to fetch the related data. It serves two key purposes:\ \ - **Consistency:** Ensures every rule is built with the same reliable data.\ - **Ease of Use:** Feeds our GUI with field options for non-technical users while guiding the engine on how to fetch data.\ \ The data dictionary is the backbone of our rules engine. It connects the dots between user inputs, rule logic, and data retrieval, ensuring the system runs smoothly.\ \ #### Rules Executer: In-house solution vs open source?\ \ When it came to executing the rules, we had to decide whether to build an in-house engine or leverage an open-source solution like [json-rules-engine](https://www.npmjs.com/package/json-rules-engine). After weighing our options, we chose the open-source approach. While building a custom rules engine would have given us full control and the ability to tailor everything to our needs, it also came with significant development effort and potential scalability challenges.\ \ The json-rules-engine struck the perfect balance for us. It allowed us to reduce development time by offering built-in features like rule prioritization, caching, and debugging. It was designed to scale, making it capable of handling complex rule sets without reinventing the wheel. Its structured JSON rule definitions made it easier to understand and integrate with our database models. Using a third party lets us focus on refining our business logic instead of spending time developing and maintaining a custom engine.\ \ #### A Deeper Dive Into the Rules Execution Handler Flow\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d51e17986fdc1954cefaf_1737064488-blogpost-drawio.png)\ \ \uc0\u8205 \ \ When an underwriter refreshes forms and endorsements on a quote, our backend server calls the rules engine. This process is streamlined through a series of steps:\ \ 1. Retrieve Forms:\\*\\* the backend fetches all the forms associated with a quote that will need to run through our rules engine.\ 2. **Evaluate Each Form:** each form is processed individually through the json-rules-engine. We hierarchically evaluate the rules. **Rejected Rule:** This rule is evaluated first. If this condition is evaluated as true, the form is excluded from further evaluation. **Mandatory Rule:** If this condition is evaluated as true, the form is inserted into the selected forms for the policy.\ \ #### Adding Custom Operators\ \ While json-rules-engine offers a range of built-in operators, we needed more nuanced evaluations tailored to our rules. For example, we added a custom operator to check if all elements in a condition's field options exist in the fact values.\ \ Here\'92s how we added the \\*\\*CONTAINS\\_ALL\\*\\* operator:\ \ \\>\ \ \\> \\`\\`\\`\ \ \\> engine.addOperator(\ \ \\> \'a0 \'a0 \'a0operatorToOperatorValue\\[Operator.CONTAINS\\_ALL\\],\ \ \\> \'a0 \'a0 \'a0(factValues: any, conditionFieldOptions: Array) => \{\ \ \\> \'a0 \'a0 \'a0 \'a0if (isNil(factValues)) return false;\ \ \\> \'a0 \'a0 \'a0 \'a0const valuesArray = Array.isArray(factValues) ? factValues : \\[factValues\\];\ \ \\> \'a0 \'a0 \'a0 \'a0return valuesArray.every((factValue) => conditionFieldOptions.includes(factValue));\ \ \\> \'a0 \'a0 \'a0\}\ \ \\> \'a0 \'a0);\ \ \\> \\`\\`\\`\ \ #### Building And Executing The Rules\ \ The rules are dynamically built into JSON objects and then fed into the json-rules-engine. Each rule comprises of:\ \ - **Conditions:** Generated using buildConditions to evaluate the logic based on the input condition fields and operation.\ - **Event:** Encapsulates what action to take if the conditions are evaluated to be true.\ \ \uc0\u8205 \ \ \\> \\`\\`\\`\ \ \\> \'a0 const rule: RuleProperties = \{\ \ \\> \'a0 \'a0 \'a0conditions: buildConditions(\{\ \ \\> \'a0 \'a0 \'a0 \'a0conditionFields,\ \ \\> \'a0 \'a0 \'a0 \'a0operation,\ \ \\> \'a0 \'a0 \'a0\}),\ \ \\> \'a0 \'a0 \'a0event: \{\ \ \\> \'a0 \'a0 \'a0 \'a0type: ruleEvent.type,\ \ \\> \'a0 \'a0 \'a0 \'a0params: \{\ \ \\> \'a0 \'a0 \'a0 \'a0 \'a0id: ruleEvent.params.resourceId,\ \ \\> \'a0 \'a0 \'a0 \'a0 \'a0message: \\`Executing rule event $\{JSON.stringify(ruleEvent)\} for quote $\{quoteId\}\\`,\ \ \\> \'a0 \'a0 \'a0 \'a0\},\ \ \\> \'a0 \'a0 \'a0\},\ \ \\> \'a0 \'a0\};\ \ \\>\ \ \\> \\`\\`\\`\ \ Once the rules are constructed, they are added to the engine for evaluation:\ \ \\> \\`\\`\\`\ \ \\> engine.addRule(rule);\ \ \\> \\`\\`\\`\ \ #### Fetching Data\ \ We fetch data by dynamically adding facts to the engine during runtime. Facts represent data points the engine uses to evaluate rules, and their definitions are sourced from our data dictionary by the path field. We used a service layer mapping to the fact\'92s path to tell the engine which values to pass in.\ \ Here\'92s how we add facts to the engine:\ \ \\> \\`\\`\\`\ \ \\> await Bluebird.map(conditionFields, (condition) => \{\ \ \\> \'a0 \'a0 \'a0engine.addFact(condition.fact, async () => \{\ \ \\> \'a0 \'a0 \'a0 \'a0logger.debug(\\`Fetching fact data for quote $\{quoteId\}: $\{condition.fact\}\\`);\ \ \\> \'a0 \'a0 \'a0 \'a0return await getFactFromRuleEngineCache(\ \ \\> \'a0 \'a0 \'a0 \'a0 \'a0\{\ \ \\> \'a0 \'a0 \'a0 \'a0 \'a0 \'a0quoteId,\ \ \\> \'a0 \'a0 \'a0 \'a0 \'a0 \'a0resourceId: ruleEvent.params.resourceId,\ \ \\> \'a0 \'a0 \'a0 \'a0 \'a0 \'a0fact: condition.fact,\ \ \\> \'a0 \'a0 \'a0 \'a0 \'a0 \'a0policyProduct,\ \ \\> \'a0 \'a0 \'a0 \'a0 \'a0 \'a0selectedFormIds,\ \ \\> \'a0 \'a0 \'a0 \'a0 \'a0\},\ \ \\> \'a0 \'a0 \'a0 \'a0 \'a0ctx\ \ \\> \'a0 \'a0 \'a0 \'a0);\ \ \\> \'a0 \'a0 \'a0\});\ \ \\> \'a0 \'a0\});\ \ \\> \}\ \ \\> \\`\\`\\`\ \ #### Optimized Execution with Cache\ \ Initially, our rules engine operated without caching. Every time a condition was evaluated\'97often involving multiple conditions per rule for a form\'97the database was queried to retrieve the necessary values. This resulted in a significant performance bottleneck,especially when processing complex policies with large data sets, such as primary deals.\ \ To solve this, we implemented a cache mechanism by adding a custom wrapper that initializes a cache at the start of each evaluation and clears it after processing.\ \ With the cache in place, we ensured that facts\'97fields defined in the data dictionary that determine what values to retrieve from the database\'97were only fetched once per quote ID. The cache is initialized at the start of each rule engine execution, and any data needed for evaluation is pulled from it rather than querying the database again. After the processing is complete, the cache is cleared, ensuring that no stale data is carried over to the next evaluation.\ \ This simple yet effective change drastically improved performance. By reducing the number of database queries, we were able to cut form generation time from over 90 seconds to just 3 seconds, making the process much faster and more efficient. This optimization not only improved the user experience but also reduced the load on our database, ensuring that the rules engine could scale more effectively as we handled larger volumes of data.\ \ \\> \\`\\`\\`\ \ \\> export const rulesEngineExecutionWrapper = async (\{\ \ \\> \'a0 callbackFunction,\ \ \\> \'a0 param,\ \ \\> \}: \{\ \ \\> \'a0 callbackFunction: (param?: T) => Promise;\ \ \\> \'a0 param?: T;\ \ \\> \}): Promise => \{\ \ \\> \'a0 startRuleEngineCache();\ \ \\> \'a0 const response = await callbackFunction(param);\ \ \\> \'a0 clearRuleEngineCache();\ \ \\> \'a0 return response;\ \ \\> \};\ \ \\> \\`\\`\\`\ \ ##### Fact Execution Flow:\ \ - **Initialization:** Facts are dynamically registered to the engine based on the condition fields defined in the rule.\ - **Data Retrieval:** The engine calls the associated fact service layer when it encounters a fact during evaluation.\ - **Optimization:** Fact values are cached during each rule evaluation to minimize database queries. See the next section for further details on our caching strategy.\ \ #### The Road Ahead: Future Improvements\ \ While our current rules engine has improved form selection accuracy, like any system, there\'92s always room for improvement.\ \ #### Supporting Nested Conditions\ \ Right now, our engine handles straightforward conditions exceptionally well. However, as we dive into more complex forms, we\'92re seeing an increasing need for **nested conditions**\'97rules that depend on other rules or contain layers of logic. For example:\ \ \\- Form A: \'93If the project is in California and has fleet vehicles OR If the project is in California and is a RENEWAL\'94\ \ Nested conditions add complexity, but they also make the engine much more powerful. We currently only support one higher-level operation \\[ALL, ANY, NONE\\] to be applied to a set of conditions. We are exploring ways to build a flexible framework to handle these situations.\ \ #### Handling Dependent Rules\ \ Another challenge we\'92re tackling is dependent rules. In some cases, one form\'92s rule might depend on another form\'92s rule being true. For example:\ \ - Form A: \'93If the project is in California and has fleet vehicles and Form B is TRUE\'94\ - Form B: \'93If the project is in California\'94\ \ We currently support situations like this where our rules engine can search for the dependent form, evaluate its rules, and return the answer for Form A. However, if not carefully defined, this flexibility can easily introduce circular dependencies. For example:\ \ - Form A is required if Form B is selected, but Form B is required only if Form A is also TRUE.\ \ These scenarios can create infinite loops if not carefully managed. We\'92ve implemented guardrails to throw exceptions when circular dependencies are detected, but we\'92re working on making these validations more user-friendly to prevent issues at the rule creation stage.\ \ #### Event-based execution\ \ We aim to expand our engine's capabilities to handle event-based triggers, moving beyond just form selection and deselection. This shift will enable the creation of more dynamic workflows, where actions are triggered by specific events within the platform. For example, we can trigger side effects such as sending an email, creating a task for an underwriter or notifying a user when certain conditions are met. By integrating event-based execution, we can automate entire workflows, enhancing efficiency and ensuring timely responses to critical actions within the platform.\ \ #### We are Hiring!\ \ If you want to be a part of our A-Star team and contribute to impactful projects, please check out \\[our open roles on our careers page\\](https://www.google.com/url?q= [https://shepherdinsurance.com/careers&sa=D&source=docs&ust=1737065760476802&usg=AOvVaw3R3LPHcYy9CGWUPK85tNN-)! We\'92d love to hear from you](https://shepherdinsurance.com/careers&sa=D&source=docs&ust=1737065760476802&usg=AOvVaw3R3LPHcYy9CGWUPK85tNN-)!%20We%E2%80%99d%20love%20to%20hear%20from%20you) :)\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Engineering & Product\ \ ,\ \ The Power of "And": Lessons From Building Cross-Functional Excellence at Shepherd\ \ What building Shepherd taught me about the real moat in AI-native companies: engineers and domain experts working as one.\ \ [READ](https://www.shepherdinsurance.com/blog/the-power-of-and-lessons-from-building-cross-functional-excellence-at-shepherd) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/how-shepherd-accelerated-underwriting-with-a-smarter-form-management-system#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Announcing Casualty Pro - a partnership program to reward innovative contractors\ \ Today we\'92re announcing Casualty Pro, a new Shepherd program that introduces technology usage data into our underwriting process.\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-casualty-pro---a-partnership-program-to-reward-innovative-contractors) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/how-shepherd-accelerated-underwriting-with-a-smarter-form-management-system#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Announcing Our Partnership with Samsara\ \ We\'92re thrilled to announce Samsara, the pioneer of the Connected Operations\'99 Cloud as our latest addition to Shepherd\'92s Casualty Pro program.\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-our-partnership-with-samsara) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/how-shepherd-accelerated-underwriting-with-a-smarter-form-management-system#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Careers at Shepherd\ [Skip to main content](https://www.shepherdinsurance.com/careers#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ [Important Update Banner\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/careers#) Close Announcement Banner\ \ # Enduring companies are built by exceptional teams.\ \ We're entrepreneurs, dreamers, and leaders from across both tech and insurance. We're here to shape the future of financial services for the world's most important industries.\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69711d221e63fd478c8ded8b_6971043067e455bd1b838a8c_img1%201%20copy%201.webp)\ \ # Life at Shepherd\ \ This is an environment for people who need _intellectual challenge_, thrive in progress, and are motivated by the impact of their work.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696e3c1bb222e03d53968839_Rectangle%2062.jpg)\ \ PLAY VIDEO\ \ # Investing in You\ \ Shepherd is where you can do your best work.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6966a7742839a516f9b64063_Mask%20group-1.svg)\ \ 100% contribution to top-tier health, dental, and vision\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6966a77465f16c5fb9170d2d_Mask%20group.svg)\ \ Unlimited PTO\ \ Flexibility to take the time off, recharge, and perform\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/697028b2a9bb66c6dd61b56f_Group%202147210674.svg)\ \ Professional Development\ \ Premium coaching and leadership development\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696955a208fbaa486dbd4f83_IMG_0247.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696955a2dd9f8127136d0d34_IMG_1195.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696955a2217002eded083d59_IMG_1199.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696955a2848ba368b3ecd6b4_IMG_1551.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696955a2af74ef37dec8551e_IMG_1554.avif)\ \ No items found.\ \ Be part of the team building the platform that will define the next era of commercial risk.\ \ # Open positions\ \ Work alongside some of the brightest minds in the industry.\ \ Thank you! 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Something went wrong while submitting the form.\ \ location\ \ team\ \ [Actuarial Data Analyst\\\\\ \\\\\ New York City\\\\\ \\\\\ Actuarial](https://jobs.ashbyhq.com/shepherd/6100294f-ac13-4a9a-bf5c-8b49a8925820)\ \ [Actuarial Developer\\\\\ \\\\\ New York City\\\\\ \\\\\ Actuarial](https://jobs.ashbyhq.com/shepherd/b1b0adbd-fde7-4396-afe0-b77382ce68ab)\ \ [Actuarial Analyst\\\\\ \\\\\ Chicago\\\\\ \\\\\ Actuarial](https://jobs.ashbyhq.com/shepherd/73f37de7-6dd8-43e2-ad61-3fa465bffa87)\ \ [Customer Experience Associate\\\\\ \\\\\ San Francisco\\\\\ \\\\\ Customer Experience](https://jobs.ashbyhq.com/shepherd/82870e7d-c42d-46eb-a982-bff64ccf2ce2)\ \ [Product Design\\\\\ \\\\\ San Francisco\\\\\ \\\\\ Design](https://jobs.ashbyhq.com/shepherd/386f87c9-4315-4fc7-aad7-ec367bc60f85)\ \ [Design Engineer\\\\\ \\\\\ San Francisco\\\\\ \\\\\ Design](https://jobs.ashbyhq.com/shepherd/aa254ca8-6721-4770-9a9b-e0b7faa3cb83)\ \ [Software Engineer, Full Stack\\\\\ \\\\\ San Francisco\\\\\ \\\\\ Engineering](https://jobs.ashbyhq.com/shepherd/c4081c3d-a79b-4ac9-aa19-78f5e1a24c4d)\ \ [Software Engineer, Backend\\\\\ \\\\\ San Francisco\\\\\ \\\\\ Engineering](https://jobs.ashbyhq.com/shepherd/395f4b75-cf05-4581-8408-8f4fe0f1480b)\ \ [Software Engineer, AI Product + Agents\\\\\ \\\\\ San Francisco\\\\\ \\\\\ Engineering](https://jobs.ashbyhq.com/shepherd/6cbab29e-1bbf-42b4-9308-3823693ca288)\ \ [Software Engineer, Applied AI\\\\\ \\\\\ San Francisco\\\\\ \\\\\ Engineering](https://jobs.ashbyhq.com/shepherd/26959124-aab2-446e-aa4d-7265c83e0be5)\ \ [Machine Learning Engineer\\\\\ \\\\\ San Francisco\\\\\ \\\\\ Engineering](https://jobs.ashbyhq.com/shepherd/797316b4-bdcc-4c0c-8bc2-46d4648db240)\ \ [Senior Technical Recruiter\\\\\ \\\\\ San Francisco\\\\\ \\\\\ Operations](https://jobs.ashbyhq.com/shepherd/ccab3e26-4fc8-4bc2-ada3-7114c8ab500a)\ \ [Senior Underwriter\\\\\ \\\\\ New York City\\\\\ \\\\\ Underwriting](https://jobs.ashbyhq.com/shepherd/58df8295-f3cf-47b8-83b9-fa0ed2f01fa1)\ \ [Executive Underwriter\\\\\ \\\\\ New York City\\\\\ \\\\\ Underwriting](https://jobs.ashbyhq.com/shepherd/587ef394-930b-42c8-9565-3c423c314ab4)\ \ [Business Development\\\\\ \\\\\ New York City\\\\\ \\\\\ Underwriting](https://jobs.ashbyhq.com/shepherd/dd6a96c8-2eda-4457-9153-9960e88ed950)\ \ ## Builder's Risk Insurance\ [Skip to main content](https://www.shepherdinsurance.com/products/builders-risk#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ # Builder's Risk\ \ ## Coverage for materials, work in progress, and capital at risk during construction.\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69690037f2b35d13a5daf8eb_mads-eneqvist-J9jYy9S1zAk-unsplash_1x.webp)\ \ Select state to view product availability\ \ SELECT STATE\ \ Alaska\ \ Alabama\ \ Arkansas\ \ Arizona\ \ California\ \ Colorado\ \ Connecticut\ \ District of Columbia\ \ Delaware\ \ Florida\ \ Georgia\ \ Hawaii\ \ Iowa\ \ Idaho\ \ Illinois\ \ Indiana\ \ Kansas\ \ Kentucky\ \ Louisiana\ \ Massachusetts\ \ Maryland\ \ Maine\ \ Michigan\ \ Minnesota\ \ Missouri\ \ Mississippi\ \ Montana\ \ North Carolina\ \ North Dakota\ \ Nebraska\ \ New Hampshire\ \ New Jersey\ \ New Mexico\ \ Nevada\ \ New York\ \ Ohio\ \ Oklahoma\ \ Oregon\ \ Pennsylvania\ \ Rhode Island\ \ South Carolina\ \ South Dakota\ \ Tennessee\ \ Texas\ \ Utah\ \ Virginia\ \ Vermont\ \ Washington\ \ Wisconsin\ \ West Virginia\ \ Wyoming\ \ Alaska\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Alabama\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Arkansas\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Arizona\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ California\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Colorado\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Connecticut\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ District of Columbia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Delaware\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Florida\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Georgia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Hawaii\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Iowa\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Idaho\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Illinois\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Indiana\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Kansas\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Kentucky\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Louisiana\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Massachusetts\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Maryland\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Maine\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Michigan\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Minnesota\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Missouri\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Mississippi\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Montana\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ North Carolina\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ North Dakota\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Nebraska\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New Hampshire\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New Jersey\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New Mexico\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Nevada\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New York\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Ohio\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Oklahoma\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Oregon\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Pennsylvania\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Rhode Island\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ South Carolina\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ South Dakota\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Tennessee\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Texas\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Utah\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Virginia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Vermont\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Washington\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Wisconsin\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ West Virginia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Wyoming\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ # The foundation beneath every complex build.\ \ Coverage designed to protect projects through every phase of the build, from first delivery to final handoff.\ \ Tailored Builder\'92s Risk Solution for Site & Roadway Project in WA\ \ "When Shepherd launched its Builder\'92s Risk unit, I was eager to partner with them\'97particularly given the strength of their underwriting leadership and the involvement of industry respected builder\'92s risk expertise in developing the program. Shepherd continues to differentiate itself through its speed to market, disciplined underwriting, and high- quality insurance solutions. They are valued partners, and I look forward to continuing to work with them as our relationship grows."\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69712e0cf7a05bc3ae370e7d_bethany.webp)\ \ Bethany Sutherland\ \ Commercial Client Executive, IMA\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/tailored-builders-risk-solution-for-site-roadway-project-in-wa) READ MORE\ \ READ MORE\ \ A Holistic Underwriting Approach Across Casualty and Builder\'92s Risk\ \ "Shepherd's Builder's Risk offering created a comprehensive coverage package for the insured, combining P&C product lines under a single underwriting and serving team."\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-combined-casualty-builder-s-risk-offering-for-87m-life-sciences-develo) READ MORE\ \ READ MORE\ \ Shepherd\'92s Combined Casualty & Builder\'92s Risk Offering for $87M Life Sciences Development Project\ \ "Shepherd creates a high touch underwriting experience tailored to client needs, combining product lines for commercial project specific placements."\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-combined-casualty-builder-s-risk-offering-for-87m-life-sciences-develo) READ MORE\ \ READ MORE\ \ [Previous](https://www.shepherdinsurance.com/products/builders-risk#) Previous\ \ 1 of 3\ \ [Next](https://www.shepherdinsurance.com/products/builders-risk#) Next\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69690ef79cbaa7de910b48f7_andy-quezada-epLx0ZVNiLM-unsplash_1x.webp)\ \ # Comprehensive support from submission to renewal.\ \ Product Offering\ \ Project-Specific Placements\ \ Master Programs\ \ Quota Share\ \ Coverage Capabilities\ \ Catastrophe (CAT) Coverage\ \ Testing & Mechanical Break down\ \ Modified Defective Design\ \ Green Plus Coverage\ \ Contigent Builders RIsk\ \ Structure & Capacity\ \ Paper: A.M. Best A+ (Superior), FSC XV\ \ Target project TIV up to $75M\ \ Quota share participation on larger projects > $150M TIV\ \ # Shepherd Savings Eligible Partnerships\ \ PROCORE\ \ AUTODESK\ \ RAKEN\ \ OpenSpace\ \ DroneDeploy\ \ Samsara\ \ Motive\ \ Brickeye\ \ WINT\ \ Kairos\ \ [Explore Shepherd Savings](https://www.shepherdinsurance.com/savings) Explore Shepherd Savings\ \ Explore Shepherd Savings\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696911d58e0326f06f835925_vitalii-khodzinskyi-5hoBVrTU0cc-unsplash%201.webp)\ \ # From submission to confidence.\ \ Submissions\ \ Email our [submissions](mailto:submissions@shepherdinsurance.com) inbox and receive a response within 24 hours.\ \ Tech \uc0\u8232 partnerships\ \ If eligible for Shepherd Savings, we\'92ll connect you to improved pricing and terms.\ \ Quote \uc0\u8232 Delivery\ \ Online proposals are shared with full forms preview and upfront clarity.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696113dff04f3eafcb2e413b_Rectangle%20171.webp)\ \ # Increase certainty and unlock savings.\ \ Technology and underwriting move \uc0\u8232 together to remove friction, unlock speed, and increase certainty\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5463081654d68c1ce_Speed%20that%20keeps%20pace%20White.gif)\ \ Speed that keeps pace\ \ Underwriting decisions in hours,\uc0\u8232 not weeks. Automation and AI streamline complexity.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5fe6b675053b01f12_Intelligence%20that%20rewards%20White.gif)\ \ Intelligence that rewards\ \ Data and technology to recognize\uc0\u8232 safer turning innovation into tangible financial advantage.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5366f314c260f1291_Single%20conected%20system%20White.gif)\ \ A single connected system\ \ Our products work as one unified ecosystem, designed around how real projects evolve not traditional siloes.\ \ # Essential coverage for annual programs or projects.\ \ Supporting middle market to enterprise scale customers with the coverage they need to protect their biggest projects or annual portfolios.\ \ [Primary Casualty\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033b8a3f81c4c8dc954_Rectangle%2084.webp)](https://www.shepherdinsurance.com/products/primary-casualty)\ \ Essential coverage that steadies progress when \uc0\u8232 it matters most.\ \ [LEARN MORE](https://www.shepherdinsurance.com/products/primary-casualty) LEARN MORE\ \ LEARN MORE\ \ [Excess Casualty\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033a32faf015d487b68_Rectangle%20269.webp)](https://www.shepherdinsurance.com/products/excess-casualty)\ \ Additional protection that strengthens your safety net for larger or complex risks.\ \ [LEARN MORE](https://www.shepherdinsurance.com/products/excess-casualty) LEARN MORE\ \ LEARN MORE\ \ [Built for your industry\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033a5e7dcd7b19d41f1_Rectangle%20273.webp)](https://www.shepherdinsurance.com/industries)\ \ Discover how Shepherd partners with industry leaders across Construction, Renewable Energy, and more.\ \ [LEARN MORE](https://www.shepherdinsurance.com/industries) LEARN MORE\ \ LEARN MORE\ \ ## Let\'92s build together.\ \ [CONTACT US](https://www.shepherdinsurance.com/contact) CONTACT US\ \ CONTACT US\ \ Learn more about how Shepherd can work with you.\ \ ## Insurance for Industries\ [Skip to main content](https://www.shepherdinsurance.com/industries#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ # One platform for the world's most important industries.\ \ Shepherd creates systems that reward innovation, and deliver stability where it matters most.\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696e3c7708c6dfca62ed8e12_Rectangle%20190.jpg)\ \ # Solutions for every sector.\ \ Each industry we serve carries its own challenges. Our role is to understand those realities and build protection that fits inside them.\ \ [Construction\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6966a8e59327b41148be5c67_Rectangle%2084.webp)](https://www.shepherdinsurance.com/industry/construction)\ \ For the builders and developers creating large-scale assets.\ \ [LEARN MORE](https://www.shepherdinsurance.com/industry/construction) LEARN MORE\ \ LEARN MORE\ \ [Renewable energy & power\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6966a8e520f0ccbd72e031a7_Rectangle%20173.webp)](https://www.shepherdinsurance.com/contact)\ \ Support for the infrastructure powering commercial industries\ \ [LEARN MORE](https://www.shepherdinsurance.com/contact) LEARN MORE\ \ LEARN MORE\ \ ## Get rewarded for reducing risk.\ \ Shepherd Savings delivers upfront credits to builders by integrating technology partners directly into underwriting. The best behaviors earn the greatest rewards.\ \ [Learn more](https://www.shepherdinsurance.com/savings) Learn more\ \ Learn more\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/695854f3adb9cd4562a37b26_Group%202147210653.webp)\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6966a45dd21917fa23f9c5e1_Group%202147210673.webp)\ \ # Built for durability and consistency.\ \ Technology and underwriting move \uc0\u8232 together to remove friction, unlock speed, and increase certainty.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5463081654d68c1ce_Speed%20that%20keeps%20pace%20White.gif)\ \ Speed that keeps pace\ \ Underwriting decisions in hours,\uc0\u8232 not weeks. Automation and AI streamline complexity.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5fe6b675053b01f12_Intelligence%20that%20rewards%20White.gif)\ \ Intelligence that rewards\ \ Data and technology to recognize\uc0\u8232 safer turning innovation into tangible financial advantage.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5366f314c260f1291_Single%20conected%20system%20White.gif)\ \ A single connected system\ \ Our products work as one unified ecosystem, designed around how real projects evolve not traditional siloes.\ \ # Powered by tech. Proven in the field.\ \ Learn how Shepherd integrates smarter technology, and operators are raising the bar for their industries.\ \ How tech is reshaping the jobsite and why the best contractors are leaning in\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696588a95aa9b9a0b7533a56_Nils-photo.webp)\ \ [PLAY VIDEO](https://www.shepherdinsurance.com/industries#) PLAY VIDEO\ \ PLAY VIDEO\ \ "Shepherd Savings is important for clients because it's providing an incentive to use technology in a way that gives them a direct financial benefit."\ \ Nils Sorenson\ \ SVP, Arthur J. Gallagher & Co.\ \ Data center developer opts into Shepherd Savings for $315M OCIP in VA\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6966a8e59327b41148be5c67_Rectangle%2084.webp)\ \ "Shepherd exceeded all expectations as the insurance partner for our client's $315M Virginia data center project. Their speed & adaptability impressed us most\'97delivering a quote within 24 hours which allowed us to work efficiently with our client and demonstrated their commitment to the program."\ \ Sam Russell\ \ Insurance Broker, WTW\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/data-center-developer-partners-opts-into-shepherd-savings-for-315m-ocip-in-va) READ MORE\ \ READ MORE\ \ How partnership and trust are driving Shepherd's primary practice expansion\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69712f402f98f759567b649e_alexander-abero-zkJ93xo1a0w-unsplash.avif)\ \ "When Shepherd was able to provide a competitive primary and lead umbrella option, it was the trust and confidence we had with the individuals within Shepherd that made the difference. The Shepherd team was diligent in building relationships with the our team and established a sense of trust and support with the client. It was this relationship and trust that pushed this deal across the line."\ \ Dominic Ashley\ \ Account Executive, Aon\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/how-agility-and-innovation-helped-shepherd-uproot-a-24-year-incumbent) READ MORE\ \ READ MORE\ \ ## Turn risk management into a competitive advantage.\ \ [CONTACT US](https://www.shepherdinsurance.com/contact) CONTACT US\ \ CONTACT US\ \ Join the hundreds of builders who have saved with Shepherd.\ \ ## Shepherd Insurance Blog\ [Skip to main content](https://www.shepherdinsurance.com/blog#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ The Shepherd Blog\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6977b961bf3f0f32b639263b_Frame%20892.jpg)\ \ Company Announcements\ \ ,\ \ Shepherd Launches Renewable Energy & Power\ \ [LEARN MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) LEARN MORE\ \ LEARN MORE\ \ Company Announcements\ \ Insurance\ \ Engineering & Product\ \ Press\ \ Thank you! Your submission has been received!\ \ Oops! Something went wrong while submitting the form.\ \ No items found.\ \ Designing Nova: Shepherd's AI Engine\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fc960f5b147934607ac50_dsc8755.avif)\ \ Esme Nava\ \ Software Engineer\ \ March 18, 2026\ \ [READ](https://www.shepherdinsurance.com/blog/designing-nova-shepherds-ai-engine) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Nova, Shepherd's AI Assistant\ \ How Shepherd scales underwriting with a bespoke AI assistant named Nova.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69b076143874b796e6fdde2b_1737067314216-1.jpeg)\ \ Dmitry Zolotaryov\ \ Software Engineer\ \ March 10, 2026\ \ [READ](https://www.shepherdinsurance.com/blog/nova-shepherds-ai-assistant) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Building the Bloomberg Terminal for Commercial Insurance\ \ Most insurers rent their operating system. We built ours and turned it into a Bloomberg Terminal for commercial risk.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fcb08f107f90e11408704_dsc8107-2-1.avif)\ \ Danil Kolesnikov\ \ Founding Engineer\ \ February 19, 2026\ \ [READ](https://www.shepherdinsurance.com/blog/building-the-bloomberg-terminal-for-commercial-insurance) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Your Evals Don't Matter\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fc2f668aae0a1714ecf3e_a7309272.jpg)\ \ Prajwal Nellogi\ \ Software Engineer\ \ February 12, 2026\ \ [READ](https://www.shepherdinsurance.com/blog/your-evals-dont-matter) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog#) READ\ \ READ\ \ No items found.\ \ Efficiency Is a Dead End\ \ Why autonomy is the real promise of AI at work\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/698b5f669d99dbd3ff2d4328_DSC08941.jpg)\ \ Avi Banerjee\ \ Founding Engineer\ \ February 10, 2026\ \ [READ](https://www.shepherdinsurance.com/blog/efficiency-is-a-dead-end) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog#) READ\ \ READ\ \ No items found.\ \ Design Engineering at Shepherd\ \ Where product thinking, design craft, and code execution meet.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fc960f5b147934607ac50_dsc8755.avif)\ \ Esme Nava\ \ Software Engineer\ \ February 5, 2026\ \ [READ](https://www.shepherdinsurance.com/blog/design-engineering-at-shepherd) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ The Power of "And": Lessons From Building Cross-Functional Excellence at Shepherd\ \ What building Shepherd taught me about the real moat in AI-native companies: engineers and domain experts working as one.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fcb08f107f90e11408704_dsc8107-2-1.avif)\ \ Danil Kolesnikov\ \ Founding Engineer\ \ February 3, 2026\ \ [READ](https://www.shepherdinsurance.com/blog/the-power-of-and-lessons-from-building-cross-functional-excellence-at-shepherd) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Shepherd Launches Renewable Energy & Power\ \ Today, we\'92re announcing Shepherd\'92s expansion into Renewable Energy & Power, launching with Primary and Excess Casualty.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ January 27, 2026\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Welcoming Shepherd\'92s 2026 Partner Advisors\ \ Announcing our newest members of our Partner Advisory Board\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fc43363a51e9ae251df13_laura-headshot-feb-2024.avif)\ \ Laura Watts\ \ Head of Customer Experience\ \ January 22, 2026\ \ [READ](https://www.shepherdinsurance.com/blog/welcoming-shepherd-s-2026-partner-advisors) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Why Speed Still Wins \'96 But Only When It\'92s Backed by Value\ \ In construction, time kills deals. Projects move fast, and delays at any stage \'96 from bidding to binding \'96 can cost contractors real money.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fc43363a51e9ae251df13_laura-headshot-feb-2024.avif)\ \ Laura Watts\ \ Head of Customer Experience\ \ July 24, 2025\ \ [READ](https://www.shepherdinsurance.com/blog/why-speed-still-wins---but-only-when-its-backed-by-value) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog#) READ\ \ READ\ \ [Previous](https://www.shepherdinsurance.com/blog?dc9708a6_page=1) [load more](https://www.shepherdinsurance.com/blog?dc9708a6_page=2)\ \ ## The future of commercial risk is frictionless. Shepherd is building it.\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Learn more about how Shepherd products can bring your \uc0\u8232 next project to life.\ \ ## Underrated Construction Stakeholders\ [Skip to main content](https://www.shepherdinsurance.com/blog/the-most-underrated-stakeholder-in-construction-tech#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Insurance\ \ ,\ \ # The most underrated stakeholder in construction tech\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69682d00481dd1a638fce7b8_getty-images-1xbeoglhklg-unsplash.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ February 15, 2023\ \ #### The emergence of construction risk technologies\ \ We\'92re in the midst of a significant technological shift in commercial construction. The first wave of advancement changed project delivery by digitizing many on-site workflows for everyone from project managers to superintendents. The increased efficiency on projects has attracted thousands of contractors across the world to start adopting tools for things like project management, jobsite capture, documentation, and more. From the field of software providers in Construction, a few market share leaders have emerged in recent years, however the industry at large remains highly fragmented with most contractors adopting their own unique tech stack.\ \ As construction tech continues to progress, there is an emergent cohort of tools beginning to impact project risk management and site loss control. Many of these technologies have enormous potential for reducing the frequency and severity of claims (bodily injury, property damage, etc). But the path for contractors towards realized return on investment in these products is more complex than it should be.\ \ The key is bridging the gap between construction\'92s technology and risk leadership. Unlocking the true potential of these tools will drive the next wave of industry progress, and shape how a new generation of risk managers will need to work cross functionally with their technology leadership counterparts.\ \ #### Tailwinds for Technology Adoption\ \ Since 2017 there has been a massive increase in funding for construction technology, including more than $8B invested in 2021 alone. The category with the most progress during this era has been converting paper-based job site processes for tasks like RFIs, Submittals, or Change Orders into digital native workflows. This is where industry leaders like Procore, Autodesk, and others have emerged. In addition, most contractors now consistently engage with contract drawings in digital form.\ \ In 2023, emerging technologies in reality capture (360 degree cameras, drones,etc), robotics, IoT, and fintech have arrived and are growing rapidly. These tools serve a dual impact of efficiency gain and risk mitigation. Take the category of reality capture, for example. These are products that provide virtual walkthroughs of job sites through a combination of hardware (cameras) and software (mapping digital photos to a precise jobsite location and time for access at a later date). Contractors use reality capture not only for daily production tracking, but also for documenting unsafe conditions, identifying QA/QC issues, and assigning corrections before additional work is completed \'96 avoiding expensive rework along the way.\ \ Other products impacting risk tackle different elements of the supply chain: streamlining construction procurement, for example, to make material tracking more transparent and efficient, while also reducing schedule delays. In almost every case, the savings from a risk management perspective can be equal or greater than the efficiencies gained.\ \ The total \'93cost of insurable risk\'94 (i.e the aggregate spend on insurance or risk transfer) can range anywhere from 400 to 1300 basis points on a typical project, with the exact amount being dependent on the location where the work is taking place and class of work being insured. By comparison, an average project might allocate only 25 to 75 basis points on technology. As a result, even a marginal reduction in claims outcomes is an asymmetrical return on investment for these tools.\ \ Without recognizing the potential for impact, the value of technology on risk management outcomes is an incomplete feedback loop between insurer and contractor \'96 serving only to one party and thereby stagnating the speed of progress towards further adoption.\ \ #### The CIO / CRO gap\ \ In Construction, the Chief Information Officer (CIO) is generally responsible for software procurement, platform management, cyber security, and other project tech stack choices. As more and more technology gets distributed across jobsites, there is an increased need for a centralized point of contact and decision making.\ \ Conversely, SaaS providers in construction have learned that one of the most successful sales strategies is to focus on individual project teams, building momentum for organizational adoption through a bottoms-up or \'93land and expand\'94 approach. This puts tremendous pressure on the CIO to create organizational frameworks for software procurement, and it\'92s likely that over the next several years many contractors look to consolidate and standardize the tools they use across their portfolio of projects.\ \ The CIO\'92s critical decisions of which tools to coalesce around has an important impact for their insurance providers \'96 but how often is this part of the consideration when evaluating and purchasing new technologies? From the insurance side, how many non-Cyber insurance renewals even include the Chief Information Officer? Today\'92s answer, unfortunately, is very few.\ \ The decision maker for buying insurance is often the Chief Risk Officer (CRO / risk manager) or CFO, in consultation with their broker. Traditionally these parties have operated in silos, away from operational teams \'96 but this approach will need to change in an increasingly hard insurance market. Contractors should look to leverage every tool at their disposal for improved treatment from underwriters. Technology can be that answer, but far too often the leadership best suited to frame that narrative is left out of the conversation entirely. \'a0Further, the incident or claims data collected by the risk management team can serve to help the CIO make more informed technology choices in order to target most frequent and most severe project risks. \'a0By coming together, the CIO and the CRO can formulate the ideal technology risk control recipe to treat their biggest organizational risks.\ \ #### Tech integrated insurance offerings are here\ \ Insurance stakeholders are going to play a critical role in bringing Risk Managers and CIOs around the same table. Earlier this year Shepherd launched the industry's first technology integrated insurance offering for it\'92s policies. How it worked was simple: contractors who submitted to Shepherd were given the opportunity to share their construction tech usage as part of the underwriting submission \'96 with the pretense that this data could only improve a prospective quote.\ \ By evaluating construction tech adoption, they are able to quantify the in-force loss controls being deployed on current and prospective projects. On a real time basis, Shepherd is studying each technology\'92s impact on claims history and go forward results.\ \ On several occasions, with the help of brokerage partners, they\'92ve met directly with clients in meetings that included the insurance leadership (CRO), the technology leadership (CIO), and the broker. The learnings across all parties are nothing short of fascinating. What was found in these meetings is that they often become a catalyst for CIOs to start thinking about their role in the cost of insurance and how the continued adoption of technology can have an increased ROI over time. For software providers, this is a critical path from project-based deployments into enterprise wide agreements. Both the CIO and CRO need to consider both the productivity improving potential and the risk reducing potential of the project\'92s technology stack.\ \ #### Insurtech in Construction\ \ Pioneering insurance providers like Shepherd are operating with the belief that the most underrated stakeholder in the advancement of technology on projects is the risk manager. It starts with a broadening of the group involved during the insurance renewal process, and results in a more connected organizational philosophy when it comes to loss control, the role of technology, and evaluating the ROI of new tools. The broker has a critical role in bringing these parties together and aligning priorities.\ \ At scale, Shepherd and other insurance providers have the opportunity to create incentive structures and flywheels that will fundamentally alter the course of construction technology adoption, if executed. Not only should contractors be rewarded for their investments in products that improve risk management, but the technology providers themselves will, quickly, focus their efforts on the features that drive the greatest risk mitigation impact \'96 a win-win-win for all stakeholders and an exciting future for commercial construction.\ \ Sources\ \ 1. Kabri Construction Research\ \ Read more from Shepherd\ \ No items found.\ \ Efficiency Is a Dead End\ \ Why autonomy is the real promise of AI at work\ \ [READ](https://www.shepherdinsurance.com/blog/efficiency-is-a-dead-end) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/the-most-underrated-stakeholder-in-construction-tech#) READ\ \ READ\ \ Insurance\ \ ,\ \ My love letter to the Nerds\ \ Surprisingly, the wildest thing about my journey with Shepherd has been obsessing over insurance with none other than my engineering colleagues.\ \ [READ](https://www.shepherdinsurance.com/blog/my-love-letter-to-the-nerds) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/the-most-underrated-stakeholder-in-construction-tech#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Shepherd Launches Renewable Energy & Power\ \ Today, we\'92re announcing Shepherd\'92s expansion into Renewable Energy & Power, launching with Primary and Excess Casualty.\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/the-most-underrated-stakeholder-in-construction-tech#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Renewable Energy Expansion\ [Skip to main content](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Company Announcements\ \ ,\ \ # Shepherd Launches Renewable Energy & Power\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6977b961bf3f0f32b639263b_Frame%20892.jpg)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ January 27, 2026\ \ America\'92s energy infrastructure is being rebuilt in real time, increasingly around renewable power. The systems that insure it need to change just as fast.\ \ Today, we\'92re announcing Shepherd\'92s expansion into Renewable Energy & Power, launching with Primary and Excess Casualty. This is our first step beyond construction and an important milestone for where we\'92re taking the company.\ \ ##### **Why we\'92re doing this**\ \ Shepherd exists to **make risk frictionless for the builders and operators shaping our physical world**. From the moment capital is deployed, through construction, and into decades of operation.\ \ That mission started in construction. It doesn\'92t end there.\ \ Renewable power assets are capital intensive, long lived, and foundational to the next era of economic growth. They demand speed, precision, and real partnership from insurance providers. Too often, clients get slow decisions, rigid systems, and underwriting that\'92s disconnected from how these assets are actually built and operated.\ \ We created Shepherd 5 years ago to challenge that model.\ \ ##### **Why now**\ \ Energy demand in the U.S. is entering a new phase. Electricity consumption is projected to grow at its fastest sustained pace in decades, driven by data centers, electrification, and industrial reshoring. At the same time, solar and wind now represent the majority of new power capacity coming online in the U.S.\ \ This buildout is happening fast. Insurance hasn\'92t kept up.\ \ Commercial insurance still moves too slowly for how modern infrastructure gets built. Decisions lag. Legacy systems dominate. Data rarely shows up where it actually improves underwriting decisions or risk selection.\ \ We\'92ve spent the last several years proving there\'92s a better way in commercial construction. Renewable power is the next logical extension of that work.\ \ ##### **What this means for Shepherd**\ \ This launch is about more than a new vertical. It\'92s about the company we\'92re building.\ \ Shepherd is evolving into a multi-sector underwriting platform for complex commercial risk. Our ambition is to support critical assets over decades, not just transact policies at a moment in time.\ \ Renewable Energy & Power will become a core pillar of Shepherd alongside construction. Same principles. Same discipline. Same obsession with underwriting quality and partnership.\ \ Today, Shepherd is a team of 70+ people across underwriting, engineering, data science, and operations. This expansion is a reflection of that scale and maturity. We\'92re building the company we always set out to build.\ \ ##### **Our initial focus**\ \ We\'92re starting with a tight, intentional scope.\ \ **Assets**\ \ - Commercial\'a0solar\ - Onshore wind\ - Battery energy storage systems\ - Microgrids\ - Fuel Cells\ - Hydroelectricity\ - Select power generation and supporting infrastructure\ \ **Lifecycle**\ \ - Pre-development, vacant land\ - Construction (Owner\'92s Interest) or Project Specific\ - Operational\ \ \ **Geography**\ \ - Countrywide\ - We will not offer primary programs in NY state\ \ This focus allows us to underwrite with conviction and earn trust the right way.\ \ ##### **Product offering**\ \ We\'92re launching with:\ \ Primary Casualty (Limits up to $2M)\ \ - General Liability\ - Commercial Auto Liability & Physical Damage\ - Workers\'92 Compensation\ \ \ Excess Casualty (Limits up to $10M)\ \ These products are designed for sophisticated ownership groups, long-duration risk, and complex programs provided as project specific or asset portfolio solutions. As with construction, many accounts will start in Excess and evolve into broader placements over time.\ \ ##### **Leadership and team**\ \ This new vertical is led by **Alex Casella**, who brings deep experience underwriting casualty programs for renewable energy risks and building trusted broker relationships.\ \ Alex\'92s mandate is straightforward: build a durable underwriting franchise. Strong judgment. Tight feedback loops. No shortcuts.\ \ As submission volume grows, we plan to hire additional underwriters in 2026, focused on operators who combine technical depth with real ownership.\ \ ##### **Early broker signal**\ \ Before today\'92s public launch, we\'92ve quietly been at work. We started conversations and reviewed early submissions with brokers we\'92ve partnered with for years in construction, alongside new relationships focused on power and energy. The response was immediate and consistent.\ \ Brokers are looking for admitted capacity that understands the asset, moves with urgency, and shows up as a true underwriting partner rather than a transactional market. That signal didn\'92t come from a pitch. It came from real demand. And it\'92s what gave us confidence to lean into this launch.\ \ ##### **Looking ahead**\ \ Renewable Energy & Power is not a side initiative for Shepherd. It\'92s a direct extension of our mission and a clear step toward the company we\'92re building.\ \ Our ambition is to create a platform that supports the world\'92s most important industries as they grow, evolve, and take on increasingly complex problems. This expansion brings us closer to that goal.\ \ This is the next chapter for Shepherd. The work now is building it right.\ \ ##### Submissions\ \ We can't wait to work with you. For appointed brokers, you can send submissions to our team directly at [submissions@shepherdinsurance.com](mailto:submissions@shepherdinsurance.com).\ \ Read more from Shepherd\ \ Insurance\ \ ,\ \ The most underrated stakeholder in construction tech\ \ Unlocking the true potential of new technologies will drive the next wave of industry progress, and shape how a new generation of risk managers will need to work cross functionally with their technology leadership counterparts.\ \ [READ](https://www.shepherdinsurance.com/blog/the-most-underrated-stakeholder-in-construction-tech) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Don\'92t Fight Excel (You Won\'92t Win)\ \ Notes on building software for spreadsheet-dominated domains\ \ [READ](https://www.shepherdinsurance.com/blog/dont-fight-excel-you-wont-win) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Nova, Shepherd's AI Assistant\ \ How Shepherd scales underwriting with a bespoke AI assistant named Nova.\ \ [READ](https://www.shepherdinsurance.com/blog/nova-shepherds-ai-assistant) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Technology-Driven Savings Program\ [Skip to main content](https://www.shepherdinsurance.com/savings#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ # Savings designed to reward innovation.\ \ An entirely new kind of partnership where the insurer, broker, and client work together to reduce risk and share the upside.\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696560b0bdce86e38f97904a_60%20Walk%20on%20Site%20with%20Crane.webp)\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69584fde9bb5bf976273101a_Rectangle%20194.webp)\ \ # Smarter solutions that reward \uc0\u8232 you back.\ \ Shepherd Savings turns real-world insight into momentum, empowering smarter decisions and stronger outcomes.\ \ Up to 25% lower premiums\ \ Automatic and upfront credits applied to practice or project (CIP) policies with target metrics to increase premium credits.\ \ Multi-year\ \ programs\ \ Rate renewal guarantees for multi-year programs dependent on technology utilization.\ \ Analysis &\ \ feedback\ \ Monthly reporting with recommendations for improving tech usage to reduce claims\ \ Dedicated savings specialists\ \ Direct access to dedicated Savings specialists with additional support for unique program requests or project requirements.\ \ Effortless\ \ participation\ \ Simple opt-in, clear impact, no downside. Customers execute data authorization agreements.\ \ Initial utilization report and quote comparisons\ \ We share analysis along with data used in the underwriting process.\ \ # Smarter solutions that reward you back.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6971273c1f2bce38892affad_savings-logo-2.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69712732d29602f5fc804db9_savings-logo.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697105729521e60b5aac736b_image%2073.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69710566e851f19543ddaaf4_image%2058.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697105551032851fa2e1c146_image%2056.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6971054d8ba5ac912910e8f9_image%2055.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697105402dfba1d723393811_image%2054.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69710534e5ab5e4726a8f9c1_image%2052.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697105264d5c530348485837_image%2053.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6971273c1f2bce38892affad_savings-logo-2.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69712732d29602f5fc804db9_savings-logo.png)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697105729521e60b5aac736b_image%2073.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69710566e851f19543ddaaf4_image%2058.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697105551032851fa2e1c146_image%2056.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6971054d8ba5ac912910e8f9_image%2055.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697105402dfba1d723393811_image%2054.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69710534e5ab5e4726a8f9c1_image%2052.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/697105264d5c530348485837_image%2053.webp)\ \ # Premium savings for tech-powered operations\ \ Customers see measurable impacts, greater stability, and measurable improvement over time.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69658c95dc551aa55ec4de83_Savings-thumbnail.webp)\ \ [PLAY VIDEO](https://www.shepherdinsurance.com/savings#) PLAY VIDEO\ \ PLAY VIDEO\ \ # Owner Receives 15% Premium Savings with OpenSpace Activation on $260M OCIP in Atlanta\ \ [READ THE CASE STUDY](https://www.shepherdinsurance.com/case-studies/owner-receives-15-premium-savings-with-openspace-activation-on-260m-ocip-in-atlan) READ THE CASE STUDY\ \ READ THE CASE STUDY\ \ # How Shepherd Savings works\ \ Receive regular insight, shared benchmarks, and continued alignment as expectations grow and performance evolves.\ \ 1\ \ Review Shepherd\ \ Savings quote\ \ Premium savings are \uc0\u8232 calculated upfront.\ \ 2\ \ Bind your program with Shepherd\ \ Purchase your policy and activate your coverage.\ \ 3\ \ Enroll in Shepherd Savings data Sharing\ \ Onboard as new or leverage existing technology usage.\ \ # FAQ\ \ ### What is Shepherd Savings?\ \ Shepherd Savings is a partnership program created to reward technology-enabled contractors. By incorporating verified activity and usage data into our underwriting process, Shepherd can offer insurance proposals with premium savings of up to 25%.\ \ Shepherd Savings currently includes partners across several key jobsite technology categories:\ \ - **Project Management**: Procore, Autodesk, Raken\ \ \\- **Reality Capture**: OpenSpace, DroneDeploy\ \ \\- **Telematics**: Samsara, Motive\ \ \\- **IoT & Sensors**: Brickeye, WINT, Kairos\ \ Contractors who receive a proposal from Shepherd and actively use one or more participating partner platforms may be eligible for Shepherd Savings. In addition, contractors and owners can choose to purchase partner solutions directly as part of their Shepherd proposal.\ \ ### How do I enroll in Shepherd Savings?\ \ Enrollment is simple. When insureds participate in Shepherd Savings, they agree to a data-share process with the applicable technology partner(s). Shepherd uses verified usage metrics from these partners as part of the underwriting process to evaluate eligibility for savings and apply any applicable pricing credits.\ \ ### Do I get access to my data and how it was used in underwriting?\ \ Yes. All Shepherd Savings clients receive a regular Utilization Report that summarizes the technology usage data reviewed during the underwriting process.\ \ ### How does Shepherd use this data, and why does it lead to savings?\ \ Shepherd uses technology data to better understand real-world risk on the jobsite. We map behavior-based loss control signals\'97such as consistent tool usage, monitoring, and safety-related activity\'97to expected loss outcomes. When clients use Shepherd Savings partners, these signals translate into measurable pricing credits. These credits are grounded in prior studies conducted with partners and validated against actual claims data. Beyond underwriting, we use the same data to guide clients toward targeted actions and technology investments that further reduce risk and improve loss performance over time.\ \ ### Is there a possibility of the utilization data resulting in a premium increase?\ \ By default, we underwrite every client based on their exposure and loss history. If usage data shows low or minimal activity, the insured is simply treated as a contractor that does not use construction technology for underwriting purposes.\ \ ### What if I use a different technology product that isn\'92t listed?\ \ If a different technology solution is being utilized, please share that information with your Shepherd underwriting team during the submission process.\ \ Shepherd is continually evaluating new partners and technologies, and we regularly expand the Shepherd Savings program to reward tools that demonstrate a measurable impact on claims outcomes.\ \ ## Contact Shepherd Insurance\ [Skip to main content](https://www.shepherdinsurance.com/contact#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ # Connect with the Shepherd team.\ \ Have questions? Reach out and we'll get in contact within the next 48 hours.\ \ Support typeSupportSubmissionsPartnershipsGeneral\ \ By submitting this form, you confirm that you agree to the processing of your personal data by Shepherd as described in the Privacy Policy.\ \ [Contact us](https://www.shepherdinsurance.com/contact#) Contact us\ \ Contact us\ \ Thank you!\ \ Your submission has been received.\ \ Oops! Something went wrong while submitting the form.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6971507aeb5fae9a8636e410_angela-compagnone-BHlaVh6-An0-unsplash.avif)\ \ # Powered by tech. Proven in the field.\ \ Learn how Shepherd integrates smarter technology, and operators are raising the bar for their industries.\ \ Not One Deal Deep: Why Partnership Still Matters in Construction Insurance\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6971357e4f8f248ede60fa77_Screenshot.webp)\ \ [PLAY VIDEO](https://www.shepherdinsurance.com/contact#) PLAY VIDEO\ \ PLAY VIDEO\ \ \'93Shepherd is a true partner \'97 responsive, creative in finding solutions where feasible, and quick to act when it matters most.\'94\ \ Danielle Ross\ \ National Head of Construction, Marsh McLennan\ \ Data center developer opts into Shepherd Savings for $315M OCIP in VA\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69712fddb2b48dfab1b9519a_getty-images-T6-LV4nF0zY-unsplash%201.webp)\ \ "Shepherd exceeded all expectations as the insurance partner for our client's $315M Virginia data center project. Their speed & adaptability impressed us most\'97delivering a quote within 24 hours which allowed us to work efficiently with our client and demonstrated their commitment to the program."\ \ Sam Russell\ \ Insurance Broker, WTW\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/data-center-developer-partners-opts-into-shepherd-savings-for-315m-ocip-in-va) READ MORE\ \ READ MORE\ \ $250M Street and Road Contractor in Pennsylvania\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6972a8fd284ff75166af39fb_Aerial%20Photography%20Yellow%20Equipment.jpg)\ \ "Our partnership with Shepherd has continued to flourish. Their responsiveness and efficiency have been impressive and continued to shine on this opportunity. Shepherd's team assessed the program needs and learned where they could best provide value to the client."\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/250m-street-and-road-contractor-in-pennsylvania) READ MORE\ \ READ MORE\ \ ## Shepherd Insurance Customer Stories\ [Skip to main content](https://www.shepherdinsurance.com/customer-stories#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Customer Stories\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696003c8aa9eb058f47bea1a_jr-harris-5dnq8ipduuw-unsplash.webp)\ \ How Partnership and Trust are Driving Shepherd's Primary Practice Expansion\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/how-partnership-and-trust-are-driving-shepherds-primary-practice-expansion) LEARN MORE\ \ LEARN MORE\ \ Construction\ \ Renewable Energy\ \ Casualty\ \ Property\ \ Shepherd Savings\ \ Thank you! Your submission has been received!\ \ Oops! Something went wrong while submitting the form.\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69839adc1a021853f651f55d_6971534408788912eb5ba9a2_69714ad2725ae3f3d33d7a68_Getty%2520Images%2520Unsplash%25201.jpeg)](https://www.shepherdinsurance.com/case-studies/tailored-builders-risk-solution-for-site-roadway-project-in-wa)\ \ Construction\ \ ,\ \ Property\ \ ,\ \ [Tailored Builder\'92s Risk Solution for Site & Roadway Project in WA](https://www.shepherdinsurance.com/case-studies/tailored-builders-risk-solution-for-site-roadway-project-in-wa)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/tailored-builders-risk-solution-for-site-roadway-project-in-wa) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd59496a4929b95b836cd_696a3737e4d06dc6b34b5a29_Graphic%2520Node%2520Unsplash%2520(1).webp)](https://www.shepherdinsurance.com/case-studies/seamless-insurance-placement-for-rail-yard-modernization-project)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Seamless Insurance Placement for Rail Yard Modernization Project](https://www.shepherdinsurance.com/case-studies/seamless-insurance-placement-for-rail-yard-modernization-project)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/seamless-insurance-placement-for-rail-yard-modernization-project) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696003c8aa9eb058f47bea1a_jr-harris-5dnq8ipduuw-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/how-partnership-and-trust-are-driving-shepherds-primary-practice-expansion)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [How Partnership and Trust are Driving Shepherd's Primary Practice Expansion](https://www.shepherdinsurance.com/case-studies/how-partnership-and-trust-are-driving-shepherds-primary-practice-expansion)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/how-partnership-and-trust-are-driving-shepherds-primary-practice-expansion) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd594a584450be9114445_696a3656ca32872b689b1912_Yunus%2520Tug%2520Unsplash%2520(1).webp)](https://www.shepherdinsurance.com/case-studies/shepherd-s-technical-expertise-fuels-primary-practice-expansion)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Shepherd\'92s Technical Expertise Fuels Primary Practice Expansion](https://www.shepherdinsurance.com/case-studies/shepherd-s-technical-expertise-fuels-primary-practice-expansion)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-technical-expertise-fuels-primary-practice-expansion) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58a28b2bc7616b17db0_696a3ca76def75bcf4edcade_Dayne%2520Topkin%2520Unsplash%2520(1).jpeg)](https://www.shepherdinsurance.com/case-studies/shepherd-s-high-touch-approach-fuels-primary-practice-growth)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Shepherd Grows Primary Practice Portfolio with High-Touch Approach](https://www.shepherdinsurance.com/case-studies/shepherd-s-high-touch-approach-fuels-primary-practice-growth)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-high-touch-approach-fuels-primary-practice-growth) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd593f56ab30144f8f240_696a35dde14830590a762107_Sofiia%2520Kyrleiza%2520Unsplash.webp)](https://www.shepherdinsurance.com/case-studies/shepherd-s-combined-casualty-builder-s-risk-offering-for-87m-life-sciences-develo)\ \ Construction\ \ ,\ \ Property\ \ ,\ \ [Shepherd\'92s Combined Casualty & Builder\'92s Risk Offering for $87M Life Sciences Development Project](https://www.shepherdinsurance.com/case-studies/shepherd-s-combined-casualty-builder-s-risk-offering-for-87m-life-sciences-develo)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-combined-casualty-builder-s-risk-offering-for-87m-life-sciences-develo) LEARN MORE\ \ LEARN MORE\ \ [Previous](https://www.shepherdinsurance.com/customer-stories?dc9708a6_page=1) [load more](https://www.shepherdinsurance.com/customer-stories?dc9708a6_page=2)\ \ ## The future of commercial risk is frictionless. Shepherd is building it.\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Learn more about how Shepherd products can bring your \uc0\u8232 next project to life.\ \ ## Excess Casualty Insurance\ [Skip to main content](https://www.shepherdinsurance.com/products/excess-casualty#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ # Excess Casualty\ \ ## Liability solutions for Umbrella or Excess. When losses exceed the expected, excess casualty is what protects balance sheets, projects, and long-term growth.\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/697016a54e1645a1504cb4d8_DJI_20250107072445_0590_D%201.webp)\ \ Select state to view product availability\ \ SELECT STATE\ \ Alaska\ \ Alabama\ \ Arkansas\ \ Arizona\ \ California\ \ Colorado\ \ Connecticut\ \ District of Columbia\ \ Delaware\ \ Florida\ \ Georgia\ \ Hawaii\ \ Iowa\ \ Idaho\ \ Illinois\ \ Indiana\ \ Kansas\ \ Kentucky\ \ Louisiana\ \ Massachusetts\ \ Maryland\ \ Maine\ \ Michigan\ \ Minnesota\ \ Missouri\ \ Mississippi\ \ Montana\ \ North Carolina\ \ North Dakota\ \ Nebraska\ \ New Hampshire\ \ New Jersey\ \ New Mexico\ \ Nevada\ \ New York\ \ Ohio\ \ Oklahoma\ \ Oregon\ \ Pennsylvania\ \ Rhode Island\ \ South Carolina\ \ South Dakota\ \ Tennessee\ \ Texas\ \ Utah\ \ Virginia\ \ Vermont\ \ Washington\ \ Wisconsin\ \ West Virginia\ \ Wyoming\ \ Alaska\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Alabama\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Arkansas\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Arizona\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ California\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Colorado\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Connecticut\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ District of Columbia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Delaware\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Florida\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Georgia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Hawaii\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Iowa\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Idaho\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Illinois\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Indiana\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Kansas\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Kentucky\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Louisiana\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Massachusetts\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Maryland\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Maine\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Michigan\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Minnesota\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Missouri\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Mississippi\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Montana\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ North Carolina\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ North Dakota\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Nebraska\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New Hampshire\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New Jersey\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New Mexico\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Nevada\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New York\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Ohio\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Oklahoma\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Oregon\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Pennsylvania\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Rhode Island\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ South Carolina\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ South Dakota\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Tennessee\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Texas\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Utah\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Virginia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Vermont\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Washington\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Wisconsin\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ West Virginia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Wyoming\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ # The structure that sustains progress.\ \ We're built to partner on the most complex programs and risks so that they can move with confidence.\ \ Partnership and trust are driving Shepherd's Primary Practice expansion\ \ "When Shepherd was able to provide a competitive primary and lead umbrella option, it was the trust and confidence we had with the individuals within Shepherd that made the difference. The Shepherd team was diligent in building relationships with the our team and established a sense of trust and support with the client. It was this relationship and trust that pushed this deal across the line."\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69712c329b4ddc9e9c08301a_aon.webp)\ \ Dominic Ashley\ \ Account Executive, Aon\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/how-agility-and-innovation-helped-shepherd-uproot-a-24-year-incumbent) READ MORE\ \ READ MORE\ \ $250M Street and Road Contractor in Pennsylvania\ \ "Our partnership with Shepherd has continued to flourish. Their responsiveness and efficiency have been impressive and continued to shine on this opportunity. Shepherd's team assessed the program needs and learned where they could best provide value to the client."\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/250m-street-and-road-contractor-in-pennsylvania) READ MORE\ \ READ MORE\ \ $44M Structural Contractor in Minnesota\ \ "Shepherd was highly responsive throughout the process. They proactively followed up for information to demonstrate a strong interest in the insured and I will definitely think of Shepherd for my future Excess opportunities."\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/44m-structural-contractor-in-minnesota) READ MORE\ \ READ MORE\ \ [Previous](https://www.shepherdinsurance.com/products/excess-casualty#) Previous\ \ 1 of 3\ \ [Next](https://www.shepherdinsurance.com/products/excess-casualty#) Next\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69690f92a536c5e6b9332af1_c-dustin-91AQt9p4Mo8-unsplash%201.webp)\ \ # Comprehensive support from submission to renewal.\ \ Product Offering\ \ Admitted\ \ Non-Admitted\ \ Minimum attachment $2M\ \ Coverage Capabilities\ \ Customized Policy Forms\ \ Industry-Specific Coverage Endorsements\ \ Policy Specimens available upon request\ \ Structure & Capacity\ \ Paper: A.M. Best A (Excellent), FSC XIII\ \ Lead Umbrella and Follow Form\ \ Capacity $5M - $12.5M\ \ # Shepherd Savings Eligible Partnerships\ \ PROCORE\ \ AUTODESK\ \ RAKEN\ \ OpenSpace\ \ DroneDeploy\ \ Samsara\ \ Motive\ \ Brickeye\ \ WINT\ \ Kairos\ \ [Explore Shepherd Savings](https://www.shepherdinsurance.com/savings) Explore Shepherd Savings\ \ Explore Shepherd Savings\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696912648e0326f06f837b29_nicolas-beuret-_JsS5JdOUOQ-unsplash%201.webp)\ \ # From submission to confidence.\ \ Submissions\ \ Email our [submissions](mailto:submissions@shepherdinsurance.com) inbox and receive a response within 24 hours.\ \ Tech \uc0\u8232 partnerships\ \ If eligible for Shepherd Savings, we\'92ll connect you to improved pricing and terms.\ \ Quote \uc0\u8232 Delivery\ \ Online proposals are shared with full forms preview and upfront clarity.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696113dff04f3eafcb2e413b_Rectangle%20171.webp)\ \ # Increase certainty and unlock savings.\ \ Technology and underwriting move \uc0\u8232 together to remove friction, unlock speed, and increase certainty\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5463081654d68c1ce_Speed%20that%20keeps%20pace%20White.gif)\ \ Speed that keeps pace\ \ Underwriting decisions in hours,\uc0\u8232 not weeks. Automation and AI streamline complexity.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5fe6b675053b01f12_Intelligence%20that%20rewards%20White.gif)\ \ Intelligence that rewards\ \ Data and technology to recognize\uc0\u8232 safer turning innovation into tangible financial advantage.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5366f314c260f1291_Single%20conected%20system%20White.gif)\ \ A single connected system\ \ Our products work as one unified ecosystem, designed around how real projects evolve not traditional siloes.\ \ # Essential coverage for annual programs or projects.\ \ Supporting middle market to enterprise scale customers with the coverage they need to protect their biggest projects or annual portfolios.\ \ [Primary Casualty\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033b8a3f81c4c8dc954_Rectangle%2084.webp)](https://www.shepherdinsurance.com/products/primary-casualty)\ \ Essential coverage that steadies progress when \uc0\u8232 it matters most.\ \ [LEARN MORE](https://www.shepherdinsurance.com/products/primary-casualty) LEARN MORE\ \ LEARN MORE\ \ [Builder\'92s Risk\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033e71fcc4ed2a3ab81_Rectangle%20272.webp)](https://www.shepherdinsurance.com/products/builders-risk)\ \ First-party coverage designed to protect projects while they're still taking shape.\ \ [LEARN MORE](https://www.shepherdinsurance.com/products/builders-risk) LEARN MORE\ \ LEARN MORE\ \ [Built for your industry\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033a5e7dcd7b19d41f1_Rectangle%20273.webp)](https://www.shepherdinsurance.com/industries)\ \ Discover how Shepherd partners with industry leaders across Construction, Renewable Energy, and more.\ \ [LEARN MORE](https://www.shepherdinsurance.com/industries) LEARN MORE\ \ LEARN MORE\ \ ## Let\'92s build together.\ \ [CONTACT US](https://www.shepherdinsurance.com/contact) CONTACT US\ \ CONTACT US\ \ Learn more about how Shepherd can work with you.\ \ ## Primary Casualty Insurance\ [Skip to main content](https://www.shepherdinsurance.com/products/primary-casualty#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ # Primary Casualty\ \ ## Solutions for General Liability, Commercial Auto Liability and Physical Damage, or Workers' Compensation.\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/697130617ce26d1f49a95695_getty-images-T6-LV4nF0zY-unsplash%202.webp)\ \ Select state to view product availability\ \ SELECT STATE\ \ Alaska\ \ Alabama\ \ Arkansas\ \ Arizona\ \ California\ \ Colorado\ \ Connecticut\ \ District of Columbia\ \ Delaware\ \ Florida\ \ Georgia\ \ Hawaii\ \ Iowa\ \ Idaho\ \ Illinois\ \ Indiana\ \ Kansas\ \ Kentucky\ \ Louisiana\ \ Massachusetts\ \ Maryland\ \ Maine\ \ Michigan\ \ Minnesota\ \ Missouri\ \ Mississippi\ \ Montana\ \ North Carolina\ \ North Dakota\ \ Nebraska\ \ New Hampshire\ \ New Jersey\ \ New Mexico\ \ Nevada\ \ New York\ \ Ohio\ \ Oklahoma\ \ Oregon\ \ Pennsylvania\ \ Rhode Island\ \ South Carolina\ \ South Dakota\ \ Tennessee\ \ Texas\ \ Utah\ \ Virginia\ \ Vermont\ \ Washington\ \ Wisconsin\ \ West Virginia\ \ Wyoming\ \ Alaska\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Alabama\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Arkansas\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Arizona\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ California\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Colorado\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Connecticut\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ District of Columbia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Delaware\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Florida\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Georgia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Hawaii\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Iowa\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Idaho\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Illinois\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Indiana\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Kansas\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Kentucky\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Louisiana\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Massachusetts\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Maryland\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Maine\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Michigan\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Minnesota\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Missouri\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Mississippi\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Montana\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ North Carolina\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ North Dakota\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Nebraska\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New Hampshire\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New Jersey\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New Mexico\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Nevada\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ New York\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Ohio\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Oklahoma\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Oregon\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Pennsylvania\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Rhode Island\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ South Carolina\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ South Dakota\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Tennessee\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Texas\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Utah\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Virginia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Vermont\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Washington\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Wisconsin\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ West Virginia\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ Wyoming\ \ Primary GL (Admitted)\ \ Primary GL (Non-Admitted)\ \ Commercial Auto\ \ Workers' Comp\ \ Excess\ \ Builder's Risk\ \ # The foundation that keeps progress steady.\ \ Coverage that allows complex work to move forward with confidence and continuity.\ \ Built on trust\ \ \'93Shepherd leverages well known construction technologies, that our construction clients already use, to further their ability to gain insight and more effectively underwrite a risk.\'94\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69585a2b266b23c64660b9ce_image%2071.webp)\ \ Ryan Gilway, Senior Broker\ \ Aon Construction & Infrastructure\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/246m-telecommunications-and-electrical-contractor-in-ohio-utilizing-casualty-pro) READ MORE\ \ READ MORE\ \ Shepherd grows Primary Practice portfolio with high-touch approach\ \ "Shepherd was really easy to work with\'97responsive and accommodating to all of our requests. Since our team has a strong focus on coverages, particularly to meet the contractual obligations of our insureds, we appreciated that every request we made regarding coverage was carefully considered and approved."\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6972a6ac7a584625073a1a67_leah.png)\ \ Leah Esponge\ \ Commercial Lines Marketer, HUB\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-high-touch-approach-fuels-primary-practice-growth) READ MORE\ \ READ MORE\ \ Shepherd Secures ROCIP in Texas\ \ "Working with Shepherd on this rolling OCIP for our client streamlined our placement process significantly. The Admitted paper for the primary and excess program was instrumental in making this placement successful. What really impressed me was their remarkable turnaround time - four days from submission to formal proposal. Rather than simply providing coverage, they function as a true strategic partner."\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69712aec9735f938c82febc7_Ted.webp)\ \ Ted Way\ \ SVP, Arthur J. Gallagher & Co.\ \ [READ MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-secures-rocip-in-texas-with-combined-primary-excess-admitted-offerings) READ MORE\ \ READ MORE\ \ [Previous](https://www.shepherdinsurance.com/products/primary-casualty#) Previous\ \ 1 of 3\ \ [Next](https://www.shepherdinsurance.com/products/primary-casualty#) Next\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6965923fc44921e418f2c4e1_s-c.webp)\ \ # Comprehensive support from submission to renewal.\ \ Product Offering\ \ Admitted or E&S\ \ Commercial General Liability\ \ Commercial Auto Liability & \uc0\u8232 Physical Damage\ \ Workers' Compensation\ \ Coverage Capabilities\ \ Customized Policy Forms\ \ Industry-Specific Coverage Endorsements\ \ Controlled Insurance Programs\'a0(CIP)\ \ Structure & Capacity\ \ Paper: A.M. Best A (Excellent), FSC XIII\ \ GL limits up to $2M / $4M / $4M\ \ Auto Liability & Physical Damage CSL\'a0up to $2M\ \ # Shepherd Savings Eligible Partnerships\ \ PROCORE\ \ AUTODESK\ \ RAKEN\ \ OpenSpace\ \ DroneDeploy\ \ Samsara\ \ Motive\ \ Brickeye\ \ WINT\ \ Kairos\ \ [Explore Shepherd Savings](https://www.shepherdinsurance.com/savings) Explore Shepherd Savings\ \ Explore Shepherd Savings\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/6966a1f9f1891937fc71cba8_Rectangle%20149481041.webp)\ \ # From submission to confidence.\ \ Submissions\ \ Email our [submissions](mailto:submissions@shepherdinsurance.com) inbox and receive a response within 24 hours.\ \ Tech \uc0\u8232 partnerships\ \ If eligible for Shepherd Savings, we\'92ll connect you to improved pricing and terms.\ \ Quote \uc0\u8232 Delivery\ \ Online proposals are shared with full forms preview and upfront clarity.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696113dff04f3eafcb2e413b_Rectangle%20171.webp)\ \ # Increase certainty and unlock savings.\ \ Technology and underwriting move \uc0\u8232 together to remove friction, unlock speed, and increase certainty\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5463081654d68c1ce_Speed%20that%20keeps%20pace%20White.gif)\ \ Speed that keeps pace\ \ Underwriting decisions in hours,\uc0\u8232 not weeks. Automation and AI streamline complexity.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5fe6b675053b01f12_Intelligence%20that%20rewards%20White.gif)\ \ Intelligence that rewards\ \ Data and technology to recognize\uc0\u8232 safer turning innovation into tangible financial advantage.\ \ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/696fcef5366f314c260f1291_Single%20conected%20system%20White.gif)\ \ A single connected system\ \ Our products work as one unified ecosystem, designed around how real projects evolve not traditional siloes.\ \ # Essential coverage for annual programs or projects.\ \ Supporting middle market to enterprise scale customers with the coverage they need to protect their biggest projects or annual portfolios.\ \ [Excess Casualty\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033a32faf015d487b68_Rectangle%20269.webp)](https://www.shepherdinsurance.com/products/excess-casualty)\ \ Additional protection that strengthens your safety net for larger or complex risks.\ \ [LEARN MORE](https://www.shepherdinsurance.com/products/excess-casualty) LEARN MORE\ \ LEARN MORE\ \ [Builder\'92s Risk\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033e71fcc4ed2a3ab81_Rectangle%20272.webp)](https://www.shepherdinsurance.com/products/builders-risk)\ \ First-party coverage designed to protect projects while they're still taking shape.\ \ [LEARN MORE](https://www.shepherdinsurance.com/products/builders-risk) LEARN MORE\ \ LEARN MORE\ \ [Built for your industry\\\\\ \\\\\ ![](https://cdn.prod.website-files.com/6941fd8f651ca29cd5bc3597/69611033a5e7dcd7b19d41f1_Rectangle%20273.webp)](https://www.shepherdinsurance.com/industries)\ \ Discover how Shepherd partners with industry leaders across Construction, Renewable Energy, and more.\ \ [LEARN MORE](https://www.shepherdinsurance.com/industries) LEARN MORE\ \ LEARN MORE\ \ ## Let\'92s build together.\ \ [CONTACT US](https://www.shepherdinsurance.com/contact) CONTACT US\ \ CONTACT US\ \ Learn more about how Shepherd can work with you.\ \ ## Shepherd's First 100 Days\ [Skip to main content](https://www.shepherdinsurance.com/blog/first-100-days#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Company Announcements\ \ ,\ \ # First 100 Days\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69682e4d4d8a32c893dfb399_javier-graterol-qz_sazfomyc-unsplash.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ July 11, 2022\ \ #### Learnings from launch and the road ahead\ \ Into the final days of June, by far our best month on record including eclipsing the $1M premium milestone, I began to reflect on Shepherd\'92s first 100 days in market. What had we gotten right? What assumptions have already proven to be wrong? What were the biggest surprises? These first hundred days have taught us so much already and have influenced the way we strategize for the future. With feedback from across the team, I\'92ve compiled the top 3 lessons learned along the way and shed some light on how we\'92re internalizing them for the next 100 days and beyond.\ \ #### Lesson 1: Adjust on the fly and reset goals as things evolve\ \ \'93Everyone has a plan until they get punched in the mouth. \'94 - Mike Tyson\ \ In the first week that Shepherd was live we received 26 new submissions for April and May opportunities. Our entire plan for the month of March was 10 submissions. We knew the demand for excess capacity in construction was extremely high, but it was still surprising to feel just how eager brokers were to start working with Shepherd. When we\'92d ask our partners what percentage of their accounts they planned on marketing for excess programs this year the most common response was \'93all of them.\'94 It was clear that our ability to handle inbound volume efficiently would be much more important than we originally thought. More strategically, we had found something that everyone in the company could rally around.\ \ Typical software companies can focus on annually recurring revenue (ARR) as a measurement for growth and health. Insurtechs (MGA / MGU / Carriers) need to be a bit more careful, as gross written premium (GWP) is not quite the same as ARR. Building a sustainable and profitable insurance program requires the discipline to avoid adding highly volatile business to the portfolio, especially in the earliest months. We\'92ve walked away from far more premium than we\'92ve written thus far.\ \ Our attitude towards submissions is simpler, however, and we often say out loud that \'93no submission is a bad submission\'94. Every new account is an opportunity to have a meaningful touchpoint with a broker or client partner and to showcase our service model. We decided to formalize Shepherd\'92s strategy around submissions as a metric rather than GWP. \'a0Whether it be underwriters outbounding to brokers directly, or engineers unlocking more efficiency by shipping new features in our platform, the entire company can contribute to growing our submission flow.\ \ The result has been a deep alignment of what success means across our team, and we are fielding far more submissions today than we had ever anticipated. \'a0Just as we hoped, the premium growth has followed \'96 and we\'92re writing the types of accounts that we know will make Shepherd successful for the long term.\ \ #### Lesson 2: Speed matters \'96 more than we expected\ \ In formulating the idea of Shepherd, we always knew that technology would unlock a speed advantage in our underwriting. While other carriers tend to respond to brokers in anywhere from 5 days to several weeks (mostly due to clunky workflows and disconnected internal systems), we promised from the day we launched that every submission sent to Shepherd would receive a written indication back to the broker within 24 hours. For the first 100 submissions we received, the response time from our underwriting team has averaged less than 14 hours. The feedback to this has been overwhelmingly positive. We often receive emails and phone calls like this from our broker partners:\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fa2d2b4ce28e7327732c9_CleanShot%20Jul%2011%202022.jpg)\ \ aon quote\ \ What we\'92re learning, more importantly, is that speed of response provides our brokers with leverage \'96 the ability to lock in pricing early for a low excess layer and in turn be able to build the remainder of an insured\'92s excess tower with the hardest parts already secured. In a world where excess programs are filled with upwards of 6 to 8 different insurance providers, the ability to get responses quickly is a significant value for brokers.\ \ Speed is proving to be a critical value prop for repeat opportunities as well. More than 30% of our broker partners have already sent more than one submission to our team, despite our only being live in market for a few short months. This is an early indication that our focus on exceptional service is resonating. Ultimately, brokers want to transact with partners that are a pleasure to do business with \'96 our tech allows us to be high touch and service oriented even while growing inbound opportunities.\ \ #### Lesson 3: More grease is needed for the construction tech flywheel\ \ In May we formally [launched Casualty Pro](https://withshepherd.com/blog/shepherd-announces-casualty-pro-procore) \'96 an integrated insurance offering for construction tech users. The idea is simple: include your construction tech usage in a submission and we\'92ll parse the data to apply credits or improve terms on our proposal. Shepherd is creating the incentive for contractors to continue investing in tools that proactively reduce claims and losses. Our first partner was [Procore](https://www.procore.com/), the leading provider of construction management software with over 14,000 active users. In June, we followed up with [OpenSpace](https://www.openspace.ai/os/shepherd-insurance/), the leader in computer vision software for job site capture.\ \ The response to this program has been met with a lot of excitement across brokers, contractors, and construction technologists. The creation of this program feels long awaited for the early adopters of technology in this industry, with many contractors feeling like they are finally being recognized for the investment, adoption, and improvements that technology has made on their day-to-day risk mitigation efforts across projects. We want to accelerate the adoption and usage of tools like Procore and OpenSpace, because we think they make a significant impact on loss results. But for the Shepherd flywheel to work, contractors need to receive direct financial benefits in order to further their investments in tech.\ \ While Casualty Pro is exciting for many, it\'92s also quite new and needs a lot of explaining. Common questions we\'92ve fielded include: is this really a win-win? Can my client be negatively impacted by sharing their technology usage? How big are the benefits and will they move the needle on pricing? The reality is that many brokers are naive when it comes to their contractor\'92s usage of technology not because they don\'92t care, but rather because it\'92s never been a question that insurers have asked before. As a result, we\'92re spending a lot of our time in these early months educating and connecting the dots for our partners, without being perceived as adding friction to the normal insurance procurement process.\ \ Of course, we knew that the introduction of construction technology data into submissions would be novel. We bound our first Casualty Pro client in June, where the contractor\'92s usage of Procore significantly impacted our underwriting and allowed us to aggressively win the client\'92s business. We need to stack these proof points together, create case studies, and continue to evangelize the impact of Casualty Pro. Once brokers and clients catch on, we\'92ll start seeing the returns on this program in a bigger way.\ \ #### Foundation to build upon\ \ At Shepherd we are optimists by nature, held together by a collective belief that there is a better way to insure contractors through shared incentives and alignment. In just a few short months, we have learned that we will need to be willing to iterate quickly on goals, double down on what\'92s working, and continue to push the frontiers of innovative products. These are the early days, but we\'92re incredibly excited about what we\'92ve accomplished so far.\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Company Announcements\ \ ,\ \ Expanding Casualty Pro with Autodesk\ \ Today we're announcing Shepherd's strategic relationship with Autodesk\ \ [READ](https://www.shepherdinsurance.com/blog/expanding-casualty-pro-with-autodesk) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/first-100-days#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Welcoming Raken to Shepherd Savings\ \ Today, we\'92re adding Raken as our latest Shepherd Savings partner\ \ [READ](https://www.shepherdinsurance.com/blog/welcoming-raken-to-shepherd-savings) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/first-100-days#) READ\ \ READ\ \ Insurance\ \ ,\ \ Underwriting with superpowers: parsing claims data with OCR\ \ Using technology to give underwriters a superpower\ \ [READ](https://www.shepherdinsurance.com/blog/underwriting-with-superpowers-parsing-claims-data-with-ocr) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/first-100-days#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Page Not Found\ # Page Not Found\ \ The page you are looking for doesn't exist or has been moved\ \ [Homepage](https://www.shepherdinsurance.com/) Homepage\ \ Homepage\ \ ## 2022 Year Overview\ [Skip to main content](https://www.shepherdinsurance.com/blog/2022-shepherd-year-in-review#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Company Announcements\ \ ,\ \ # 2022 Shepherd Year in Review\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69683d7c2937bd7242aa6958_yir.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ December 19, 2022\ \ #### Off to the races\ \ What an amazing ride it\'92s been here in 2022. We\'92ll always remember this year as the beginning of Shepherd, moving from idea to launch, but more importantly as the first critical step in changing the way contractors think about their insurers.\ \ Looking back, it\'92s easy to see a lot has changed. In the first months of 2022 we were still adding key members of our founding team, building version 1.0 of Shepherd\'92s policy admin platform, and finalizing the capacity relationships to support our Excess Casualty program. By the end of the year we\'92ve emerged as one of the most active Excess markets:\ \ - 16 retail brokerage partners\ - 300+ submissions; +23% growth quarter-over-quarter\ - Bound accounts ranging from $40k to $1M in GWP\ - Exposure in 35 states across the U.S.\ \ #### A growth plan built to last\ \ We remain laser focused on the long term path of sustainability and profitability in favor of shortcuts to drive growth. There is a long history of MGA\'92s who enter the construction industry with intent to write high premiums in the most volatile areas. They don\'92t last. We\'92ve challenged ourselves to find different ways to differentiate and provide value, while competing for the best contractors and the most favorable projects.\ \ The first area we differentiate is our speed. When we launched Shepherd we promised to respond to every submission with an indication in 24 hours or less. Thanks to the efficiencies provided by our engineering team, not only have we far exceeded this goal, but our average response time continues to decrease month over month. The feedback from our broker partners has been nothing short of phenomenal in this regard. Responsiveness and speed yields more opportunities and often multiple looks at the same account before binding.\ \ \uc0\u8205 \ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696916a6890b2220c4ab4b21_1675816805-cleanshot_2022-12-17_at_15-09-29_2x.avif)\ \ \\*Average time to indication (TTI) by month\\*\ \ In May we \\[launched Casualty Pro\\](https://withshepherd.com/blog/shepherd-announces-casualty-pro-procore) - a first of its kind insurance technology-integrated offering for middle market construction. The concept is to reward contractors who have already made critical investments in construction tech products that make them safer and help them deliver high quality products. Since launching this program, over 40% of our submissions come from contractors who leverage one of our Casualty Pro partners (a remarkable number when you consider just how enormous the construction industry is) and this has led to thousands of dollars in underwriting credits or improved coverage terms. In 2023, we plan to take Casualty Pro to the next step by creating incentive plans that tie construction tech usage into our renewal terms.\ \ #### We\'92re building a next gen tech platform for construction underwriting\ \ Today, Shepherd builds incredible internal tools that are rarely seen by our partners or customers, despite having a massive impact on customer experience. We\'92ve created, from scratch, a policy admin platform that handles everything from submission intake through pricing and document generation.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696916c2b47e894cc64e10f0_1675816804-cleanshot_2022-12-17_at_09-34-42.gif)\ \ To eliminate any friction in working with us, we receive submissions \'93as is\'94 (often via PDF and excel spreadsheets), and in 2022 we used our platform to reduce manual data entry by 40% per submission, with an ultimate goal of removing manual entry altogether. We automate many parts of the compliance process such as licensing verification, OFAC clearance, and account reserving.\ \ Our long term technology advantage comes from the simple fact that everything occurs in one place - the same platform that we use to develop a personalized loss pick based on an insured\'92s claims history is also where we can create an invoice and track payments. This is fundamentally different from most insurance providers who often stitch together several unique systems in order to underwrite a single account. By aggregating all of these functions into one platform, we\'92re able to visualize and study our dataset on a real time basis. Much of the data learnings from adding the first 300 submissions to our product have shaped strategy for the rest of the company in areas like customer success or distribution.\ \ In 2023 we\'92ll be putting our platform to the test, using what\'92s already been built as the foundation for expansion into additional product lines. The success and learnings from our entry into primary casualty lines becomes the template for us to efficiently build out our industry practice offering year over year. We\'92ll also be introducing our first customer facing tools - something we\'92re particularly excited about going forward!\ \ #### Expanding our coverage offerings in 2023\ \ Since we conceptualized Shepherd the goal has always been to be a primary lines insurer. We started with Excess Liability for two reasons: 1) speed to market - the ability to launch quickly on a countrywise basis, and 2) the overwhelming market demand, especially for contractors needing capacity within the first $25M of casualty risk. I think we can say definitely this was the right decision. And while this strategy has worked extremely well for us, we know that the larger industry impact that we seek comes from being a Primary lines insurer.\ \ In 2023 we\'92ll be launching with a 3-line primary solution, providing CGL, Commercial Auto, and Workers\'92 Compensation coverage for the same middle market contractors and projects that we already engage with today. Much of the setup work to support this expansion took place over the second half of 2022, both from a product and underwriting perspective. We\'92re building upon the foundation of what already exists from a technical standpoint, avoiding rework and creating a consistent experience for both our own underwriting team as well as our customers. We\'92ll still be industry best in terms of speed, and we\'92ll extend our data advantage further.\ \ Much of the noise coming from Shepherd in 2023 will be the countrywide rollout of these new products, paired alongside our existing Excess program \'96 positioning us to make a leap forward in terms of industry impact and innovation.\ \ #### We\'92re thankful for the companies and individuals who helped us get here but even more excited for what\'92s coming next\ \ As 2022 comes to a close, we\'92re filled with gratitude for so many things. We\'92re particularly grateful for our brokerage partners \'96 without their support and willingness to bring in Shepherd as a new market to their clients we would be nothing. We also want to recognize the unique commitment of our technology relationships: Procore, Autodesk, and OpenSpace who have each built incredible products that make our customers safer, more productive, and more efficient. With their support, we\'92ve been able to improve on the way contractors are traditionally underwritten in this industry.\ \ Looking ahead, we know we\'92ve only begun to chip away at the iceberg of potential to innovate in this market. We can\'92t wait to tell the world more specifics about our plans and products for next year. Stay tuned for big updates as we begin to go live on a state by state basis with primary lines in 2023.\ \ Happy holidays from team Shepherd!\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Company Announcements\ \ ,\ \ Announcing OpenSpace and Shepherd Savings\ \ Today, we\'92re expanding Shepherd Savings to cover reality capture with OpenSpace\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-openspace-and-shepherd-savings) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/2022-shepherd-year-in-review#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Announcing Shepherd's $13.5M Series A\ \ Today we\'92re thrilled to announce Shepherd has raised a Series A financing, led by Costanoa Ventures\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-shepherds-13-5m-series-a) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/2022-shepherd-year-in-review#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ 2022 Shepherd Year in Review\ \ A quick recap of Shepherd's first year since going live\ \ [READ](https://www.shepherdinsurance.com/blog/2022-shepherd-year-in-review) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/2022-shepherd-year-in-review#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Casualty Pro Expansion\ [Skip to main content](https://www.shepherdinsurance.com/blog/expanding-casualty-pro-with-autodesk#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Company Announcements\ \ ,\ \ # Expanding Casualty Pro with Autodesk\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6968353eed9c86fc81931672_adsk%201.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ August 25, 2022\ \ #### Welcoming Autodesk Build users to Casualty Pro\ \ Today we\'92re announcing the expansion of our Autodesk collaboration with the inclusion of Autodesk Build into Shepherd\'92s Casualty Pro offering. We are proud to be aligning with one of the top technology providers in the construction industry and even more thrilled to help their customers save on insurance costs. On a personal level, it\'92s exciting to be working again with old friends.\ \ #### The next generation of construction technology from design to operations\ \ Before founding Shepherd, I spent nearly five years building my first construction tech startup, [TradeTapp](https://www.buildingconnected.com/tradetapp/)), which we sold to BuildingConnected in 2018. When I joined Autodesk via the acquisition of BuildingConnected in 2019, I took on the challenge of leading risk strategy for the newly formed team behind Autodesk Construction Cloud (which also included recent acquisitions PlanGrid and Assemble). The vision for Autodesk construction has always been clear \'96 a single enterprise solution for the entire construction lifecycle, from design through to operations. We believed that the realization of this vision would not only impact construction efficiency, but also, importantly, the risk profile of project delivery. The initial iteration of Autodesk Construction Cloud created critical connections between the independent tools Autodesk developed both organically, such as BIM 360, and through the acquisitions of BuildingConnected, PlanGrid and Assemble. The next iteration built connectivity and flexibility directly into the platform, and included three new unified products \'96 the cornerstone of which is called Autodesk Build.\ \ [Released in November, 2020](https://construction.autodesk.com/workflows/construction-software-integrations/shepherd/) Autodesk Build is a comprehensive field and project management solution for construction teams. With Autodesk Build, general contractors and specialty trade partners are able to streamline workflows across project management, including QA/QC tracking, safety incident management, and project cost. In the last 2 years, Autodesk has continued to expand upon their suite of construction products, adding acquisitions of Pype (2020) and ProEst (2022).\ \ [https://autodesk-construction.wistia.com/medias/av6ew3hbvr?wvideo=av6ew3hbvr](https://autodesk-construction.wistia.com/medias/av6ew3hbvr?wvideo=av6ew3hbvr)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fa3d3350d5ae4fa7d505e_6a255b463ac2dc01f24c9d2b2e6905c58a80b5cc.jpg)\ \ #### Underwriting with Autodesk Build data\ \ With this new Shepherd collaboration, we\'92re able to build upon the learnings of our existing Casualty Pro relationships, and further double down on our thesis that project management platforms are the foundation of a strong risk management approach. Our early data studies have revealed positive correlations between contractors who adopt these tools, and improved outcomes on their insurance programs.\ \ In addition we\'92re also able to support a fast growing sector of contractors who are either already using Autodesk Build or are migrating from legacy PlanGrid accounts. More than 2.5 million construction projects have used Autodesk Construction Cloud products, including Autodesk Build and PlanGrid. Given the immense scale and investment of Autodesk Construction Cloud, Autodesk Build more than meets the key requirements of the framework for Casualty Pro:\ \ - Broad industry adoption: since launching a year and a half ago, Autodesk Build alone has been used on more than 100,000 projects, [a 1,200% year over year increase.](https://constructionblog.autodesk.com/leading-construction-teams-increasingly-adopting-autodesk-build/)\ - Readily available APIs\ - Long-term alignment with the Autodesk Construction Cloud vision\ \ Looking ahead, we plan to explore even broader support of Autodesk\'92s construction solutions, with particular interest in preconstruction. The genesis of so many project risks originates during the critical planning phase of a building, and Autodesk brings a unique value proposition to construction firms through industry-leading solutions that connect design with preconstruction through to site construction and operations.\ \ #### Impact on Autodesk Build customers\ \ At Shepherd, we believe in creating a new type of alignment between insurer and client. It\'92s only been a few months, but [customers are already leveraging Casualty Pro](https://withshepherd.com/case-studies/83m-apartment-complex-in-austin-utilizing-casualty-pro) for underwriting credits and improved terms on their policies. The data included as part of the submission process allows contractors to tell a richer story about their operational controls, and gives the quantifiable rationale to lean in on the best performers.\ \ Autodesk Build customers deserve to be rewarded for their investment in technology and their efforts to digitize many critical workflows that impact loss results. Contractors who are actively using Autodesk Build will be able to qualify for underwriting credits and improved coverage from Casualty Pro during their next renewal cycle.\ \ \\> \'93Current industry dynamics ranging from labor shortages to rising material costs are making risk mitigation absolutely critical for construction companies regardless of project size. Using Autodesk Construction Cloud across the preconstruction and construction phase can help contractors accelerate efforts to derisk a project and preserve profit margins, and empowers teams to successfully deliver on quality, safety, cost and schedule. At the same time, we are very excited to align with Shepherd and reward our customers who are proactively taking steps to reduce risk while driving their businesses forward.\'94 \\_\\_- Sidharth Haksar, Autodesk\'92s Head of Construction Strategy & Industry Partnerships\\_\\_\ \ #### Find out if you qualify for Casualty Pro with Autodesk Build\ \ For the initial phase of our collaboration with Autodesk, we\'92re targeting clients that actively use the Autodesk Build platform. The first step is to find out if you qualify by completing the [short form here.](https://www.shepherdinsurance.com/contact)\ \ When contractors purchase insurance from Shepherd (via their broker), we\'92ll provide the authorization to include Autodesk Build data as part of the submission package. Once the client has approved, we\'92ll receive the data directly from Autodesk and determine if the contractor is qualified for the Casualty Pro program.\ \ Our mission is to make construction safe and sustainable through innovative insurance products. Our relationship with Autodesk\'92s construction business is a critical step in pursuit of that goal, and we\'92re so excited to be working with their team!\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Company Announcements\ \ ,\ \ Welcoming Shepherd\'92s 2026 Partner Advisors\ \ Announcing our newest members of our Partner Advisory Board\ \ [READ](https://www.shepherdinsurance.com/blog/welcoming-shepherd-s-2026-partner-advisors) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/expanding-casualty-pro-with-autodesk#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ 2022 Shepherd Year in Review\ \ A quick recap of Shepherd's first year since going live\ \ [READ](https://www.shepherdinsurance.com/blog/2022-shepherd-year-in-review) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/expanding-casualty-pro-with-autodesk#) READ\ \ READ\ \ No items found.\ \ Design Engineering at Shepherd\ \ Where product thinking, design craft, and code execution meet.\ \ [READ](https://www.shepherdinsurance.com/blog/design-engineering-at-shepherd) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/expanding-casualty-pro-with-autodesk#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Partnership with Samsara\ [Skip to main content](https://www.shepherdinsurance.com/blog/announcing-our-partnership-with-samsara#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Company Announcements\ \ ,\ \ # Announcing Our Partnership with Samsara\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696826a58b12dcdd3b94b7ae_samsara-ann.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6967f936114b916c488c9436_dsc0483-2.avif)\ \ Mo El Mahallawy\ \ Co-Founder & CTO\ \ August 30, 2023\ \ We\'92re thrilled to announce [Samsara](https://www.samsara.com/), the pioneer of the Connected Operations\'99 Cloud as our latest addition to [Shepherd\'92s Casualty Pro](https://www.shepherdinsurance.com/savings) program. Starting today, existing Samsara customers can immediately take advantage of their telematics usage through Shepherd\'92s technology credit program.\ \ #### Recap on Casualty Pro\ \ Launched in 2022, [Casualty Pro](https://www.shepherdinsurance.com/savings) was created to reward contractors who actively adopt technology to make their businesses and job sites safer by offering them \\*\\*better terms and/or lower insurance premiums\\*\\*. Alongside existing partners \'96 [Procore](https://www.procore.com/), [OpenSpace](https://www.openspace.ai/), and [Autodesk](https://construction.autodesk.com/) \'96 [Samsara](https://www.samsara.com/) is the first telematics provider to join Casualty Pro, rewarding contractors for their use of software to improve driver safety and reduce auto-based accidents. Over 12% of all contractor submissions received by Shepherd use Samsara today and are eligible to take advantage of Casualty Pro credits.\ \ #### The importance of telematics in construction\ \ For over ten years, the commercial auto insurance sector hasn't seen a single profitable underwriting result. Between 2011 and 2021, the industry's \\*\\*\\_best\\_\\*\\* combined ratio was 100.2%, which occurred in 2021 during the COVID pandemic. The primary reason for these unsatisfactory results has been rising loss costs, especially significant increases in loss severity. In 2022, as drivers returned to the road at pre-pandemic levels, the severity of claims pushed the combined ratios above 100% once again.\ \ The construction sector is deeply dependent on vehicles, and commercial contractors often buy auto liability insurance on both a primary and excess basis. Based on our data at Shepherd, a typical mid-sized commercial policyholder possesses over 200 vehicles with almost twice the number of drivers. The auto risk for contractors can differ in terms of fleet size and the type of vehicles (heavy vehicles versus private cars). However, it's improbable for a fleet of this magnitude to completely evade auto claims. Statistically, these companies are likely to experience multiple claims annually.\ \ There's an urgent need for innovative strategies in the commercial auto insurance domain to address current challenges. As the sector aims to return to profitability, there's a keen interest in understanding the factors affecting loss performance. Emphasizing vehicle and truck safety, along with measures to prevent accidents, is vital since they directly influence loss results. In this scenario, fleet telematics offers significant potential for marked enhancements.\ \ Earlier this year, our head actuary, Sasha Wiegand, FCAS, MAAA, wrote an [in-depth whitepaper](https://withshepherd.com/telematics-whitepaper) on the impacts of telematics in construction.\ \ #### Why We're Excited About This Partnership\ \ It\'92s no surprise that Samsara is the current market leader when it comes to telematics and connected operations. With regard to construction, Samsara:\ \ \\- Provides visibility into fleet location and status in real-time to optimize operations, reduce costs, and improve efficiency. Key features include utilization reporting, fuel management, maintenance scheduling, and asset tracking.\ \ \\- Easy-to-install vehicle gateways and asset gateways allow quick deployment across mixed fleets of vehicles and equipment. Hardware includes GPS tracking, wifi hotspots, and integrations with OEM data\ \ \\- Safety features help protect workers and reduce liability, including safety reporting, video footage retrieval, worker proximity alerts, and real-time hazard alerts.\ \ \\- Fast and easy deployment coupled with 24/7 customer support, automatic upgrades, and an operations cloud to unify data\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d617f59fd7c1382f97530_1693282570-samsara-harsh-event.avif)\ \ Last year alone, Samsara\'92s products have:\ \ - Prevented 120,000 crashes, protecting customers\'92 frontline workers and communities\\\ - Digitized 110 million workflows, saving employees countless hours that are better spent on training, upskilling, and other tasks\ - Reduced 130 million idling hours, saving millions of dollars and helping reduce emissions for our planet (for a customer cohort).\ \ At Shepherd, we\'92re particularly excited about this partner given the deep alignment between our teams. We share a collective vision for improved safety and sustainability across commercial markets like construction. Samsara has continued to find ways to work with insurers by incentivizing customers to take on telematics as a loss mitigation strategy, and we\'92ll enhance that program through Casualty Pro and Shepherd Rewards.\ \ #### Shepherd Rewards and Samsara\ \ For customers not yet using Samsara but considering telematics as a solution for their auto fleet management, we are also happy to announce that Samsara is also joining our Rewards program to provide preferred pricing.\ \ Through this program, prospective customers can take advantage of discounts of 15%+ on Samsara software and equipment purchases.\ \ To learn more and to take advantage of Samsara\'92s preferred pricing through Shepherd Rewards, [please visit this link.](https://www.partners-samsara.com/s/customer-deal-registration?referringPartnerEmail=mo%40withshepherd.com)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d61af59b5fad999870607_1693282776-samsara-platform.avif)\ \ #### Activating Casualty Pro for Samsara customers\ \ Samsara customers should expect to be notified of this program when engaging with Shepherd. We\'92ll work with you and your broker to apply credits during the underwriting process. The underwriting process is individualized to each client, and the more broadly tools like Samsara have been adopted, the greater the impact on a Shepherd proposal.\ \ For brokers, we\'92ve streamlined the process of identifying Samsara customers when a submission is received by Shepherd. We will inform you whether your client is a Samsara customer and the steps needed to apply the underwriting credits.\ \ If you are interested in learning more, or seeing if you qualify for Casualty Pro, please contact us at < [submissions@withshepherd.com](https://submissions@withshepherd.com/) >.\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Company Announcements\ \ ,\ \ Welcoming Shepherd\'92s 2026 Partner Advisors\ \ Announcing our newest members of our Partner Advisory Board\ \ [READ](https://www.shepherdinsurance.com/blog/welcoming-shepherd-s-2026-partner-advisors) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-our-partnership-with-samsara#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Shepherd Savings: Preferred Insurance for the Best Builders\ \ How Shepherd's in-depth analysis of Procore data enables upfront discounts and ushers in the next generation of risk engineering.\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-savings-preferred-insurance-for-the-best-builders) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-our-partnership-with-samsara#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Building Shepherd's Future Together: Introducing Our Partner Advisory Board\ \ Announcing the formation of Shepherd's first-ever Partner Advisory Board.\ \ [READ](https://www.shepherdinsurance.com/blog/building-shepherds-future-together-introducing-our-partner-advisory-board) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-our-partnership-with-samsara#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Database Migration Success\ [Skip to main content](https://www.shepherdinsurance.com/blog/the-great-database-migration#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Engineering & Product\ \ ,\ \ # The Great Database Migration\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966d3e01f73be8bc8c9ed0b_screenshot-2024-06-27-at-11-05-11-am.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fcaf802b58a7ebeedccc5_t014pd03t9t-u061y0d7dqs-68605601a84d-512.png)\ \ Angelina Quach\ \ Software Engineer\ \ June 27, 2024\ \ At the end of Q2 2024, we migrated Shepherd\'92s pricing engine database with **zero** downtime. We moved from SQLite to Postgres, and streamlined the ETL process into a one-click solution.\ \ Shepherd has underwritten and priced thousands of complex risks since our inception, spanning from Primary Casualty to Excess Casualty products. Much of the pricing magic comes from under the hood, where our actuaries and engineers collaborate to codify complex actuarial models, factors1, and Shepherd\'92s \\_secret sauce\\_ into our in-house pricing engine. This engine, which we\'92ve lovingly dubbed \'93Alchemist\'94, received a much needed makeover this quarter.\ \ #### History\ \ Since [Shepherd](https://shepherdinsurance.com/) launched in 2021, Alchemist has lived through two transformations. The first version converted an Excel file into generated JSON with correct typing and collocated data, leveraging auto-generated functions to search through the JSON for the relevant factors. This method proved successful for our first few models and quickly got our pricing needs from zero to one, but ran into performance issues once our factors data started growing; new product lines required new factors, and we needed to strictly version each model with its data. These performance issues included lookup performance, the JSON memory footprint, and the size of the generated types slowing down the Typescript compiler. To address these performance issues and maintain the collocated data, we migrated the JSON and codegen to use a SQLite file instead.\ \ The second version of the Excel-based code generation wiped and recreated a SQLite database on every run. This file was stored in our Github repo with \\[Git LFS\\](https://git-lfs.com/) so it could be atomically versioned, and was deployed in our CI/CD pipeline alongside our application code.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d5764b7a843884e363b1c_1719474735-screenshot-2024-06-20-at-9-35-24-am.png)\ \ \\_Why Google Sheets? Google Sheets unlocks the ability for anyone in our company to easily visualize, manipulate, and collaborate on Shepherd\'92s ratings data without any engineering lift. It also reduces onboarding friction as our team continues to scale, since most users are trained on Excel.\\_\ \ [SQLite](https://sqlite.org/) is a tried-and-true database, boasting to be the most used database engine in the world. It is incredibly lightweight (<1 MB), open-source (free!), and reliable. Since it requires no additional infrastructure or maintenance, it unlocks bandwidth for engineering to focus on other topline goals. It also serves queries incredibly fast, being a self-contained, embedded database stored on a single binary file. 79.15% of our pricing operations averaged 1 second or less response time. To benchmark, [Sentry](https://blog.sentry.io/whats-the-difference-between-api-latency-and-api-response%20time/#:~:text=The%20latency%20might%20be%20500ms,seconds%20the%20delay%20is%20noticeable.) states that high-performing APIs are considered to have between 0.1 and 1 second average response time. While we have some gnarly complicated deals, underwriters expect real-time pricing feedback to help them build intuition around our models, so our users were quite delighted with this performance!\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d5783b1febecb6d2f51d6_1719474803-screenshot-2024-06-18-at-6-08-34-pm-2.png)\ \ \\*Pricing API latency distribution over a 74 day window, before the great migration on June 5th. 79.15% of pricing operations averaged 1 second or less, 90.2% averaged 2 seconds or less.\\*\ \ #### The Impetus for Change\ \ While SQLite served our team dutifully through a year of astonishing growth and empowered us to build some amazing [products](https://shepherdinsurance.com/solutions/ai-compliance) in that time, it became increasingly clear that the scale of the business would surpass the original benefits of our SQLite solution; our gross written premium (GWP) has doubled year-over-year, and we have an ambitious plan to introduce two new insurance products in 2024.\ \ Furthermore, bundling an 80MB+ SQLite file to our codebase slowed down the entire Github repository and hindered us from considering more robust hosting platforms. Inserting or updating data became a wearisome manual process, and without a GUI to surface the data to stakeholders, pricing data became a black box. It was time to consider a new solution.\ \ #### Key Questions Driving the Migration\ \ To ensure the migration would meet our needs, we framed our goals around these critical questions:\ \ **1\\. Separation of Application and Database** \uc0\u8205 \ \ - How can we eliminate the risk of a single point of failure?\ - How can we enable appropriate horizontal and vertical scaling based on resources?\ \ **2\\. Serverless Database Architecture**\ \ - How can we leverage auto-scaling and smart provisioning?\ - How can we eliminate server management while ensuring managed security, compliance, and automated disaster recovery?\ \ **3\\. SQL Compatibility**\ \ - How can we maintain compatibility with our existing Alchemist engine, which uses Knex as its SQL query builder?\ \ **4\\. Performance**\ \ - How can we ensure there are no performance regressions, and even performance improvements? When we launched Shepherd we promised to respond to every submission with an indication in 24 hours or less, which directly relates to the performance of our platform.\ \ **5\\. Developer Experience**\ \ - How can we improve the developer experience, particularly with respect to data handling and operations?\ \ **6\\. Data Transparency**\ \ - How can we demystify data changes and make them more transparent to stakeholders?\ \ With these goals in mind, we got to work!\ \ #### Steps Step 1: Choosing the Right Database\ \ Our team has always appreciated [Neon](https://neon.tech/) for their innovative adoption of the database branching paradigm. With Neon, you can quickly and cost-effectively branch your data into writeable copies that you can test against in isolation without any impact to main (production) data. These branches can also be used to instantly back up a database, carry out migrations, and execute immediate data recovery.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d590fd1351a361b8d4cdc_1719504264-screenshot-2024-06-27-at-9-03-51-am.png)\ \ This made Neon the obvious choice for our next database solution.\ \ #### Step 2: Code Changes\ \ Migrating from an in-memory database to a serverless architecture required us to convert synchronous functions to be asynchronous. Luckily, one of the best decisions we made early on was to abstract our data mapping and retrieval logic by auto-generating types and functions. We mapped each factor set to a table (we have nearly 400 tables!), and layered on a flexible query pattern. This meant that any code changes only needed to happen at the codegen level, and would be persisted to wherever the function was being called - Voila! \uc0\u10024 \ \ In the snippet below, a developer can choose to pass in any number of query clauses, and even specify whether they want the query to execute independently or as part of a transaction.\ \ \\`\\`\\`ts\ \ // auto-generated code\ \ const getTerritoriesData = async (\{\ \ filter = \{\},\ \ knexTransaction,\ \ \}: \{\ \ filter?: Record \\| Knex.QueryCallback;\ \ knexTransaction?: Knex.Transaction \\| null;\ \ \}) =\\> \{\ \ const result = await (knexTransaction ?? knexInstance)\ \ \'a0 \'a0.select('\\*')\ \ \'a0 \'a0.from('territories')\ \ \'a0 \'a0.where(filter);\ \ return result as unknown as Array;\ \ \};\ \ \\`\\`\\`\ \ #### Step 3: Deployment Changes'\ \ Separating a database from an application also means separating deployment infrastructure. Without reinventing the wheel, we reused the functionality that previously inserted data into our SQLite; we would now write those SQL statements to a SQL file, logically separated by factor set.\ \ \\`\\`\\`sql\ \ DROP TABLE IF EXISTS "territories";\ \ CREATE TABLE "territories" ("zipCode" varchar(255), "state" varchar(255), "territory" varchar(255));\ \ CREATE INDEX "stateZipCodeHelpers" ON "territories" ("state", "zipCode");\ \ CREATE INDEX "territoriesByStateAndZipCode" ON "territories" ("state", "zipCode");\ \ INSERT INTO "territories" ("territory", "state", "zipCode") VALUES ('101', 'AK', '99501');\ \ INSERT INTO "territories" ("territory", "state", "zipCode") VALUES ('101', 'AK', '99502');\ \ INSERT INTO "territories" ("territory", "state", "zipCode") VALUES ('101', 'AK', '99503');\ \ ...\ \ \\`\\`\\`\ \ These SQL files go through a pull request and are committed to GitHub. Surfacing the data, schema, and operations through a PR boosts our confidence in releasing database changes \'97 no more binary file black box! The changes are also atomically versioned by GitHub, so we can easily track the step changes in our database over time.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d5949f76b6e849591a05a_1720081171-screenshot-2024-07-04-at-1-19-06-am.png)\ \ To maintain the spirit of CI/CD, we leverage [Render\'92s](https://render.com/) (our backend service hosting platform) pre-deploy feature and execute all SQL scripts against the corresponding Neon database before the service starts. If the pre-deploy step fails, all downstream operations are skipped. The service continues running its most recent successful release, with zero downtime \'97 an inherent guard rail to ensure that our application is protected from any database failures!\ \ #### Step 4: Developer Experience\ \ The developer\'92s \'a0pain point was manually transforming Actuarial Google Sheets into codified types and data retrieval functions, then ensuring that the data was inserted correctly into SQLite. This process was tedious, error-prone, and took away from the engineer\'92s ability to focus on more meaningful work.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d597afb74284175fff935_1719474955-screenshot-2024-06-19-at-2-54-34-am-1.png)\ \ \'85 so we reduced the process down to a 1- click solution. We built a dashboard in our underwriting platform that actuaries can visit and request factor changes. With a single click, an asynchronous job kicks off, automating the steps of Google Sheet extraction > parsing > codegen > SQL script generation > PR creation. The only engineering involvement now required is a PR review. Once the PR is merged, the data deployment is taken care of by Render. Previously, the average time to complete this workflow was 22 hours and 34 minutes. Now, it takes \\_41 seconds \'97 a 1980x improvement\\_!\ \ We leverage [Inngest](https://www.inngest.com/docs) to integrate reusable, event-driven functions into our system. Using the Inngest SDK, we define these functions within our existing codebase, enabling us to deploy our application anywhere without the need for additional infrastructure. By specifying which events should trigger which functions, Inngest automates the entire process while promising features like automatic retry, concurrency, and extended runtimes.\ \ #### \\\\#\\#\\# Roadblocks\ \ After standing up the Neon cluster, our pricing engine experienced a \\*\\*723.66% increase\\*\\* in latency. Against any standard, this is unacceptable performance. Our team was quite literally, [shooketh](https://www.urbandictionary.com/define.php?term=shooketh).\ \ Many war rooms later, we adopted the following techniques to reduce our latency:\ \ \\#### Ensure database is in same region as application server\ \ When servers are closer together, there is reduced latency because the physical distance the data must travel is shorter. With shorter routes, data packets experience fewer delays and disruptions, enabling higher throughput. Fewer network hops typically result in more stable and reliable connections as well.\ \ #### Caching\ \ Whether it be a caching service or application-level caching, recycling frequently accessed data and functions improves performance. We opted to use a memoization library called [micro-memoize](https://www.npmjs.com/package/micro-memoize) since it consistently boasted the best performance for most use cases. A couple notes to consider:\ \ **cache hydration:** Every service request checks to see if the cache has data. If it does not, then the server must perform a database request and save the response in the cache. This flow can take some time, and will be the case every time the cache is invalidated or the server is restarted (for application-level caches).\ \ \'a0 \'a0\\- \\_We evaluated the first-request latency (~3.15s) and the subsequent request latencies (~1.02s), and decided that a fast-follow solution to hydrate the cache was acceptable to unblock ourselves and harness the overall performance gains.\\_\ \ **cache invalidation:** Cached data can become stale and irrelevant, so balancing the cache data\'92s TTL with delivering accurate responses is critical. Whenever the cache is invalidated, the first request afterwards will suffer a performance hit.\ \ \'a0 \'a0\\- \\_This does not apply to our use case, as Alchemist is effectively a read-only database to store insurance factors. The cache gets invalidated with every deployment; since our pricing database gets deployed as part of our CI/CD pipeline, up-to-date data will always be available in the cache.\\_\ \ **server memory usage**: By leveraging an application-level cache, application server costs and performance can be compromised with increased memory consumption. Be careful to tune your services accordingly.\ \ \'a0 \'a0\\- \\_After some experimentation, we set our cache size to 500 per memoized function. Our services also have auto-scaling configured.\\_\ \ #### Parallelize Functions\ \ If multiple asynchronous functions are executed independently of each other, parallelizing them can significantly improve latency.\ \ \\`\\`\\`ts\ \ // total runtime: 1.354 seconds\ \ const getDataFromTables = async () => \{\ \ const table1Data = await db.table1.getData(\{\}); // 201ms\ \ const table2Data = await db.table2.getData(\{\}); // 323ms\ \ const table3Data = await db.table3.getData(\{\}); // 181ms\ \ const table4Data = await db.table4.getData(\{\}); // 273ms\ \ const table5Data = await db.table5.getData(\{\}); // 376ms\ \ \}\ \ \\`\\`\\`\ \ The code above contains 5 asynchronous functions executing consecutively. As a result, the time it takes for getDataFromTables to complete is over a second! Compared with the code snippet below where each function call executes concurrently, the runtime is only as long as the longest-running function. By parallelizing requests, we see a 72.23% latency reduction.\ \ \\`\\`\\`ts\ \ // total runtime: 376ms\ \ const getDataFromTables = async() => \{\ \ const \{\ \ table1Data,\ \ table2Data,\ \ table3Data,\ \ table4Data,\ \ table5Data\ \ \} = await Promise.all(\\[\\\ \\\ \'a0 \'a0db.table1.getData(\{\}),\\\ \\\ \'a0 \'a0db.table2.getData(\{\}),\\\ \\\ \'a0 \'a0db.table3.getData(\{\}),\\\ \\\ \'a0 \'a0db.table4.getData(\{\}),\\\ \\\ \'a0 \'a0db.table5.getData(\{\}),\\\ \\\ \\]);\ \ \}\ \ \\`\\`\\`\ \ #### Connection Pooling\ \ A connection pool maintains a fixed number of open database connections, which it then uses to distribute and execute client requests. This reduces the resource cost of \'a0acquiring a new connection for every request, increases concurrency, and reduces contention for connections. You can also configure the number of connections to maintain in the pool and how frequently it is refreshed.\ \ According to Neon, connection pooling can provide more than a \\[10x boost\\](https://neon.tech/blog/using-neons-auto-suspend-with-long-running-applications#managing-connections-with-client-side-pooling) in throughput and a similar reduction in application response times for applications.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d59f11d9973b0f8913d30_1719475505-screenshot-2024-06-27-at-1-04-45-am.png)\ \ \\_We used 3 scenarios with a considerable number of pricing needs as part of our performance benchmarks\\_\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d5a0bad6e8be6314de417_1719475453-screenshot-2024-06-24-at-1-18-35-pm.png)\ \ Ultimately, we were able to get 62.63% of our pricing operations to average 1 second or less, and 79.01% to average 2 seconds or less.\ \ #### \\\\#\\#\\# Closing Thoughts\ \ Overall, this migration proved to be a massive success. Shepherd is now better equipped to handle a higher volume of business and priced risks. We no longer need to worry about application/database coupling, and our engineering team\'92s velocity continues to grow.\ \ If these technical challenges excite you as much as they excite us, check out our \\[careers\\]( [https://shepherdinsurance.com/careers](https://shepherdinsurance.com/careers)) page!\ \ #### \\\\#\\#\\# Footnotes\ \ 1 \\_\'93Factors\'94 refer to data we obtain from ISO that are used as scalars in our pricing models\\_\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Engineering & Product\ \ ,\ \ How my first interview shaped my career in CS\ \ This mindset and curiosity to learn was crucial as I grew into management. My team became my customer and my day was filled with questions and problems that I didn\'92t know how to answer.\ \ [READ](https://www.shepherdinsurance.com/blog/how-my-first-interview-shaped-my-career-in-cs) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/the-great-database-migration#) READ\ \ READ\ \ Insurance\ \ ,\ \ My love letter to the Nerds\ \ Surprisingly, the wildest thing about my journey with Shepherd has been obsessing over insurance with none other than my engineering colleagues.\ \ [READ](https://www.shepherdinsurance.com/blog/my-love-letter-to-the-nerds) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/the-great-database-migration#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Shepherd Expands Construction Practice Offering with New Builder\'92s Risk Program\ \ Today, we\'92re thrilled to announce the launch of Shepherd\'92s Builder\'92s Risk program\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-expands-construction-practice-offering-with-new-builders-risk-program) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/the-great-database-migration#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Captive Program Placements\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/lead-placements-for-captive#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # Captive Program Lead Placements\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655e96f4cc35c13d1746e5_dakota-roos-dsrhwpe6v9c-unsplash.webp)\ \ Testimonial\ \ I\'92ve worked with Chris Bolick and Shepherd on a myriad of different accounts and I\'92m happy to report it has been a pleasing and refreshing experience so far. Shepherd's ability to provide a tailored solution with quality terms and competitive pricing, all while turning around a quote at the snap of a finger, truly makes them a broker's best friend. Having an underwriting background myself, I understand how time consuming the vetting and referral process can be, which makes me appreciate their reactiveness that much more. On top of this, their tech offerings/deliverables have been attractive to our clients. I\'92m excited to see what the future holds for Shepherd.\ \ \uc0\u8205 \ \ ![](https://www.shepherdinsurance.com/case-studies/lead-placements-for-captive)\ \ Captive Program Lead Placements\ \ ### Insured Profile\ \ - $226M infrastructure construction company in Missouri\ - $34M roofing contractor in New York\ - $50M earthwork and excavating contractor in Virginia\ - $158M paving and site development contractor in Maryland\ - $38M powerline installation contractor in Colorado\ \ ### Placement\ \ - Contractor practice program\ - Lead umbrella placements\ \ ### Working with Shepherd\ \ This captive program was presented to us by our broker partner. With immediate interest in the opportunity, we set dedicated time with the broker team to learn about the program and needs. In order to best understand our appetite, they sent all the submissions our way. Despite the high volume, we provided next day indications on all of them and targeted the accounts where we could provide competitive lead options.\ \ ### Why We Won\ \ We are so excited about this win and the partnership we built with the broker team along the way! Our collaborative approach to these deals played a pivotal role in securing the placements, enabling us to be strategic in our underwriting process. By gaining a comprehensive understanding of the program structures as a whole, as well as each insured individually, we were able to quickly identify the accounts where we could offer high value through competitive pricing and terms and formalize quotes quickly and efficiently for the broker team.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966b5fac7357f3c4bb836c2_ryunosuke-kikuno-d3vp0m7ot6c-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/120m-office-renovation-project-in-massachusetts)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$120M Office Renovation Project in Massachusetts](https://www.shepherdinsurance.com/case-studies/120m-office-renovation-project-in-massachusetts)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/120m-office-renovation-project-in-massachusetts) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd59398f7c7d0c58bbc3b_6966bad97ea4b4edb59e896d_photo-1562184951-0bbf1c3c08d0.avif)](https://www.shepherdinsurance.com/case-studies/593m-general-contractor-in-virginia)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$593M General Contractor in Virginia](https://www.shepherdinsurance.com/case-studies/593m-general-contractor-in-virginia)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/593m-general-contractor-in-virginia) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd590b5bf74b23a2edd6c_6966c2dfd33c9e38eacb61d8_photo-1533163238111-4a7ced54f2e4.avif)](https://www.shepherdinsurance.com/case-studies/548m-wastewater-treatment-plant-improvement-project-in-new-jersey)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$548M Wastewater Treatment Plant Improvement Project in New Jersey](https://www.shepherdinsurance.com/case-studies/548m-wastewater-treatment-plant-improvement-project-in-new-jersey)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/548m-wastewater-treatment-plant-improvement-project-in-new-jersey) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Partnership with OpenSpace\ [Skip to main content](https://www.shepherdinsurance.com/blog/announcing-our-partnership-with-openspace#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Company Announcements\ \ ,\ \ # Announcing our partnership with OpenSpace\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69682d901299ec3544959bae_shephere-openspace-01.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ June 21, 2022\ \ Today we\'92re announcing the latest addition to Casualty Pro, a Shepherd insurance program that introduces data from construction technology partners into our underwriting process. We're partnering with OpenSpace, the market leader for computer vision and jobsite image capture. We wanted to highlight a few of the reasons we\'92re so excited about this new partnership and how it will work for our customers.\ \ #### Scalable risk services\ \ From the earliest days of founding Shepherd the name OpenSpace has been repeatedly brought up to me in conversation. Friends, investors, and former colleagues would all say things like, \'93have you talked to OpenSpace yet? This is the next BIG thing in construction tech, and they\'92re growing like crazy!\'94. Being honest, I had heard of OpenSpace, but knew very little about their product, team, or mission. What I did know was that the category of jobsite capture would be one of the most important for Shepherd when we formulated \'93tech usage\'94 as a new category of construction underwriting.\ \ Jobsite capture is nothing new. One of the first responsibilities I ever had as a junior project engineer for a large GC was to take daily photos of construction progress. I remember the painstaking process of uploading, organizing, and tagging individual images in our shared company drive. If a photo captured a mistake in installation, general issue, or unsafe condition I would need to create a separate report with the image copy/pasted into my document and share broadly with the team. The work was slow, manual, and time consuming. By the time my correction reached the field, it was often several days from the original capture.\ \ Enter OpenSpace. Founded in 2017, the startup has re-imagined jobsite capture by eliminating almost all of the tedious work associated with construction progress tracking. The product is inherently simple: workers walk the jobsite wearing a hardhat with a camera pre-attached. OpenSpace\'92s software automatically organizes and maps the images on their cloud-based platform, creating a visual record of construction progress that can be referred to over time. The company uses artificial intelligence to automate things like progress tracking (as-built installation), and is now applying that same technology to safety and risk management. With OpenSpace, quality and safety managers can reach their entire portfolio of projects online, without needing to be physically onsite at each.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fa1280ee72d97d7137397_Hardhat%20with%20Camera%2001.jpg)\ \ hardhat with camera\ \ #### Underwriting with OpenSpace data\ \ OpenSpace's growth over the last few years is a testament to how much customers love using their tool. Thousands of customers use the platform for regular jobsite capture and issue management. In the last 90 days alone more than 55,000 Captures have been recorded on over 8,500 sites in the US.\ \ We believe that the OpenSpace platform has the potential to impact a variety of 1st and 3rd party risks on projects, and is applicable during the ongoing operational phase as well as post-operations after the project has been completed.\ \ OpenSpace\'92s task management function allows contractors to review a project walk virtually, and tag a variety of \'93issues\'94 ranging from corrections (installation not in compliance with spec) to unsafe conditions (such as missing toeboards or guardrails). Project teams are able to track outstanding tasks in the platform and close issues as they are completed. Functionally, OpenSpace acts as a digital risk services layer across any contractor\'92s portfolio \'96 something we were immediately drawn to from the underwriting perspective.\ \ In addition to the daily project management function of OpenSpace, we view the potential impact on the claims process as equally compelling. OpenSpace provides a digital record of construction from the earliest days of superstructure to the final punch list. In a claims scenario, this can be incredibly valuable when trying to retroactively determine cause, and producing materials during discovery.\ \ #### Impact on OpenSpace customers\ \ Qualified contractors who use the OpenSpace platform can immediately start leveraging Casualty Pro for improving insurance proposals from Shepherd. Benefits of Casualty Pro include direct underwriting credits (reducing total premium) as well as improved coverage terms. In order to qualify for this treatment, we study metrics across a variety of categories including capture rates, issue-logging rates, and breadth of usage across the project portfolio. If a single project is being underwritten (such as a CCIP or OCIP program), we\'92ll focus on the proposed usage of OpenSpace for that prospective jobsite.\ \ #### The future of risk engineering\ \ This is a partnership that aligns with Shepherd both short and long term. Our first product, Excess Liability, solves a critical need in today\'92s construction insurance market. We believe that OpenSpace has the potential to directly mitigate the types of \'93severity\'94 losses that impact Excess providers.\ \ As Shepherd expands into Primary casualty lines, our partnership with OpenSpace is primed to expand beyond underwriting and into active risk services. The future of enterprise risk management for contractors will require efficient, virtual, and real-time access to projects regardless of their location.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fa19abac88ab0f3b0b859_Openspace%20Splitscreen%202022.jpg)\ \ splitscreen openspace\ \ #### Find out if you qualify for Casualty Pro with OpenSpace\ \ For the first phase of our partnership together, we\'92re targeting clients that actively use the OpenSpace platform today. The first step is to find out if you qualify by completing the extremely [short form here.](https://www.shepherdinsurance.com/contact)\ \ Our mission is to make construction safe and sustainable through innovative insurance products. Our partnership with OpenSpace is a critical step in pursuit of that goal, and we\'92re so excited to be working with their team!\ \ Read more from Shepherd\ \ Insurance\ \ ,\ \ How Shepherd Accelerated Underwriting with a Smarter Form Management System\ \ [READ](https://www.shepherdinsurance.com/blog/how-shepherd-accelerated-underwriting-with-a-smarter-form-management-system) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-our-partnership-with-openspace#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Don\'92t Fight Excel (You Won\'92t Win)\ \ Notes on building software for spreadsheet-dominated domains\ \ [READ](https://www.shepherdinsurance.com/blog/dont-fight-excel-you-wont-win) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-our-partnership-with-openspace#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Shepherd's 2023 Year in Review\ \ [READ](https://www.shepherdinsurance.com/blog/shepherds-2023-year-in-review) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-our-partnership-with-openspace#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## California General Contractor\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/175m-general-contractor-in-california#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $175M General Contractor in California\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd590f0d1a9a750b36cc8_6966a3ef989d1f908652d44e_photo-1652303518314-e1196ef221f6.avif)\ \ Testimonial\ \ Working with the Shepherd team on our insured\'92s excess liability renewal has been an absolute pleasure. The level of professionalism, collaboration and dedication displayed by each team member to understand our insureds business needs and risk is truly commendable. The team\'92s strong communication skills and mutual support have consistently fostered a sense of unity and allowed us to achieve our goals efficiently. It has been an enriching experience collaborating with such a talented and motivated group.\ \ \uc0\u8205 \ \ ![](https://www.shepherdinsurance.com/case-studies/175m-general-contractor-in-california)\ \ $175M General Contractor in California\ \ ### Insured Profile\ \ - General contractor focused on heavy highway and civil projects\ - Headquartered in California\ - Operations in California and Colorado\ \ ### Placement\ \ - Contractor practice program\ - $7.5M p/o $15M x $10M x P follow-form excess liability policy\ \ ### Working with Shepherd\ \ \\> Shepherd was sent a renewal submission with a request for a prompt turnaround. Within one business day, we communicated our initial indication of appetite and provided a pricing indication the next day. We collaborated closely with the broker team to pinpoint our target layer and turn around our proposal with revisions quickly to meet the client\'92s needs.\ \ \uc0\u8205 \ \ ### Why We Won\ \ Shepherd was excited about this opportunity from the start and eager to partner with this broker team. Our responsiveness and collaboration were key to understanding the risk and targeting our layer in the tower. We worked closely with the broker team to provide the most competitive pricing and meet the target timeline, which was crucial in securing this deal.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58e196230b1fdd7ebff_696561dcbd3b80c405b2a2a1_photo-1580810734898-5e1753f23337.avif)](https://www.shepherdinsurance.com/case-studies/2-7b-general-contractor-and-materials-provider-in-north-dakota)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$2.7B general contractor and materials provider in North Dakota](https://www.shepherdinsurance.com/case-studies/2-7b-general-contractor-and-materials-provider-in-north-dakota)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/2-7b-general-contractor-and-materials-provider-in-north-dakota) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58caf992d3da7da7193_6966bd60388d797b38e707a8_photo-1530240852689-f7a9c6d9f6c7.avif)](https://www.shepherdinsurance.com/case-studies/35m-electrical-contractor-in-pennsylvania)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$35M Electrical Contractor in Pennsylvania](https://www.shepherdinsurance.com/case-studies/35m-electrical-contractor-in-pennsylvania)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/35m-electrical-contractor-in-pennsylvania) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696557c5d8b462eccab1c1f2_drew-beamer-nd7bmkflnba-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/primary-gl-auto-for-65m-contractor-in-north-carolina)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Primary GL & Auto for $65M Contractor in North Carolina](https://www.shepherdinsurance.com/case-studies/primary-gl-auto-for-65m-contractor-in-north-carolina)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/primary-gl-auto-for-65m-contractor-in-north-carolina) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Florida Contractor Case Study\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/25m-general-contractor-in-florida#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $25M General Contractor in Florida\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c18851eae0d4eace82fa_John%20Kakuk%20Image.webp)\ \ Testimonial\ \ The success of this partnership started in advance of the renewal cycle. The Shepherd team is collaborative and always looking to provide solutions. Knowing we needed to restructure this excess program, we began discussions months ahead of marketing. In turn, Shepherd was able to quickly underwrite and provide two different layering options well before our need-by date. This gave us ample time to position them within the tower in a place that was beneficial for all parties, most importantly the insured.\ \ \uc0\u8205 \ \ ![](https://www.shepherdinsurance.com/case-studies/25m-general-contractor-in-florida)\ \ $25M General Contractor in Florida\ \ **Insured Profile**\ \ - General contractor specializing in heavy civil, marine, and bridge work\ - Headquartered in Florida\ - Operations in Florida\ \ **Placement**\ \ - Contractor practice program\ - $5M x $5M x P follow-form excess liability policy\ \ **Working with Shepherd**\ \ We received this new business submission for a 12/31 effective date shortly after a meeting with the brokerage team. We provided our initial indication and held a call for follow-up within 24 hours of receiving the submission. We provided our initial proposal one business day after receiving the underlying terms and presented two different pricing options to assist the broker with placement.\ \ **Why We Won**\ \ Despite the difficult Florida venue, our ability to meet with the brokerage team in-person ahead of this renewal allowed our team to discuss our appetite for this exposure and get more familiar with the risk. We quoted two layers of this insured\'92s program, providing optionality to the program. Close communication with the broker to understand the clients\'92 needs helped secure our placement in the tower. Our team\'92s overall responsiveness and transparency throughout the underwriting process built confidence and trust helping secure this placement with Shepherd as a new market.\ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd592dfef74c88125083d_696560f94dd3f3cc3260d29e_photo-1563734167687-4677d35bf3c1.avif)](https://www.shepherdinsurance.com/case-studies/35m-bridge-and-structural-contractor-in-california)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$35M Bridge and Structural Contractor in California](https://www.shepherdinsurance.com/case-studies/35m-bridge-and-structural-contractor-in-california)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/35m-bridge-and-structural-contractor-in-california) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd590f0d1a9a750b36cc8_6966a3ef989d1f908652d44e_photo-1652303518314-e1196ef221f6.avif)](https://www.shepherdinsurance.com/case-studies/175m-general-contractor-in-california)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$175M General Contractor in California](https://www.shepherdinsurance.com/case-studies/175m-general-contractor-in-california)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/175m-general-contractor-in-california) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd59291036a6255738a35_6966ba8042e94bd4f0f5a81b_photo-1563391017873-6e6beab67fed.avif)](https://www.shepherdinsurance.com/case-studies/44m-structural-contractor-in-minnesota)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$44M Structural Contractor in Minnesota](https://www.shepherdinsurance.com/case-studies/44m-structural-contractor-in-minnesota)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/44m-structural-contractor-in-minnesota) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## New Insurance Offerings\ [Skip to main content](https://www.shepherdinsurance.com/blog/major-update-to-shepherds-primary-offering#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ No items found.\ \ # Major Update to Shepherd's Primary Offering\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6968266edaed81918ecf25bb_primary-update.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fc43363a51e9ae251df13_laura-headshot-feb-2024.avif)\ \ Laura Watts\ \ Head of Customer Experience\ \ December 11, 2023\ \ #### Shepherd Non-Admitted Primary FAQs\ \ We\'92re proud to announce that Shepherd has expanded its capabilities to include non-admitted primary GL casualty offerings on a countrywide basis, effective immediately. This important update means that Shepherd can provide support for project opportunities and contractor practice programs in states like CA, TX, FL, and others.\ \ **Where will these non-admitted products be available?**\ \ Shepherd will have the ability to support primary GL in all 50 states (except NY).\ \ **What paper will these products be written on?**\ \ As is the case with our Excess Program, these new CGL policies will be written on StarStone Speciality Insurance Company paper (A-, XII).\ \ **Is there any change to Shepherd\'92s core appetite with these new offerings?**\ \ No, this expansion simply accelerates our ability to support risks in states like CA, FL, or TX\ \ **Is Shepherd continuing to file for admitted primary lines?**\ \ Yes! In fact, we're already live with admitted offerings in 25 states as of December 2023. Please contact your underwriter for state specific inquiries.\ \ **Can Shepherd support NYC primary on a non-admitted basis?**\ \ Unfortunately, we are not currently a market for true New York City risks. That being said, we may be able to support clients with ancillary NY exposure.\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Engineering & Product\ \ ,\ \ Announcing Casualty Pro - a partnership program to reward innovative contractors\ \ Today we\'92re announcing Casualty Pro, a new Shepherd program that introduces technology usage data into our underwriting process.\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-casualty-pro---a-partnership-program-to-reward-innovative-contractors) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/major-update-to-shepherds-primary-offering#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Announcing Shepherd's $13.5M Series A\ \ Today we\'92re thrilled to announce Shepherd has raised a Series A financing, led by Costanoa Ventures\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-shepherds-13-5m-series-a) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/major-update-to-shepherds-primary-offering#) READ\ \ READ\ \ Insurance\ \ ,\ \ Underwriting with superpowers: parsing claims data with OCR\ \ Using technology to give underwriters a superpower\ \ [READ](https://www.shepherdinsurance.com/blog/underwriting-with-superpowers-parsing-claims-data-with-ocr) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/major-update-to-shepherds-primary-offering#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Highway Project Success\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/263m-highway-project-in-texas#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $263M Highway Project in Texas\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655aac1c6d86769e1ff826_chris-linnett-igspc5np3vm-unsplash.webp)\ \ Testimonial\ \ We worked with the Shepherd Team on an infrastructure project placement and the overall experience was phenomenal. The initial review was thoughtful and efficient with Chris engaging all necessary parties at Shepherd. There was clear communication throughout the process and flexibility to discuss specific requests. \'a0Chris was always available to discuss and exceeded expectations with the speed of policy issuance. We and the Insured greatly value the relationship with Shepherd and look forward to continuing to grow!\ \ \uc0\u8205 \ \ ![](https://www.shepherdinsurance.com/case-studies/263m-highway-project-in-texas)\ \ Dana Moriarity\ \ $263M Highway Project in Texas\ \ National Construction Risk Management at McGriff\ \ $5M Umbrella\ \ ### Insured Profile\ \ - Project-specific JV\ - Highway interstate project in Texas\ - 51-month project\ \ ### Placement\ \ - $5M x P\ \ ### Working with Shepherd\ \ This submission came to Shepherd with a request for excess capacity on the program. We provided our initial indication within 7 hours of receiving the submission. The team came back and requested support for the lead umbrella, which we had appetite for and turned around a proposal within just 2 business days.\ \ ### Why We Won\ \ Speed and collaboration were key factors in securing this account. By closely working with the broker team as soon as we received the submission, we positioned ourselves to swiftly turn around the lead quote due to our comprehensive understanding of the risk. Our strong terms and competitive pricing positively impacted the rest of the tower build out, showcasing our team\'92s expertise and capabilities.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd5904f9ac2349b49c8a8_6966b8754100631cbb86064c_photo-1517011453931-c30f571a4fab.avif)](https://www.shepherdinsurance.com/case-studies/726m-general-contractor-in-connecticut)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$726M General Contractor in Connecticut](https://www.shepherdinsurance.com/case-studies/726m-general-contractor-in-connecticut)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/726m-general-contractor-in-connecticut) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966b8df3d21ba92481e4786_jake-weirick-krsmsfjjggg-unsplash.avif)](https://www.shepherdinsurance.com/case-studies/121m-high-speed-rail-project-in-california)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$121M High Speed Rail Project in California](https://www.shepherdinsurance.com/case-studies/121m-high-speed-rail-project-in-california)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/121m-high-speed-rail-project-in-california) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd593f56ab30144f8f240_696a35dde14830590a762107_Sofiia%2520Kyrleiza%2520Unsplash.webp)](https://www.shepherdinsurance.com/case-studies/shepherd-s-combined-casualty-builder-s-risk-offering-for-87m-life-sciences-develo)\ \ Construction\ \ ,\ \ Property\ \ ,\ \ [Shepherd\'92s Combined Casualty & Builder\'92s Risk Offering for $87M Life Sciences Development Project](https://www.shepherdinsurance.com/case-studies/shepherd-s-combined-casualty-builder-s-risk-offering-for-87m-life-sciences-develo)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-combined-casualty-builder-s-risk-offering-for-87m-life-sciences-develo) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Massachusetts Contractor Insurance\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/90m-general-contractor-in-massachusetts#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $90M General Contractor in Massachusetts\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58dd24384d9a28d6ef1_6965619aa0163d5fc5a92d2f_photo-1547303595-5b6dbfc8e677-1.avif)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/90m-general-contractor-in-massachusetts)\ \ $90M General Contractor in Massachusetts\ \ ### Insured Profile\ \ - General contractor\ - Headquartered in Massachusetts\ - Operations in Massachusetts\ \ ### Placement\ \ - Contractor practice program\ - $10M x P\ \ ### Working with Shepherd\ \ This new business submission came to Shepherd with a request to quote the first excess layer, which we provided appetite for the following business day. After carefully reviewing the account specifics, we identified a chance to offer favorable terms and pricing for the lead umbrella. Taking initiative, we promptly provided quotes for both layers within just 3 business days.\ \ ### Why We Won\ \ The insured bound our umbrella proposal due to our strong pricing and terms, which we were able to provide due to the insured\'92s strong loss history, jurisdiction, and investment in technology. Our team\'92s initiative to uncover additional opportunity for this account benefitted the insured\'92s entire program structure, showcasing our commitment to building long-term partnerships with our brokers and insureds.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69654e403ccafe9a819269af_hoang-minh-nguy-n-1xrcnuc5qeg-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/shepherd-s-secures-rocip-in-texas-with-combined-primary-excess-admitted-offerings)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Shepherd Secures ROCIP in Texas with Combined Primary & Excess Admitted Offerings](https://www.shepherdinsurance.com/case-studies/shepherd-s-secures-rocip-in-texas-with-combined-primary-excess-admitted-offerings)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-secures-rocip-in-texas-with-combined-primary-excess-admitted-offerings) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58d0cd2bdd072501262_6966b674ac44f232eb486e3d_photo-1605027581722-173d57ce506a.avif)](https://www.shepherdinsurance.com/case-studies/50m-general-contractor-in-pennsylvania)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$50M General Contractor in Pennsylvania](https://www.shepherdinsurance.com/case-studies/50m-general-contractor-in-pennsylvania)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/50m-general-contractor-in-pennsylvania) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58f652d641bcfeafc96_69655b212c7cd72baaa72a91_photo-1580742432710-d3c3703559a9.avif)](https://www.shepherdinsurance.com/case-studies/600m-corporate-office-renovation-project-in-nebraska)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$600M Commercial Office Project in Nebraska](https://www.shepherdinsurance.com/case-studies/600m-corporate-office-renovation-project-in-nebraska)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/600m-corporate-office-renovation-project-in-nebraska) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Nerds in Insurance\ [Skip to main content](https://www.shepherdinsurance.com/blog/my-love-letter-to-the-nerds#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Insurance\ \ ,\ \ # My love letter to the Nerds\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696838823cc0810aa2e3b916_hannah-busing-zyx1bk9mqma-unsplash.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fcb3d7b6f6415e5107815_Image%20Compressor%20DSC0569.jpg)\ \ Lindsay Plotkin\ \ Underwriting Lead\ \ September 8, 2022\ \ #### Awkward introductions\ \ In 2014, I started my career as an underwriter at Chubb, one of the largest insurers in the world. As a post-grad living in SF, I felt like an outlier as an insurance professional working in the tech capital of the world. Nearly all of my non-work friends had jobs in tech and when I met their coworkers I loathed having to explain what I did. I look back at past introductions and cringe. They usually went something like this:\ \ - Friend: \'93So, what do you do for work?\'94\ - Me: \'93I work in insurance.\'94\ - Friend: \'93Do you like it?\'94 Asked with the scrunched up face a person makes when they smell something especially grotesque.\ - Me: \'93Yes, I actually love it.\'94\ - Friend: \'93\'85\'94\ - Me: \'93Yeah, it\'92s cool! Really!!!\'94\ \ #### Switching lanes\ \ So it comes as quite the surprise when eight years later, I find myself working in tech. And not just any old tech\'97insurance tech for the commercial construction industry. Last January I joined Shepherd, an early stage tech startup focused entirely on insurance for contractors. I was drawn to Shepherd by the infectious energy and sheer impressiveness of the team coupled with a desire to take my career to the next level. Surprisingly, the wildest thing about my journey thus far has been obsessing over insurance with none other than my engineering colleagues. If my old self could witness my early exchanges with these coworkers, her jaw would be halfway to the floor.\ \ Most people I\'92ve encountered who don\'92t work in insurance immediately assume personal auto or health coverage when I mention my industry. \'a0They are surprised to learn that there\'92s a multi-billion dollar world of commercial lines that impact so much of our day to day lives. When I met my new engineering colleagues I expected they\'92d know very little about insuring contractors. But on my first day in the office, I was peppered with all kinds of nuanced insurance questions from these teammates. They had already done their homework and wanted me to take them deeper by telling them everything I knew about coverage, pricing, terms, and more. They wanted to hear the war stories: the deals I\'92d won in the past, and the scars I\'92d earned over my eight years of underwriting.They were oddly obsessed\'96it was clear that they had quickly developed a genuine passion for the topic.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fae3d0bc3434663931a89_Image%20from%20iOS.jpg)\ \ iris and lindsay\ \ #### A captivated audience\ \ At Shepherd, our engineers have built a proprietary rating platform from the ground up and this system allows us to deliver indications to our broker partners at an unprecedented pace. Ahead of launch, we performed a series of underwriting dry runs using our new platform. How this worked is each member of the insurance team took an unfamiliar risk and ran it through the system from start to finish. The engineers\'92 primary role in these exercises was to look over our shoulders (literally) and help us work through platform-specific questions while also documenting any bugs or slowdowns. I quickly realized that while I saw the dry run as a chance to understand what the engineers had built, they viewed it as an opportunity to explore the components that fuel our underwriting process. I found myself explaining the anatomy of a deal to a captivated audience. I had to shake myself. I was immediately transported back to my early experiences in San Francisco and couldn\'92t understand how or why an engineer would be interested in learning about insurance. At the same time, Shepherd would not be successful without this deep engineering engagement. The incredible product they\'92ve created is an obvious reflection of their passion and drive to improve the industry.\ \ #### At Shepherd, we are one team.\ \ Today, Shepherd maintains a near-even split between underwriting and engineering\'97distinguished internally as the \'91writers\'92 and the \'91nerds.\'92 You\'92d imagine there\'92d be a sharp internal divide between the two functions; however, that couldn\'92t be any further from our reality. At Shepherd, there is no fence. Our success necessitates continuous cross disciplinary collaboration and this could not be possible if not for the engineers\'92 curiosity.\ \ I\'92m extremely grateful to our engineers for building a technology to make me a more efficient underwriter. \'a0But what I\'92m perhaps most indebted to them for, is helping me remember that insurance is cool and worthy of exploration! Most importantly, I\'92m reminded daily that genuine curiosity is one of the most important elements that comprise a great team.\ \ Thinking back to my own journey into the industry, there was a period of time when I began to second guess my decision to go into insurance. I wasn\'92t learning or developing at a pace that satisfied me and felt I\'92d hit a plateau. Joining Shepherd has reaffirmed my career path and ignited a new spark for me professionally. I\'92ve never worked with a group of individuals as energized and hungry to change the industry for the better. And this contagious energy not only motivates me to show up to work everyday and bring everything I\'92ve got, but also reminds me of my need for constant growth.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fb7506e4a7738348fe05d_Russian%20River%20Team%20Photo.jpg)\ \ team-russian-river\ \ \uc0\u8205 \ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Engineering & Product\ \ ,\ \ Building the Bloomberg Terminal for Commercial Insurance\ \ Most insurers rent their operating system. We built ours and turned it into a Bloomberg Terminal for commercial risk.\ \ [READ](https://www.shepherdinsurance.com/blog/building-the-bloomberg-terminal-for-commercial-insurance) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/my-love-letter-to-the-nerds#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Shepherd Expands Construction Practice Offering with New Builder\'92s Risk Program\ \ Today, we\'92re thrilled to announce the launch of Shepherd\'92s Builder\'92s Risk program\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-expands-construction-practice-offering-with-new-builders-risk-program) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/my-love-letter-to-the-nerds#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ How my first interview shaped my career in CS\ \ This mindset and curiosity to learn was crucial as I grew into management. My team became my customer and my day was filled with questions and problems that I didn\'92t know how to answer.\ \ [READ](https://www.shepherdinsurance.com/blog/how-my-first-interview-shaped-my-career-in-cs) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/my-love-letter-to-the-nerds#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Insurance Case Study\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/14m-specialty-contractor-in-pennsylvania#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $14M Specialty Contractor in Pennsylvania\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd5908683117e3b25c435_6966bbd4a874674f4e42d963_photo-1601074231509-dce351c05199.avif)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/14m-specialty-contractor-in-pennsylvania)\ \ $14M Specialty Contractor in Pennsylvania\ \ ### Insured Profile\ \ - Specialty contractor for exterior wall installation\ - Headquartered in Pennsylvania\ - Operations in Pennsylvania\ \ ### Placement\ \ - Contractor practice program\ - $7M lead umbrella\ \ ### Working with Shepherd\ \ Upon receiving this new business opportunity as part of a captive program, we quickly responded with our initial appetite within one business day. Working closely with the broker, we were committed to meeting the target timeline and were able to provide our formal proposal within just two business days.\ \ \uc0\u8205 \ \ ### Why We Won\ \ The opportunity to work on this account came to Shepherd as a result of our prior successful partnership with the broker, where we were able to showcase our speed and high level of service. When the broker needed a quick turnaround on this opportunity, they turned to us with confidence. We were able to secure our placement in the tower due to our responsiveness, clear and consistent communication, and ability to meet the target pricing and terms.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655e96f4cc35c13d1746e5_dakota-roos-dsrhwpe6v9c-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/lead-placements-for-captive)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Captive Program Lead Placements](https://www.shepherdinsurance.com/case-studies/lead-placements-for-captive)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/lead-placements-for-captive) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58d57218c9af0d20b49_6966bf248db261dddd05b286_photo-1611757416703-e67b2ca37996.avif)](https://www.shepherdinsurance.com/case-studies/20m-plumbing-and-hvac-contractor-in-new-jersey)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$20M Plumbing and HVAC Contractor in New Jersey](https://www.shepherdinsurance.com/case-studies/20m-plumbing-and-hvac-contractor-in-new-jersey)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/20m-plumbing-and-hvac-contractor-in-new-jersey) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c18851eae0d4eace82fa_John%20Kakuk%20Image.webp)](https://www.shepherdinsurance.com/case-studies/25m-general-contractor-in-florida)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$25M General Contractor in Florida](https://www.shepherdinsurance.com/case-studies/25m-general-contractor-in-florida)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/25m-general-contractor-in-florida) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## $750M Contractor Insurance\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/750m-general-contractor-in-missouri#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $750M General Contractor in Missouri\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58f72d36aa9abc4799f_6966bde4669f816ab1d16d1f_photo-1527335988388-b40ee248d80c.avif)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/750m-general-contractor-in-missouri)\ \ $750M General Contractor in Missouri\ \ ### Insured Profile\ \ - Leading general contractor in the US\ - Headquartered in Missouri\ - Operations in 20+ states\ \ ### Placement\ \ - Contractor practice program\ - $10M p/o $75M x $50 x P follow-form excess liability policy\ \ ### Working with Shepherd\ \ This submission was sent to Shepherd with a request to help build a large excess tower. We provided our initial indication with appetite within 8 hours of receiving the submission. Once we secured an opportunity within a quota share layer, we provided our formal proposal within 1 business day of receiving the underlying details.\ \ \uc0\u8205 \ \ ### Why We Won\ \ The broker team proactively reached out to us for guidance on available options for their client, who was contemplating changes to their program structure. Our team acted promptly and with great efficiency, presenting the broker with several layer options that enabled them to move swiftly and secure our placement in the program. We are thrilled to participate in this program, as we hold them in high esteem as one of the most technologically advanced contractors in the United States.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58c5cf1f580c88044f2_6966b9ab9bcc3ed4e313b7c6_25012607_web1_kpc_042921_bypass-cooperlanding_1.jpeg)](https://www.shepherdinsurance.com/case-studies/91m-street-road-highway-project-in-alaska)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$91M Street & Road (Highway) Project in Alaska](https://www.shepherdinsurance.com/case-studies/91m-street-road-highway-project-in-alaska)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/91m-street-road-highway-project-in-alaska) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58c3893e6d993916358_6966bd0688846706d525a0bd_photo-1607107834662-cb9df270abfb.avif)](https://www.shepherdinsurance.com/case-studies/275m-general-contractor-in-new-jersey)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$275M General Contractor in New Jersey](https://www.shepherdinsurance.com/case-studies/275m-general-contractor-in-new-jersey)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/275m-general-contractor-in-new-jersey) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c5df6cfc7149f68e1965_jeriden-villegas-nisnhfmjimi-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$62M General Engineering Contractor in California](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Texas General Contractor Insurance\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/50m-general-contractor-in-texas#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $50M General Contractor in Texas\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58e6bfc9a1188afe0f6_6966c45a945b257be631e49d_photo-1547303595-5b6dbfc8e677.avif)\ \ Testimonial\ \ The Shepherd team provided a quick and competitive quote for additional limits for a new client.\ \ \uc0\u8205 \ \ ![](https://www.shepherdinsurance.com/case-studies/50m-general-contractor-in-texas)\ \ $50M General Contractor in Texas\ \ ### Insured Profile\ \ - General contractor specializing in warehouses and industrial buildings\ - Headquartered in Texas\ - Operations in Texas\ \ ### Placement\ \ - Contractor practice program\ - $5M x $5M x P follow-form excess liability policy\ \ ### Working with Shepherd\ \ We received the submission for this new business opportunity and provided our initial indication within 7 hours. Working closely with the broker, we were able to find the best placement in the excess program and provided our formal proposal within three business days of receiving the underlying details to meet the client\'92s deadline.\ \ \uc0\u8205 \ \ ### Why We Won\ \ A strong partnership with the broker, built upon prior bound accounts together, led to this new business submission. Our team\'92s responsiveness, flexibility, and competitive pricing ultimately secured this deal.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69654e403ccafe9a819269af_hoang-minh-nguy-n-1xrcnuc5qeg-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/shepherd-s-secures-rocip-in-texas-with-combined-primary-excess-admitted-offerings)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Shepherd Secures ROCIP in Texas with Combined Primary & Excess Admitted Offerings](https://www.shepherdinsurance.com/case-studies/shepherd-s-secures-rocip-in-texas-with-combined-primary-excess-admitted-offerings)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-secures-rocip-in-texas-with-combined-primary-excess-admitted-offerings) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696557c5d8b462eccab1c1f2_drew-beamer-nd7bmkflnba-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/primary-gl-auto-for-65m-contractor-in-north-carolina)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Primary GL & Auto for $65M Contractor in North Carolina](https://www.shepherdinsurance.com/case-studies/primary-gl-auto-for-65m-contractor-in-north-carolina)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/primary-gl-auto-for-65m-contractor-in-north-carolina) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69839adc1a021853f651f55d_6971534408788912eb5ba9a2_69714ad2725ae3f3d33d7a68_Getty%2520Images%2520Unsplash%25201.jpeg)](https://www.shepherdinsurance.com/case-studies/tailored-builders-risk-solution-for-site-roadway-project-in-wa)\ \ Construction\ \ ,\ \ Property\ \ ,\ \ [Tailored Builder\'92s Risk Solution for Site & Roadway Project in WA](https://www.shepherdinsurance.com/case-studies/tailored-builders-risk-solution-for-site-roadway-project-in-wa)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/tailored-builders-risk-solution-for-site-roadway-project-in-wa) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## $62M Contractor Case Study\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $62M General Engineering Contractor in California\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c5df6cfc7149f68e1965_jeriden-villegas-nisnhfmjimi-unsplash.webp)\ \ Testimonial\ \ ### Insured Profile\ \ - $62M General Engineering Contractor specializing in underground utility installation, remediation, and repair\ - Headquartered in California\ - Operations in CA\ \ ### Placement\ \ - Contractor practice program\ - $5m x $10M x P follow-form excess liability policy\ \ ### Working with Shepherd\ \ We received this submission for a contractor practice program renewal from a broker that we\'92ve had prior experience with. We were able to provide our initial indication within 1 business day with immediate feedback on further information needed to quote. Working urgently and closely with the team, we gathered all underlying details and provided a competitive quote within 24 hours.\ \ \uc0\u8205 \ \ ### Why We Won\ \ This broker turned to Shepherd due to our speed and responsiveness of our prior experiences working together. We exceeded those expectations with a 24-hour turnaround of our quote with competitive pricing that met their requested terms and conditions. This helped build trust and confidence in our team for this placement and future opportunities.\ \ \uc0\u8205 \ \ ![](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california)\ \ $62M General Engineering Contractor in California\ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd59260fdc481d218e6d0_6966be44322b99a99d2042d0_photo-1669170930713-f7c778496177.avif)](https://www.shepherdinsurance.com/case-studies/80m-concrete-subcontractor-in-virginia)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$80M Concrete Subcontractor in Virginia](https://www.shepherdinsurance.com/case-studies/80m-concrete-subcontractor-in-virginia)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/80m-concrete-subcontractor-in-virginia) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd590b5bf74b23a2edd6c_6966c2dfd33c9e38eacb61d8_photo-1533163238111-4a7ced54f2e4.avif)](https://www.shepherdinsurance.com/case-studies/548m-wastewater-treatment-plant-improvement-project-in-new-jersey)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$548M Wastewater Treatment Plant Improvement Project in New Jersey](https://www.shepherdinsurance.com/case-studies/548m-wastewater-treatment-plant-improvement-project-in-new-jersey)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/548m-wastewater-treatment-plant-improvement-project-in-new-jersey) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd59291036a6255738a35_6966ba8042e94bd4f0f5a81b_photo-1563391017873-6e6beab67fed.avif)](https://www.shepherdinsurance.com/case-studies/44m-structural-contractor-in-minnesota)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$44M Structural Contractor in Minnesota](https://www.shepherdinsurance.com/case-studies/44m-structural-contractor-in-minnesota)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/44m-structural-contractor-in-minnesota) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Engineering Contractor Case Study\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/13b-global-engineering-contractor-in-virginia#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # Global Engineering Contractor in Virginia\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58a621d02f139f15974_6966b724d9878696980deb5b_photo-1524347258796-81291228cfc9.avif)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/13b-global-engineering-contractor-in-virginia)\ \ Global Engineering Contractor in Virginia\ \ ### Insured Profile\ \ - Top global engineering and project management firm\ - Headquartered in Reston, Virginia\ - Operations in 20+ countries across 6 continents\ \ ### Placement\ \ - Contractor practice program\ - Follow-form excess liability policy\ \ ### Working with Shepherd\ \ The Shepherd team was familiar with the insured and the complexities of the global integrated placement - allowing us to seamlessly support the Excess placement.\ \ ### Why We Won\ \ The Shepherd team is committed to understanding the unique needs of our clients across various geographies and coverages, and to that end we are thrilled to partner with one of the industry's preeminent global builders. Familiarity with the complex nature of this placement and our long-term outlook was key to securing a spot in the excess program.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58ea5986eea27009777_6966bc451838d73c849ebc45_photo-1645434926657-6b03be95310d.avif)](https://www.shepherdinsurance.com/case-studies/50m-general-contractor-in-south-dakota)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$50M General Contractor in South Dakota](https://www.shepherdinsurance.com/case-studies/50m-general-contractor-in-south-dakota)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/50m-general-contractor-in-south-dakota) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966b5fac7357f3c4bb836c2_ryunosuke-kikuno-d3vp0m7ot6c-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/120m-office-renovation-project-in-massachusetts)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$120M Office Renovation Project in Massachusetts](https://www.shepherdinsurance.com/case-studies/120m-office-renovation-project-in-massachusetts)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/120m-office-renovation-project-in-massachusetts) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c18851eae0d4eace82fa_John%20Kakuk%20Image.webp)](https://www.shepherdinsurance.com/case-studies/25m-general-contractor-in-florida)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$25M General Contractor in Florida](https://www.shepherdinsurance.com/case-studies/25m-general-contractor-in-florida)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/25m-general-contractor-in-florida) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## $275M Contractor Case Study\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/275m-general-contractor-in-new-jersey#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $275M General Contractor in New Jersey\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58c3893e6d993916358_6966bd0688846706d525a0bd_photo-1607107834662-cb9df270abfb.avif)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/275m-general-contractor-in-new-jersey)\ \ $275M General Contractor in New Jersey\ \ ### Insured Profile\ \ - Construction engineering contractor\ - Headquartered in New Jersey\ - Operations in FL, MD, NC, NJ, OK, and TX\ \ ### Placement\ \ - Contractor practice program\ - $10M p/o $50M x $25 x P follow-form excess liability policy\ \ ### Working with Shepherd\ \ This renewal opportunity was sent to Shepherd seeking our appetite. Within just five hours, we provided an initial indication for multiple layers in the tower. We worked diligently, presenting the broker with several proposals within a matter of days, until we secured our position higher up in the tower.\ \ \uc0\u8205 \ \ ### Why We Won\ \ We recognized the significance of this strategic account for the Lockton team and were eager to be part of the program this year. Our team's proficiency in offering various layer options, swift responsiveness, and building a robust partnership with the broker team were instrumental in securing our position in the tower. Our intention with this account is to be a trusted and valuable partner for many years to come.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655907a828a423e21849c0_roberto-sorin-zz3qxwfznrg-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/primary-lead-excess-for-255m-for-battery-manufacturer-construction-in-washington)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Primary & Lead Excess for $255M for Battery Manufacturer Construction in Washington](https://www.shepherdinsurance.com/case-studies/primary-lead-excess-for-255m-for-battery-manufacturer-construction-in-washington)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/primary-lead-excess-for-255m-for-battery-manufacturer-construction-in-washington) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58d0cd2bdd072501262_6966b674ac44f232eb486e3d_photo-1605027581722-173d57ce506a.avif)](https://www.shepherdinsurance.com/case-studies/50m-general-contractor-in-pennsylvania)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$50M General Contractor in Pennsylvania](https://www.shepherdinsurance.com/case-studies/50m-general-contractor-in-pennsylvania)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/50m-general-contractor-in-pennsylvania) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd592dfef74c88125083d_696560f94dd3f3cc3260d29e_photo-1563734167687-4677d35bf3c1.avif)](https://www.shepherdinsurance.com/case-studies/35m-bridge-and-structural-contractor-in-california)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$35M Bridge and Structural Contractor in California](https://www.shepherdinsurance.com/case-studies/35m-bridge-and-structural-contractor-in-california)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/35m-bridge-and-structural-contractor-in-california) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Civil Contractor Insurance\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/40m-heavy-civil-contractor-in-washington#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $40M Heavy Civil Contractor in Washington\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd593b8fb85b512c295d9_696aab71c21d4c059233fa15_Ricardo%2520Gomez%2520Angel.jpeg)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/40m-heavy-civil-contractor-in-washington)\ \ $40M Heavy Civil Contractor in Washington\ \ ### Insured Profile\ \ - Heavy civil contractor\ - Headquartered in Washington\ - Operations in WA, ID, and OR\ \ ### Placement\ \ - Contractor practice program\ - $3M x $5M x P\ \ ### Working with Shepherd\ \ The broker team sent this submission to Shepherd, seeking a prompt response to help their insured add an additional $3M in coverage to their tower. We quickly evaluated the risk and provided our initial indication within just 5 hours. The following business day, we delivered a quote that met the target pricing and coverage needs, which bound that same day.\ \ ### Why We Won\ \ This opportunity presented itself following a previous win with the broker team, who had first-hand experience with our responsiveness and speed. Acknowledging the significance of timing for this account, we prioritized the request to meet the urgent timeline. Through close collaboration with the broker team, we gained a comprehensive understanding of the operations and loss history, which allowed us to deliver a quote within 24 hours that aligned with the desired pricing and terms.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58fb6da51d5bfa7f0e5_696550fba516448876a93ac6_photo-1621922688811-8db0627303c5.avif)](https://www.shepherdinsurance.com/case-studies/shepherd-s-strategic-distribution-approach-secures-lead-umbrella-for-heavy-constr)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Shepherd\'92s Strategic Distribution Approach Secures Lead Umbrella for Heavy Construction Contractor](https://www.shepherdinsurance.com/case-studies/shepherd-s-strategic-distribution-approach-secures-lead-umbrella-for-heavy-constr)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-strategic-distribution-approach-secures-lead-umbrella-for-heavy-constr) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c8695e557ee8980463e7_meritt-thomas-uizqwxw9hn8-unsplash%201.avif)](https://www.shepherdinsurance.com/case-studies/364m-street-road-highway-interstate-project-in-massachusetts)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$364M Street & Road (Highway Interstate) Project in Massachusetts](https://www.shepherdinsurance.com/case-studies/364m-street-road-highway-interstate-project-in-massachusetts)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/364m-street-road-highway-interstate-project-in-massachusetts) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd59496a4929b95b836cd_696a3737e4d06dc6b34b5a29_Graphic%2520Node%2520Unsplash%2520(1).webp)](https://www.shepherdinsurance.com/case-studies/seamless-insurance-placement-for-rail-yard-modernization-project)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Seamless Insurance Placement for Rail Yard Modernization Project](https://www.shepherdinsurance.com/case-studies/seamless-insurance-placement-for-rail-yard-modernization-project)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/seamless-insurance-placement-for-rail-yard-modernization-project) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Shepherd's Series A Funding\ [Skip to main content](https://www.shepherdinsurance.com/blog/announcing-shepherds-13-5m-series-a#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Company Announcements\ \ ,\ \ # Announcing Shepherd's $13.5M Series A\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6968241f4a6f305e6877972c_social-og-104.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ February 7, 2024\ \ Today we\'92re thrilled to announce Shepherd has raised a $13.5M Series A, led by [Costanoa Ventures](https://costanoa.vc/) alongside [Intact Ventures](https://www.intactfc.com/about-us/intact-ventures), [Era Ventures](https://eraventures.com/), [Greenlight Re](https://greenlightre.com/innovations), and [Spark Capital.](https://www.sparkcapital.com/) We're excited to welcome Mark Selcow, General Partner at Costanoa, to our board.\ \ Our mission at Shepherd is ambitious but clear: to create the first comprehensive platform that combines top-tier insurance offerings with world-class software to help commercial businesses manage risk and prevent losses. We\'92re starting with the $10T commercial construction industry.\ \ Since our launch in mid-2022 the past 18 months have been an incredible journey of growth, expansion, and market validation. Today we support virtually all of the top 20 national retail insurance brokers operating in construction with nearly 200 offices around the country relying on Shepherd for capacity, innovative underwriting, and our 24-hour submission-to-indication turnaround. \'a0This new capital is an important milestone for Shepherd, and we\'92re humbled by the overwhelming support from our brokers, partners, investors, and clients.\ \ #### Shepherd's Growth and Milestones\ \ Our thesis is that technology can solve the sustainability challenges facing commercial insurance, and to accomplish this we\'92re building a platform that incentivizes our clients to adopt the best tools when they buy our coverage. Across construction and other commercial markets, technology is available but fundamentally underutilized, despite the potential for improving loss outcomes and stopping this crisis.\ \ Across the $25B premium U.S. commercial construction market several troubling themes have emerged in recent years: exploding claim severity, archaic underwriting processes, and underutilization of technology. Together, these issues are making insurance more expensive and less sustainable.\ \ Since launching our inaugural insurance products in 2022, we've witnessed extraordinary growth and excitement around our mission:\ \ - 3x increase in lead generation year-over-year\ - 5x growth in Gross Written Premium year-over-year\ - Expansion from a single product offering (Excess liability) to four, encompassing all three primary casualty lines (General Liability, Commercial Auto, and Workers\'92 Compensation)\ \ #### Introducing Shepherd Compliance - Certificate and Endorsement Management using AI\ \ In the insurance industry, risk reduction is mutually beneficial for both insurance companies and clients. Yet, clients have traditionally shouldered the responsibility of procuring and managing risk management software. Considering contractors' tight margins (3-5%), investing in back-office and risk management solutions is often not feasible. That\'92s why we\'92re changing it: All of Shepherd\'92s software offerings are completely free to policyholders.\ \ The first app we built solves a common problem for commercial businesses: tracking and managing 3rd party compliance. Contractors experience this pain point acutely, as most hire hundreds or thousands of subcontractors and vendors on an annual basis for their projects. Each one of these counterparties submits proof of coverage (certificate of insurance) and policy endorsements that are collected and reviewed by contractors on every project.\ \ The painstaking process of extracting data from PDFs and manually tracking with internal systems is both tedious and expensive. To streamline this process, we\'92re leveraging AI to parse documentation and automate the review process for our customers.\ \ Shepherd Compliance can be used on a standalone basis, or integrated with an existing technology ecosystem. There are 3 key features:\ \ 1. Using AI to extract certificate of insurance (COI) or endorsement data\ 2. Automating compliance reviews based on customizable project-based requirements\ 3. Integrations to project management systems such as Procore to streamline outreach and workflow\ \ \ #### Redefining Insurance: A Platform, Not Just a Product\ \ Two years ago we began developing a full stack solution to underwrite insurance products in minutes instead of weeks. We\'92ve engineered features such as [automatic loss run parsing](https://withshepherd.com/blog/underwriting-with-superpowers-parsing-claims-data-with-ocr) that have created enormous leverage for our underwriting team. Our underwriting speed has become our secret sauce with retail insurance brokers \'96 we averaged just 17 hours from submission to indication in all of 2023 \'96 speed is a simple but powerful input to access a wide set of opportunities.\ \ With the efficiency of broker-led distribution driving our growth, we turned our focus to our software products, of which Shepherd Compliance is our first major product release. Beyond building and shipping our own software in-house, we\'92re also connecting with other best-in-class 3rd party resources that clients access through our marketplace.\ \ #### Looking Ahead: Shepherd Primary and Future Insurance Products\ \ In 2024, we\'92re going to invest heavily in our engineering and underwriting teams, doubling down on the areas that have fueled our growth to today. We plan on launching at least 2 new insurance products as well as continuing to build out our risk management software platform.\ \ Shepherd has, and will continue to be, an in-person culture first: we attribute much of our success to the direct collaboration between underwriters and engineers. We also recognize the importance of being face to face with our brokers and clients which is why we focus much of our technology on unlocking more time to visit our partners and learn about their challenges in person. You can find us in our growing San Francisco headquarters, or our newly opened New York City office!\ \ We're actively seeking talented underwriters and software engineers to join our team and mission. Construction is one of the most important industries in the world \'96 help us make it safer and more sustainable. If what we\'92re building excites you, check out our job postings [here](https://shepherdinsurance.com/careers)!\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Company Announcements\ \ ,\ \ Announcing Our Partnership with Samsara\ \ We\'92re thrilled to announce Samsara, the pioneer of the Connected Operations\'99 Cloud as our latest addition to Shepherd\'92s Casualty Pro program.\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-our-partnership-with-samsara) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-shepherds-13-5m-series-a#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Your Evals Don't Matter\ \ [READ](https://www.shepherdinsurance.com/blog/your-evals-dont-matter) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-shepherds-13-5m-series-a#) READ\ \ READ\ \ Insurance\ \ ,\ \ How Shepherd Accelerated Underwriting with a Smarter Form Management System\ \ [READ](https://www.shepherdinsurance.com/blog/how-shepherd-accelerated-underwriting-with-a-smarter-form-management-system) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-shepherds-13-5m-series-a#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## High-Speed Rail Project\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/121m-high-speed-rail-project-in-california#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $121M High Speed Rail Project in California\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966b8df3d21ba92481e4786_jake-weirick-krsmsfjjggg-unsplash.avif)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/121m-high-speed-rail-project-in-california)\ \ $121M High Speed Rail Project in California\ \ ### Insured Profile\ \ - Program is the extension of a high speed rail project encompassing a 22-mile stretch in California\ - 10-month project extension\ \ ### Placement\ \ - Quota share $10M p/o $50M x $150M x P project excess liability policy\ \ \uc0\u8205 \ \ ### Working with Shepherd\ \ We received the initial submission for a quota share opportunity with an immediate need for a quote. We provided our indication within an hour of receiving the request and provided an immediate phone call to the broker team to understand the unique nature of this project. We turned around the quote within the same business day.\ \ \uc0\u8205 \ \ ### Why We Won\ \ We provided additional capacity for the insured on a tight timeline for an extension on a project that Shepherd did not originally provide coverage for. Our proposal met the quota share layer pricing along with term, condition and coverage requirements - including the full P/CO extension term.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c4fa815de2c8f6376448_sigmund-yzmhff-g-w0-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/50m-hvac-plumbing-piping-general-contractor-in-pennsylvania)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$50M HVAC, Plumbing, & Piping General Contractor in Pennsylvania](https://www.shepherdinsurance.com/case-studies/50m-hvac-plumbing-piping-general-contractor-in-pennsylvania)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/50m-hvac-plumbing-piping-general-contractor-in-pennsylvania) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58ca53f270272c964df_6966bebbb2b7aeb76c20cab6_photo-1564363748063-d52dc96f039a.avif)](https://www.shepherdinsurance.com/case-studies/10m-mechanical-contractor-located-in-new-jersey)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$10M Mechanical Contractor in New Jersey](https://www.shepherdinsurance.com/case-studies/10m-mechanical-contractor-located-in-new-jersey)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/10m-mechanical-contractor-located-in-new-jersey) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd59496a4929b95b836cd_696a3737e4d06dc6b34b5a29_Graphic%2520Node%2520Unsplash%2520(1).webp)](https://www.shepherdinsurance.com/case-studies/seamless-insurance-placement-for-rail-yard-modernization-project)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Seamless Insurance Placement for Rail Yard Modernization Project](https://www.shepherdinsurance.com/case-studies/seamless-insurance-placement-for-rail-yard-modernization-project)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/seamless-insurance-placement-for-rail-yard-modernization-project) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Shepherd Savings Program\ [Skip to main content](https://www.shepherdinsurance.com/blog/shepherd-savings-preferred-insurance-for-the-best-builders#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Engineering & Product\ \ ,\ \ # Shepherd Savings: Preferred Insurance for the Best Builders\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966d34e7ec2a80643867636_frame-852.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ May 15, 2024\ \ Today we\'92re thrilled to be unveiling the next iteration of the [Shepherd Savings](https://shepherdinsurance.com/solutions/savings) program for our construction clients. In a series of posts defining this program, we\'92ll explore:\ \ - Defining the Shepherd Savings program - upfront savings for tech adoption on coverage proposals\ - The insurance ROI of broadly adopted software products, starting with Procore\ - How technology facilitates risk controls that lead to fewer and more predictable claims patterns\ \ Over the last several months, we\'92ve been studying the quantifiable \'a0impact of the most popular construction technologies on claims outcomes, leveraging insights from over 1,500 casualty insurance submissions and a broad dataset of jobsite behaviors.\ \ To say the results exceeded our expectations would be a gross understatement, and we\'92ve already incorporated our findings directly into our underwriting. From today forward we will begin offering two types of Shepherd policy proposals: standard (what we do today) and Savings. A Shepherd Savings proposal integrates construction tech data into underwriting in order to provide clients with upfront significant premium savings, improved coverage terms, and ongoing risk control feedback throughout their policy term.\ \ #### Shepherd\'92s Big Thesis\ \ At the heart of Shepherd's mission is the belief that contractors who embrace technology present a lower risk profile than their peers. This principle defines Shepherd\'92s core approach despite being a challenge to substantiate. The reluctance of insurers to align with technological advancements spans various industries, with the commercial construction industry being no exception. The reason behind this is often a lack of credible data and an inability to quantify the impact of products against loss outcomes.\ \ Since launching Shepherd two years ago, we\'92ve been laser focused on data management: everything from the way we collect information to the architecture of our internal underwriting platform. We\'92ve leveraged this approach in order to maximize our ability to investigate the construction tech hypothesis. Now, with thousands of submissions at our disposal, our efforts have yielded many new insights, making this a significant milestone for our business.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d5543a54b8c3b01c1487c_1715744875-pricingimpactpmtools.svg)\ \ #### Methodology and Approach\ \ The foundation of any actuarial review is rooted in the analysis of claim frequency, which examines the regularity of claims occurrences among clients, and claim severity, addressing the average monetary impact of these claims.\ \ Our \'a0initial data study for project management:\ \ - Incorporated a broad array of inputs and behaviors from the Procore platform\ - Encompassed more than 1,000 contractors\ - Spanned annual revenue sizes ranging from $25M to $2B in annual CV (Construction Volume)\ - Included exposure from all 51 U.S. jurisdictions\ \ We concentrated on uncovering correlations between technology adoption, usage, and overall engagement with both claims frequency and severity. Furthermore, we delved into causation, assessing technology's influence on losses before and after its implementation. Our findings surpassed our expectations in numerous aspects.\ \ #### Claim Frequency\ \ Project management software like Procore helps contractors manage project-oriented workflows, including everything from daily progress logging to incident and observation tracking. Over 16,000+ contractors, trades, and owners use Procore. Put simply, Procore helps contractors organize job sites and coordinate across multiple parties.\ \ We found significant correlations between General Liability claims frequency and specific behaviors of customers who utilize Procore. Based on our analysis,we \'a0concluded that the best Procore adopters are superior in eliminating smaller claims first: the types of claims that may not grow to significant size but do add up in aggregate over time. These can be especially challenging for contractors with loss sensitive (i.e. deductible) programs. Examining claim severity supports this supposition.\ \ #### Claim Severity\ \ We found that contractors who use Procore tended to have larger average claim sizes than non-users. At first this seems counterintuitive \'97 if Procore customers are truly improving their risk controls, it might be reasonable to expect lower average claim sizes. But if we are to believe that Procore users tend to eliminate smaller claims first, the initial review begins to make much more sense. With fewer claims overall, Procore customers have higher average claim sizes: these are the claims that are likely harder to prevent given that they occur with less predictability and frequency.\ \ Beyond the raw averages, what catches our attention is the trend for each cohort. Procore customers have seen a decreasing severity trend over the last 10 years, surmounting to a significant decrease in average claim size over this time period. On the other hand, non-users have experienced an increasing trend at roughly the same pace, which is consistent with what the construction industry has experienced at-large. Based on our analysis we expect to see Procore outperform non-users across claim severity beginning in 2023 and beyond.\ \ #### Causation: Which Comes First?\ \ Procore was founded in 2002 but famously hit hypergrowth in the late 2010\'92s and has continued to scale past their IPO (2021) into present day ($950M revenue in 2023). The goal of our initial frequency and severity analysis was to identify correlations between current Procore customers and claims trends, not taking into account when the contractor implemented the platform. For a better analysis that focuses on causation, we incorporated Procore adoption date.\ \ We found that contractors tended to experience more volatility in the years prior to Procore adoption. Once these customers adopted Procore, we observed more predictability in claims frequency, including a slight decrease over time. This tells us that the Procore platform may be influential in creating more consistency year-over-year. Predictability and consistency of loss results are both critical factors in the underwriting process.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d571c01546f1d0369d237_1715784186-frame-931.svg)\ \ #### \uc0\u8205 We\'92re Proud to Partner with Procore as Part of Shepherd Savings\ \ A Shepherd Savings proposal integrates construction tech data into underwriting in order to provide clients with upfront significant premium savings, improved coverage terms, and ongoing risk control feedback throughout their policy term.\ \ Shepherd Savings is a partnership program designed to benefit technology-enabled contractors. The current Shepherd Savings partners are Procore, Autodesk, OpenSpace, and Samsara. Any active user of these tools is eligible to receive upfront savings. We evaluate activity and usage data in the underwriting process to provide up to 25% premium savings in our proposals, upfront.\ \ #### Conclusion\ \ Despite the construction industry's progress in adopting cutting-edge technologies, insurance providers have largely overlooked the profound effects these innovations can have on enhancing job site safety and overall project quality. Shepherd was founded to bridge this gap, showcasing the tangible benefits of integrating technology into risk assessment models and pioneering a path forward for the industry.\ \ We\'92re thrilled to be supporting clients in a unique way through Shepherd Savings, putting dollars back in their pockets in order to encourage the continued investment into technologies that improve risk.\ \ Finally, we understand that not all contractors are using the same tools in the field or even across projects in their portfolio. In the next post of this series we\'92ll examine the impact of additional tools and technologies on claims outcomes.\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Insurance\ \ ,\ \ The most underrated stakeholder in construction tech\ \ Unlocking the true potential of new technologies will drive the next wave of industry progress, and shape how a new generation of risk managers will need to work cross functionally with their technology leadership counterparts.\ \ [READ](https://www.shepherdinsurance.com/blog/the-most-underrated-stakeholder-in-construction-tech) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-savings-preferred-insurance-for-the-best-builders#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Announcing OpenSpace and Shepherd Savings\ \ Today, we\'92re expanding Shepherd Savings to cover reality capture with OpenSpace\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-openspace-and-shepherd-savings) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-savings-preferred-insurance-for-the-best-builders#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Nova, Shepherd's AI Assistant\ \ How Shepherd scales underwriting with a bespoke AI assistant named Nova.\ \ [READ](https://www.shepherdinsurance.com/blog/nova-shepherds-ai-assistant) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-savings-preferred-insurance-for-the-best-builders#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## California Casualty Lines Launch\ [Skip to main content](https://www.shepherdinsurance.com/blog/shepherd-launches-admitted-casualty-lines-in-california#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Insurance\ \ ,\ \ # Shepherd Launches Admitted Casualty Lines in California\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966ca6e9168735b7fb54a14_ca_announcement.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ July 10, 2025\ \ Today, we\'92re thrilled to share that **Shepherd is now writing admitted Casualty products in California,** extending our tech-driven construction insurance platform into one of the nation\'92s largest and most complex markets.\ \ \uc0\u8205 \ \ These new offerings will expand our existing relationship with Core Specialty and be written on StarStone National Insurance Company paper (A.M. Best A (Excellent), Financial Size Category of XIII), bringing admitted solutions to risks effective July 1st, 2025, and beyond.\ \ \uc0\u8205 \ \ This marks a critical step forward for Shepherd as we continue to transform commercial construction underwriting with speed, data, and a differentiated customer experience.\ \ #### Here\'92s what our California launch means:\ \ - Admitted Primary Casualty Coverage\ - Commercial General Liability (CGL)\ - Auto Liability\ - Auto Physical Damage\ - Limits up to $2M per occurrence on GL & Auto\ - Workers\'92 Compensation (statutory)\ - Underwritten by Shepherd\'92s team, leveraging our proprietary platform\ \ #### Excess Capacity Available\ \ - For clients needing higher limits, we\'92re offering non-admitted excess solutions today\ - Expected launch of admitted Excess products in California before year-end 2025\ \ #### Shepherd Savings Stays in Play\ \ - Our data-driven approach and technology continue to drive speed and competitive terms\ - Partners can expect the same underwriting efficiency and cost benefits that have powered our growth\ \ \ #### Retail-Only Distribution\ \ - Staying true to our model, California admitted products will be accessible exclusively through appointed retail broker partners\ \ #### Why California, Why Now?\ \ Since inception, Shepherd has averaged **3x annual growth in casualty lines** and delivered seven consecutive quarters of premium growth. We\'92ve grown sustainably without modifying our baseline appetite while operating with a tight network of retail brokerage partners.\ \ California has always been a critical market for commercial construction, but also one of the most challenging. The complexity of regulatory requirements, the demand for new solutions, and the breadth of exciting projects make this the perfect next step for Shepherd.\ \ With this launch, New York becomes the only remaining state where Shepherd has yet to offer admitted Primary products.\ \ #### Our Mission Continues\ \ We\'92re not simply launching new offerings\'97we\'92re building the future of underwriting for commercial construction. Our unified technology platform now powers both Casualty and Builder\'92s Risk lines, streamlining everything from submission intake to document issuance. We\'92re embedding AI into almost everything we do and automating processes historically reliant on manual data entry.\ \ Our mission remains: **to make construction safer and more sustainable through innovative commercial insurance solutions**. California\'92s admitted launch is a major step toward that goal\'97and we\'92re just getting started.\ \ #### Ready Immediately for Appointed Brokers\ \ Today marks another important milestone for Shepherd, and we\'92re grateful for the support of our partners at Core Specialty.\ \ Our underwriting team is ready to support California admitted Casualty submissions effective July 1 and beyond.\ \ We\'92re accepting submissions from appointed brokers at [submissions@withshepherd.com](mailto:submissions@withshepherd.com).\ \ To learn more about our California admitted Casualty offering\'97or how Builder\'92s Risk integrates into a comprehensive risk management strategy\'97visit our website or reach out to our team today.\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Company Announcements\ \ ,\ \ Why Speed Still Wins \'96 But Only When It\'92s Backed by Value\ \ In construction, time kills deals. Projects move fast, and delays at any stage \'96 from bidding to binding \'96 can cost contractors real money.\ \ [READ](https://www.shepherdinsurance.com/blog/why-speed-still-wins---but-only-when-its-backed-by-value) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-launches-admitted-casualty-lines-in-california#) READ\ \ READ\ \ No items found.\ \ Major Update to Shepherd's Primary Offering\ \ Shepherd has expanded its capabilities to include non-admitted primary casualty offerings on a countrywide basis, effective immediately.\ \ [READ](https://www.shepherdinsurance.com/blog/major-update-to-shepherds-primary-offering) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-launches-admitted-casualty-lines-in-california#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Welcoming Shepherd\'92s 2026 Partner Advisors\ \ Announcing our newest members of our Partner Advisory Board\ \ [READ](https://www.shepherdinsurance.com/blog/welcoming-shepherd-s-2026-partner-advisors) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-launches-admitted-casualty-lines-in-california#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## CCIP Program Overview\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/rolling-ccip-program-in-utah-and-idaho#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # Rolling CCIP Program in Utah and Idaho\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655f4432a00bcaa455167e_brett-jordan-pe9foojy5ra-unsplash.webp)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/rolling-ccip-program-in-utah-and-idaho)\ \ Rolling CCIP Program in Utah and Idaho\ \ ### Insured Profile\ \ - Rolling CCIP\ - Several projects in UT and ID\ - 36-month project\ \ ### Placement\ \ - $10M x $20M x P\ \ ### Working with Shepherd\ \ The broker team sent this submission to Shepherd looking for support in building out the RCCIP excess tower. Shepherd provided our initial indication within 14 hours. Throughout the underwriting process, our team was actively engaged as project changes occurred and quoted multiple layer options that provided optionality for the broker team.\ \ ### Why We Won\ \ This opportunity came our way due to our growing partnership with the broker team. Thanks to our team's existing familiarity and history with the insured, we were able to confidently assess the risk and provide highly competitive terms. Our responsiveness and flexibility to support the unique program requirements was highly valuable to the broker team and showed our commitment to a long-term partnership with the insured.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c5df6cfc7149f68e1965_jeriden-villegas-nisnhfmjimi-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$62M General Engineering Contractor in California](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58f480d2f2ec36de843_6966b7fe716d43caff4c48a3_photo-1592403386852-6f3c746e1ea6.avif)](https://www.shepherdinsurance.com/case-studies/451m-airport-renovation-project-in-tennessee)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$451M Airport Renovation Project in Tennessee](https://www.shepherdinsurance.com/case-studies/451m-airport-renovation-project-in-tennessee)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/451m-airport-renovation-project-in-tennessee) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655a317153afa2bd8824b1_simone-hutsch-xtynwgcywtk-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/primary-supported-lead-for-171m-oilseed-refinery-construction-in-tennessee)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Richardson Oilseed Products (US) Limited](https://www.shepherdinsurance.com/case-studies/primary-supported-lead-for-171m-oilseed-refinery-construction-in-tennessee)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/primary-supported-lead-for-171m-oilseed-refinery-construction-in-tennessee) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## OCR Claims Innovation\ [Skip to main content](https://www.shepherdinsurance.com/blog/underwriting-with-superpowers-parsing-claims-data-with-ocr#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Insurance\ \ ,\ \ # Underwriting with superpowers: parsing claims data with OCR\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696824ee7934587fa9865dda_claims-cover.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fcb08f107f90e11408704_dsc8107-2-1.avif)\ \ Danil Kolesnikov\ \ Founding Engineer\ \ January 11, 2024\ \ #### Bottlenecks in traditional insurance underwriting\ \ Shepherd is a technology-powered insurance provider for the commercial construction industry. We support large-scale businesses, generally performing greater than $25M in revenues. In contrast to a previous generation of consumer / personal lines insurtechs, we pride ourselves on a rigorous underwriting process that values speed and quality equally. For those who are new to insurance lingo, \'93underwriting\'94 is the process of evaluating risk to determine what coverages an insurer is willing to provide, and how much an insurance policy should cost.\ \ But first, let\'92s talk about the basic workflow: the underwriting process initiates with a submission from an insurance broker \'96 usually through email \'96 which contains all of the essential information about the prospective company along with its insurance needs. The important information is often stored in unstructured Excel and PDF documents, which can take hours or even days for an underwriter to review. From there, an underwriter must perform manual data entry to extract all key information and input into the pricing platform. This is a laborious and painful underwriter experience (UWX) to say the least.\ \ One of the key pieces of information in submission files is called loss runs - a complete listing of every claim the business has incurred over the past several years including the amount each prior insurance carrier has already paid for those claims or currently holds in reserve (in anticipation of future payments). This data is a critical indicator for modeling the likely future performance of this company and perhaps the most important information sent in a single submission. It turns out the lack of structure around this data presented our team with its greatest data entry bottleneck \'96 adding hours to our reviews as we scaled up. We decided to challenge ourselves to solve this by developing a scalable process to extract claims data from PDFs with the highest accuracy and speed.\ \ \\*An example loss run, with the red rectangles representing all of the data to be captured for a typical loss model.\\*\ \ !\\[An example loss run, with the red rectangles representing all of the data to be captured for a typical loss model.\\]\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d605c3c6fe88a6d5507e9_1704988830-travelers-example.png)\ \ Traditional insurance providers solve the data problem by hiring a dedicated headcount to manually go through PDF files and copy over the data into their underwriting models by hand. At Shepherd, we chose a different path because we view this as a technology problem. Our engineering team embarked on a journey to build an automated solution that streamlines the process with the following first principles:\ \ - Accuracy\ - Extensibility (to various carriers)\ - Maintainability\ - Speed\ \ At the core of the problem is the fact that each insurance carrier outputs loss runs in their own unique format \'96 there is no standardization of claim data in insurance (seriously!). This means that our solution is required to easily extend to various PDF formats. Finally, it was important that the solution would be easy to maintain for a lean engineering team; we didn\'92t want to create more problems than we solved. We wanted the UWX to feel magical, and what could be more magical than turning a dreadful task that took hours into seconds?\ \ \\## Engineering a Solution\ \ Our engineering team developed a robust, scalable, and deterministic solution that empowers Shepherd underwriters to upload loss-run PDF files directly into our underwriting platform. This tool automatically extracts claims data and persists in our platform without the need for manual data entry. Our solution achieves 100% accuracy for known carriers and provides an exponential improvement in speed compared to human data entry. For a loss run of 350 pages (on the larger side), it would have taken someone on our team at least 3 hours to parse by hand. The new solution is capable of accurately extracting all of the data in under 40 seconds, giving a 270x boost in productivity.\ \ Maintaining an experimentation mindset was critical to our success, as we initially explored several AI-led approaches that seemed contemporary and highly scalable. Ultimately though they could not deliver on accuracy or speed. In this blog, we\'92ll explore how we landed on an Optical Character Recognition (OCR) driven approach for its speed, accuracy, and determinism.\ \ Shepherd - Claims Parsing - YouTube\ \ Tap to unmute\ \ [Shepherd - Claims Parsing](https://www.youtube.com/watch?v=utjSHpxalsM) [Shepherd](https://www.youtube.com/channel/UCgQa3SYQTklZ53pubq0YTPQ)\ \ Shepherd7 subscribers\ \ Applications of AI exploded onto the scene in 2023 and remain top of mind here in 2024. At Shepherd, we believe that Large Language Models (LLMs) present a unique opportunity for startups and incumbents alike to reap massive productivity gains, especially in the insurance industry. We\'92ve experimented with several approaches described below and concluded that for the time being, LLMs are best suited for generative applications rather than extraction tasks where accuracy matters. Unfortunately, the hype has not lived up to our expectations for this use case of table extraction. We\'92ve found that LLMs do not produce a reliable output every time due to their non-deterministic nature, which is a dealbreaker for us because we want to be able to audit our work and reproduce the result.\ \ Additionally, APIs for LLMs are still slow making it hard for us to deliver a snappy experience. During the experimentation phase, we tried the now classic RAG-based AI system to convert a PDF file into vectors, store them in a vector DB like Pinecone, and perform a similarity search to feed relevant context to the LLM. Once again, the accuracy was poor for complex PDF layouts like the sample shown here, however, we were impressed with how reliably well the LLM would output data in the JSON structure.\ \ Next, we experimented with removing the vector database from the equation. The bet is to use a model with a larger context window hoping for improved accuracy. We parsed the document with a \\`pytesseract\\` OCR package and passed the raw output to a GPT-4-32K with heavy prompt engineering. This approach ended up yielding the best outcome so far but still nowhere near the 100% accuracy requirement. Out of all the AI approaches we\'92ve tested, paid solutions came closest to being a \'93magic bullet\'94 that produced accurate results, however, latency was still an issue. Once LLM APIs become faster over time, these solutions will shine.\ \ The solution that checked off most of our requirements was [SenseML](https://docs.sensible.so/docs/senseml) from Sensible, as it enabled us to build an accurate and fast experience for our underwriters. SenseML is an abstraction on top of OCR solutions from AWS, Azure, etc. that provides us with a JSON-based Domain Specific Language to extract data from a PDF as well as programmatic access via an API.\ \ Below is our final implementation with SenseML for an example loss run. Sensible generates all of the bounding boxes from the DSL code we wrote. One of the most unique abstractions in SenseML is \'93sections\'94 which allows you to capture repeated items in the document, and claims are a perfect use case for this as each claim would represent a \'93section\'94. Once we successfully defined a section, green brackets on the document denote a captured section, and from there we can capture individual fields using an array of methods like Regex, Row, and more.\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d60a549f4ae679b447e1c_1704988676-travelers-sensible.png)\ \ For example, the following SenseML code will extract the name of the company \'93TEST COMPANY, INC\'94 in the top left corner of the document by anchoring on \'93Policy Number(s)\'94 text and capturing the text above.\ \ \\`\\`\\`json\ \ \{\ \ "id": "policyholder",\ \ "method": \{\ \ \'a0 \'a0"id": "label",\ \ \'a0 \'a0"position": "above"\ \ \},\ \ "anchor": \{\ \ \'a0 \'a0"match": \{\ \ \'a0 \'a0 \'a0"type": "any",\ \ \'a0 \'a0 \'a0"matches": \\[\\\ \\\ \'a0 \'a0 \'a0 \'a0\{\\\ \\\ \'a0 \'a0 \'a0 \'a0 \'a0"text": "policy number(s)",\\\ \\\ \'a0 \'a0 \'a0 \'a0 \'a0"type": "startsWith"\\\ \\\ \'a0 \'a0 \'a0 \'a0\},\\\ \\\ \'a0 \'a0 \'a0 \'a0\{\\\ \\\ \'a0 \'a0 \'a0 \'a0 \'a0"text": "SAI number(s)",\\\ \\\ \'a0 \'a0 \'a0 \'a0 \'a0"type": "startsWith"\\\ \\\ \'a0 \'a0 \'a0 \'a0\}\\\ \\\ \'a0 \'a0 \'a0\\]\ \ \'a0 \'a0\}\ \ \}\ \ \}\ \ \\`\\`\\`\ \ While this direction yielded the best fit for Shepherd, there are two tradeoffs we made with this approach. SenseML works exceptionally well with PDF documents that have a homogenous format and little to no variance in terms of PDF structure. The moment we encountered a document that had a slightly different structure we had to build a new configuration. We suggest using this solution for consistent PDF structures (e.g. driver's license) where speed is a top priority along with strict accuracy, and determinism. The other minor tradeoff is learning a new domain-specific language, which can be daunting for small organizations and will require an upfront time commitment.\ \ #### Looking ahead to the next challenge\ \ At Shepherd, most loss runs derive from a small set of insurance carriers and we\'92ve built a dedicated SenseML configuration for the top 8 most popular use cases. This brute-force approach works reliably well, however, our solution is only valuable if the loss run originates from our core group.\ \ Any non-traditional loss run creates a significant limitation to UWX, as every single minute of productivity counts and our goal is to reduce the time spent on administrative tasks to zero. If we find a need to engage with the long tail of smaller insurance carriers, it won\'92t make sense for us to build a dedicated SenseML configuration for every single one of them. This presents us with a fascinating opportunity to figure out how to build an arbitrary solution, possibly with the use of multi-modal LLMs. The models will be able to extract data from PDFs to the best of their ability. We don\'92t know exactly what that will look like but we know for certain that an experimentation mindset will be at the heart of it.\ \ Stay tuned! If you are a software engineer interested in working on challenges like this - [we are hiring](https://withshepherd.com/careers) :)\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Engineering & Product\ \ ,\ \ Building the Bloomberg Terminal for Commercial Insurance\ \ Most insurers rent their operating system. We built ours and turned it into a Bloomberg Terminal for commercial risk.\ \ [READ](https://www.shepherdinsurance.com/blog/building-the-bloomberg-terminal-for-commercial-insurance) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/underwriting-with-superpowers-parsing-claims-data-with-ocr#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ The Evolution of Shepherd\'92s Post-Bind Motion\ \ How the PBC increased Shepherd's servicing efficiency by 75%\ \ [READ](https://www.shepherdinsurance.com/blog/the-evolution-of-shepherds-post-bind-motion) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/underwriting-with-superpowers-parsing-claims-data-with-ocr#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Nova, Shepherd's AI Assistant\ \ How Shepherd scales underwriting with a bespoke AI assistant named Nova.\ \ [READ](https://www.shepherdinsurance.com/blog/nova-shepherds-ai-assistant) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/underwriting-with-superpowers-parsing-claims-data-with-ocr#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Bridge Contractor Case Study\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/35m-bridge-and-structural-contractor-in-california#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $35M Bridge and Structural Contractor in California\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd592dfef74c88125083d_696560f94dd3f3cc3260d29e_photo-1563734167687-4677d35bf3c1.avif)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/35m-bridge-and-structural-contractor-in-california)\ \ $35M Bridge and Structural Contractor in California\ \ ### Insured Profile\ \ - Contractor specializing in post-tensioning, bridge construction, and structural repair\ - Headquartered in California\ - Operations in CA, HI, MN, and NV\ \ ### Placement\ \ - Contractor practice program\ - $7.5M p/o $10M x $5M x P\ \ ### Working with Shepherd\ \ This opportunity came to Shepherd looking for support in the 15x10 layer. We quickly provided our indication the following business day with the option to support the layer as part of a quota share. Over the upcoming weeks, we partnered closely with the broker to provide a quote that met the insured\'92s specific program requirements.\ \ \uc0\u8205 \ \ ### Why We Won\ \ This case study highlights the successful collaboration between our underwriters and the broker team to dive into the unique risks of this account. We dedicated considerable time to assess the risk and operations in order to understand the coverage needs thoroughly. As a result, we provided coverage terms and pricing that resulted in a positive outcome for the entire quota share layer.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655fdcd622e0e009375fa0_nguyen-khanh-ly-liiusuaisp0-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/283m-educational-facility-project-in-massachusetts)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$283M Educational Facility Project in Massachusetts](https://www.shepherdinsurance.com/case-studies/283m-educational-facility-project-in-massachusetts)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/283m-educational-facility-project-in-massachusetts) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58f480d2f2ec36de843_6966b7fe716d43caff4c48a3_photo-1592403386852-6f3c746e1ea6.avif)](https://www.shepherdinsurance.com/case-studies/451m-airport-renovation-project-in-tennessee)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$451M Airport Renovation Project in Tennessee](https://www.shepherdinsurance.com/case-studies/451m-airport-renovation-project-in-tennessee)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/451m-airport-renovation-project-in-tennessee) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58c3893e6d993916358_6966bd0688846706d525a0bd_photo-1607107834662-cb9df270abfb.avif)](https://www.shepherdinsurance.com/case-studies/275m-general-contractor-in-new-jersey)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$275M General Contractor in New Jersey](https://www.shepherdinsurance.com/case-studies/275m-general-contractor-in-new-jersey)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/275m-general-contractor-in-new-jersey) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## $352M Electrical Contractor\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/352m-electrical-contractor-in-new-jersey#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $352M Electrical Contractor in New Jersey\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c723392be2c40abc1b3b_anton-dmitriev-kbkoaghy8mu-unsplash.webp)\ \ Testimonial\ \ The Shepherd team provided multiple limit options as we tried to restructure the primary and excess program to achieve cost savings. While the structure ended up staying the same, Shepherd quoted additional limits that the client decided to purchase to support them as their business grows.\ \ \uc0\u8205 \ \ ![](https://www.shepherdinsurance.com/case-studies/352m-electrical-contractor-in-new-jersey)\ \ $352M Electrical Contractor in New Jersey\ \ ### Insured Profile\ \ - Electrical and engineering contractor\ - Headquartered in New Jersey\ - Operations in 13 states\ \ ### Placement\ \ - Contractor practice program\ - $5M x $45M x P follow-form excess liability policy\ \ ### Working with Shepherd\ \ We received the submission for a practice program renewal. We provided our initial indication within 1 business day after receiving full submission details and provided a formal quote within 2 business days of receiving the underlying terms. We spent time with the broker to understand the client\'92s operations and exposures in order to gain a thorough understanding prior to quote. We also provided pricing at multiple layers to help the broker successfully build their tower.\ \ \uc0\u8205 \ \ ### Why We Won\ \ Our flexibility to quote multiple layers and our ability to thoughtfully consider specific exposures in our underwriting helped secure our placement in the tower. Our responsiveness and transparency throughout the quoting process provided open communication which allowed us to form a quick and strong partnership with the brokerage team.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c5df6cfc7149f68e1965_jeriden-villegas-nisnhfmjimi-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$62M General Engineering Contractor in California](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c4fa815de2c8f6376448_sigmund-yzmhff-g-w0-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/50m-hvac-plumbing-piping-general-contractor-in-pennsylvania)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$50M HVAC, Plumbing, & Piping General Contractor in Pennsylvania](https://www.shepherdinsurance.com/case-studies/50m-hvac-plumbing-piping-general-contractor-in-pennsylvania)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/50m-hvac-plumbing-piping-general-contractor-in-pennsylvania) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58caf992d3da7da7193_6966bd60388d797b38e707a8_photo-1530240852689-f7a9c6d9f6c7.avif)](https://www.shepherdinsurance.com/case-studies/35m-electrical-contractor-in-pennsylvania)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$35M Electrical Contractor in Pennsylvania](https://www.shepherdinsurance.com/case-studies/35m-electrical-contractor-in-pennsylvania)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/35m-electrical-contractor-in-pennsylvania) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## $40M General Contractor Case Study\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/40m-general-contractor-in-new-york#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $40M General Contractor in New York\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c58c4cdb2e2c7a241376_fer-troulik-jzfeysbs8rk-unsplash.webp)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/40m-general-contractor-in-new-york)\ \ $40M General Contractor in New York\ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c94c9f94c92278c1c991_dmitriy-zub-jibusraauly-unsplash.avif)](https://www.shepherdinsurance.com/case-studies/50m-drilling-and-civil-contractor-in-new-jersey)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$50M Drilling and Civil Contractor in New Jersey](https://www.shepherdinsurance.com/case-studies/50m-drilling-and-civil-contractor-in-new-jersey)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/50m-drilling-and-civil-contractor-in-new-jersey) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58a28b2bc7616b17db0_696a3ca76def75bcf4edcade_Dayne%2520Topkin%2520Unsplash%2520(1).jpeg)](https://www.shepherdinsurance.com/case-studies/shepherd-s-high-touch-approach-fuels-primary-practice-growth)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Shepherd Grows Primary Practice Portfolio with High-Touch Approach](https://www.shepherdinsurance.com/case-studies/shepherd-s-high-touch-approach-fuels-primary-practice-growth)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/shepherd-s-high-touch-approach-fuels-primary-practice-growth) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c5df6cfc7149f68e1965_jeriden-villegas-nisnhfmjimi-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$62M General Engineering Contractor in California](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/62m-general-engineering-contractor-in-california) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Luxury Hotel Insurance Case Study\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/97m-high-profile-luxury-hotel-in-downtown-chicago#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $97M High-Profile Luxury Hotel in Downtown Chicago\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966ba17418db892da44f29f_benjamin-suter-trpj3ldlfti-unsplash.avif)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/97m-high-profile-luxury-hotel-in-downtown-chicago)\ \ $97M High-Profile Luxury Hotel in Downtown Chicago\ \ ### Insured Profile\ \ - OCIP built by an ENR Top 400 Contractor\ - A high-profile luxury hotel project in downtown Chicago\ - 36-month project\ \ ### Placement\ \ - $10M x $50M x P project excess liability policy\ \ ### Working with Shepherd\ \ Shepherd received the submission from the broker for this project and provided our initial indication within 4 hours. We presented multiple pricing options which allowed us to find the right spot in the tower to meet target pricing and terms. We turned around a quote within 1 business day.\ \ \uc0\u8205 \ \ ### Why We Won\ \ Close communication with the broker allowed us to provide quick up to date deliverables as the project start date became solidified. Speed and flexibility to provide multiple pricing options allowed Shepherd to compete for several different layers of this program.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655f976f69336729c581b6_tobias-nii-kwatei-quartey-k8geqikycsm-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/155m-general-contractor-in-missouri)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$155M General Contractor in Missouri](https://www.shepherdinsurance.com/case-studies/155m-general-contractor-in-missouri)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/155m-general-contractor-in-missouri) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c58c4cdb2e2c7a241376_fer-troulik-jzfeysbs8rk-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/40m-general-contractor-in-new-york)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$40M General Contractor in New York](https://www.shepherdinsurance.com/case-studies/40m-general-contractor-in-new-york)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/40m-general-contractor-in-new-york) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c4aa91e69f3c5ce27eb9_shane-mclendon-9jpjrfltbi0-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/81m-earthwork-contractor-in-wisconsin)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$81M Earthwork Contractor in Wisconsin](https://www.shepherdinsurance.com/case-studies/81m-earthwork-contractor-in-wisconsin)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/81m-earthwork-contractor-in-wisconsin) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## AI in Construction Underwriting\ [Skip to main content](https://www.shepherdinsurance.com/blog/harnessing-artificial-intelligence-a-new-era-for-construction-underwriting#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Company Announcements\ \ ,\ \ # Harnessing Artificial Intelligence: A New Era for Construction Underwriting\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69682c4b3fcd25422c9ef088_d-koi-fc1gbkmv-dw-unsplash.webp)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ April 3, 2023\ \ #### Accelerating Shepherd's vision for a better insurance experience in Construction\ \ As AI tools, particularly language models (LLMs), rapidly reshape the business landscape, OpenAI's ChatGPT, armed with its trailblazing GPT-4 technology, has taken Silicon Valley by storm. This technological stepchange has spurred countless startups to race for ways to integrate these powerful tools into their daily operations.\ \ At Shepherd, we're thrilled by AI's potential to achieve a foundational company goal: the elimination of administrative underwriting. By doing so, we can pioneer a service model unique for the high-volume, middle-market construction sector, which has long been served by insurers through low touch transactional relationships. As we delve into AI and its applications, it becomes clear that its potential extends far beyond automating basic administrative tasks.\ \ By capitalizing on AI, underwriting can become data-driven, efficient, and proactive, unlocking insights and analyses that were once out of reach. In this blog post, we'll delve into three specific ways AI will revolutionize underwriting in construction and explain our wholehearted embrace of this technology.\ \ #### Insights at Scale: AI Empowers Underwriters to Assess Exposure and Optimize Risk Selection\ \ Among AI's many strengths in underwriting is its capacity to swiftly and accurately process vast quantities of data. AI can perform simple tasks such as triaging submissions, extracting exposure data, and reviewing coverage of underlying policies.\ \ Insurance submissions house a wealth of untapped data that, until now, has remained largely unexploited by carriers. AI possesses the ability to meticulously analyze loss runs, identifying claims drivers or patterns, and equipping underwriters with the insights needed to make informed decisions based on a comprehensive understanding of their clients. With a profound grasp of a client's needs, insurers can even recommend tailored tools or technologies to address the client's unique loss experiences.\ \ During the proposal process, AI can assist in providing real-time exposure analysis, premium driver identification, price benchmarking, loss modeling, and cohort analysis. By sharing this information with clients, insurers can provide transparency into the decision making and help our customers enact changes that will improve their risk profile.\ \ #### From Good to Great: AI Boosts Underwriters' Productivity and Decision-Making\ \ AI streamlines administrative tasks for underwriters, enabling them to focus on technical review and risk selection, thus enhancing their efficiency. By automating routine tasks like data entry, AI allows underwriters to manage up to several times more accounts than they could handle manually.\ \ A study by the National Association of Insurance Commissioners (NAIC) examining the expense ratios of major insurance providers such as Chubb, Travelers, and Liberty Mutual reveals that the average expense ratio for construction insurance hovers around 30%. This data underscores the significance of AI in optimizing underwriting processes and reducing operational costs. By leveraging AI, insurers can target these expense ratios, resulting in a more cost-effective and efficient underwriting process.\ \ #### The Future of Insurance: AI's Impact on Risk Mitigation and Client Relationships\ \ AI will be a driving force behind the transition to active insurance partnerships, a concept that\'92s already being pioneered by our friends at Coalition in the Cyber Liability space. In middle-market construction, today\'92s insurance providers are engaging with their clients once during renewal and only a few times per year.\ \ This creates a reactionary relationship between the parties, whereby adverse development of losses or market conditions are met with rate changes that often surprise brokers and clients. This is especially painful for contractors who are often bidding on projects several months in advance. Any negative change in their insurance costs may affect their profitability, especially if it involves a future contract that has already been awarded.\ \ At Shepherd, we\'92re exploring how AI can help deliver a more active insurance experience for contractors. One day, we hope our customers think of us as an outsourced risk management arm for their company. In practice, this could include resources like customized, timely risk mitigation training for clients or supplying automatic alerts and risk monitoring based on project incident data. Furthermore, AI will enable clients or brokers to self-serve for coverage changes and policy needs, transitioning the insurer-client relationship from a mere transaction to a true partnership.\ \ #### Embracing AI-Driven Underwriting Solutions for a Brighter Future in Construction Insurance\ \ Shepherd is already integrating AI into our toolkit, harnessing its efficiency gains. As one of the most data-rich industries with no two businesses being identical, construction is ripe for the application of intelligent models that can adapt and understand a variety of datasets.\ \ Employing AI for risk and pricing analysis enables us to make well-informed decisions and provide better service to our clients. Additionally, AI allows underwriters to handle more accounts at greater depth, making their job both more personal with our clients and more enjoyable for our team. Lastly, AI is set to revolutionize risk mitigation and client relationships, transforming the insurance landscape from reactive to proactive. By embracing AI-driven underwriting solutions, Shepherd is positioned to stay ahead of the curve and deliver unparalleled value to our clients in the construction industry.\ \
\ \ Read more from Shepherd\ \ Company Announcements\ \ ,\ \ Not One Deal Deep: Why Partnership Still Matters in Construction Insurance\ \ In commercial construction, trust is currency. Projects are complex, timelines are tight, and insurance placements are rarely straightforward. Success requires more than just coverage \'96 it requires partners who understand the stakes, move quickly, and show up consistently.\ \ [READ](https://www.shepherdinsurance.com/blog/not-one-deal-deep-why-partnership-still-matters-in-construction-insurance) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/harnessing-artificial-intelligence-a-new-era-for-construction-underwriting#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ When Builders Invest in Tech, Everyone Wins\ \ Nils Sorenson, SVP Gallagher Construction Services, Arthur J. Gallagher & Co shares his perspective on rethinking risk through technology.\ \ [READ](https://www.shepherdinsurance.com/blog/when-builders-invest-in-tech-everyone-wins) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/harnessing-artificial-intelligence-a-new-era-for-construction-underwriting#) READ\ \ READ\ \ No items found.\ \ Shepherd Expands Insurance Portfolio with New Admitted Excess Liability Products for Commercial Construction\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-expands-insurance-portfolio-with-new-admitted-excess-liability-products-for-commercial-construction) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/harnessing-artificial-intelligence-a-new-era-for-construction-underwriting#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Contractor Savings and AI Compliance\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/283m-general-contractor-in-vermont-utilizing-casualty-pro#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Shepherd Savings\ \ ,\ \ # $400M General Contractor utilizing Savings & AI Compliance\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6965597c60f9d1c8707dcbcc_jeriden-villegas-vlpum5wp5z0-unsplash-1.webp)\ \ Testimonial\ \ Shepherd won the business for two reasons, people and value. The team made themselves available to meet with the client, which was very well received as our client is a relationship buyer and they were able to provide tremendous value by offering multiple layer options at competitive rates with solid coverage. The client is ecstatic with the results and is looking forward to a long partnership with Shepherd.\ \ \uc0\u8205 \ \ ![](https://www.shepherdinsurance.com/case-studies/283m-general-contractor-in-vermont-utilizing-casualty-pro)\ \ $400M General Contractor utilizing Savings & AI Compliance\ \ $10M Excess\ \ ### Initial Placement\ \ After meeting with the broker to discuss prospective opportunities, the broker sent this submission to Shepherd for a review. We provided our initial indication within 24 hours and immediately activated our Savings offering given the insured's usage of technology partners Procore and OpenSpace. We quoted multiple layers within the tower in order to identify the best option for the client\'92s program needs.\ \ #### Why Shepherd Won The Business\ \ The initial conversation around Shepherd Savings led to an engaging client meeting between Shepherd, the client's CIO, and the Director of Risk Management. After discussing the program, treatment of construction tech data, and benefits for the insured, our team moved forward with a preferred Savings option. Based on the insured\'92s strong adoption of Procore, we were able to provide revised pricing and terms for our proposed layer that ultimately secured the win. We formed a strong partnership with the broker through our communication and responsiveness throughout the process.\ \ #### Shepherd AI Compliance\ \ After a discovery call to introduce a new Shepherd initiative for leveraging AI to assist with automating certificate of insurance (COI) reviews, the insured volunteered to participate in a pilot customer cohort. The insured's existing process to review COIs and was largely spreadsheet driven and required significant time from the risk management team to complete. Requirements for subcontractors were allocated based on the combination of project location and trade type. This added additional complexity (and time) to the review process.\ \ With Shepherd Compliance the insured was able to:\ \ 1. Centralize COI reviews in a single platform\ 2. Sync projects and vendors from Procore\ 3. Assign dynamic requirements to vendors based on project location or subcontractor trade type\ 4. Automate renewal processes\ \ #### Policy Renewal\ \ We successfully renewed the client's policy for a second coverage year providing additional premium credits in consideration for usage of Shepherd Compliance. The client continues to benefit from the Savings program which recognizes the use of construction tech on jobsites. We are proud to continue working with this client and their exceptional brokerage team.\ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69654d27d5d877ae4b1e347c_kiryl-vubmzgidiqq-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/data-center-developer-partners-opts-into-shepherd-savings-for-315m-ocip-in-va)\ \ Shepherd Savings\ \ ,\ \ [Data Center Developer opts into Shepherd Savings for $315M OCIP in VA](https://www.shepherdinsurance.com/case-studies/data-center-developer-partners-opts-into-shepherd-savings-for-315m-ocip-in-va)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/data-center-developer-partners-opts-into-shepherd-savings-for-315m-ocip-in-va) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58d0db387985ab5d7eb_696aa2e93dfff36cdd9d7d11_Yunus%2520Tug%2520Unsplash%25201%2520(1).jpeg)](https://www.shepherdinsurance.com/case-studies/how-this-gc-turned-jobsite-safety-into-premium-savings-with-shepherd-savings)\ \ Shepherd Savings\ \ ,\ \ [How This GC Turned Jobsite Safety into Premium Savings with Shepherd Savings](https://www.shepherdinsurance.com/case-studies/how-this-gc-turned-jobsite-safety-into-premium-savings-with-shepherd-savings)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/how-this-gc-turned-jobsite-safety-into-premium-savings-with-shepherd-savings) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd591077396ece3912b93_696a3c2efe13ff153a116ca0_Andy%2520Quezada%2520Unsplash.jpeg)](https://www.shepherdinsurance.com/case-studies/how-shepherd-savings-is-enhancing-risk-control-strategies)\ \ Shepherd Savings\ \ ,\ \ [How Shepherd Savings is Enhancing Risk Control Strategies](https://www.shepherdinsurance.com/case-studies/how-shepherd-savings-is-enhancing-risk-control-strategies)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/how-shepherd-savings-is-enhancing-risk-control-strategies) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Insurance Solutions for Contractors\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/20m-plumbing-and-hvac-contractor-in-new-jersey#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $20M Plumbing and HVAC Contractor in New Jersey\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58d57218c9af0d20b49_6966bf248db261dddd05b286_photo-1611757416703-e67b2ca37996.avif)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/20m-plumbing-and-hvac-contractor-in-new-jersey)\ \ $20M Plumbing and HVAC Contractor in New Jersey\ \ ### Insured Profile\ \ - Contractor specializing in plumbing and HVAC\ - Headquartered in New Jersey\ - Operations in New Jersey\ \ ### Placement\ \ - Contractor practice program\ - $10M x $10M x P follow-form excess liability policy\ \ ### Working with Shepherd\ \ This submission was sent to Shepherd for an upcoming renewal. This program was initially bundled with another entity\'92s excess program; however, this was unbundled for the 2023 term. Our team was able to quickly turn around an immediate indication and formal proposal within 1 business day.\ \ \uc0\u8205 \ \ ### Why We Won\ \ Our team's expertise in promptly reviewing and comprehending the new program structure and the insured's requirements allowed us to offer a swift proposal to the broker, which was essential to meet the client's timeline. Our flexibility, responsiveness, and clear communication with the broker were key factors that helped us secure our placement in the tower.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c58c4cdb2e2c7a241376_fer-troulik-jzfeysbs8rk-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/40m-general-contractor-in-new-york)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$40M General Contractor in New York](https://www.shepherdinsurance.com/case-studies/40m-general-contractor-in-new-york)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/40m-general-contractor-in-new-york) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd590ef9b429398b6ca84_6966bb40ccff3794c7f2835f_photo-1544724569-5f546fd6f2b5.avif)](https://www.shepherdinsurance.com/case-studies/329m-electrical-contractor-in-iowa)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$329M Electrical Contractor in Iowa](https://www.shepherdinsurance.com/case-studies/329m-electrical-contractor-in-iowa)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/329m-electrical-contractor-in-iowa) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c8695e557ee8980463e7_meritt-thomas-uizqwxw9hn8-unsplash%201.avif)](https://www.shepherdinsurance.com/case-studies/364m-street-road-highway-interstate-project-in-massachusetts)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$364M Street & Road (Highway Interstate) Project in Massachusetts](https://www.shepherdinsurance.com/case-studies/364m-street-road-highway-interstate-project-in-massachusetts)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/364m-street-road-highway-interstate-project-in-massachusetts) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Shepherd's 2023 Review\ [Skip to main content](https://www.shepherdinsurance.com/blog/shepherds-2023-year-in-review#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Company Announcements\ \ ,\ \ # Shepherd's 2023 Year in Review\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696823580af0198240804a44_2095.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fc43363a51e9ae251df13_laura-headshot-feb-2024.avif)\ \ Laura Watts\ \ Head of Customer Experience\ \ December 21, 2023\ \ 2023 was marked by transformative growth, collaboration, and the unwavering support of our partners. The relationships we\'92ve built have been instrumental in our success and we couldn\'92t have gotten here without the endless support from our partners, insureds, and stakeholders. Let\'92s take a look at some of our top moments from this year:\ \ #### \\\\# Remarkable Partnership Growth \uc0\u55356 \u57137 \ \ At the center of all our success is the broker-centric foundation we\'92ve built this company upon. Throughout this year, we maintained a limited number of distribution partners, focusing on developing meaningful connections with those partners and long-lasting relationships with our insureds. \'a0We stand by this commitment and have witnessed some remarkable results that we are proud to share:\ \ - Submission count soared by **186%** \uc0\u8205 \ - Average indication time remained **<24 hours** \uc0\u8205 \ - Gross written premium grew by **323%**\ - **Increased partnership ratios** across our entire portfolio\ \ \\\\* Indication ratio: \\*\\*+14%\\*\\* Y-o-Y\ \ \\\\* Quote ratio: \\*\\*+11%\\*\\* Y-o-Y\ \ \\\\* Hit ratio: consistent Y-o-Y\ \ Despite seeing more submissions and quoting more business than ever, we are incredibly proud of our consistent quote-to-bind results \'96 a signal of how well our products are resonating with brokers and clients.\ \ Another focus for our team in 2023 was broadening our presence within these appointed brokerages, recognizing we had significant potential for expansion across the country. Throughout the year, our priority was introducing Shepherd to as many new offices and contacts as possible, and we are thrilled with the outcomes.\ \ \uc0\u8594 We successfully engaged with \\*\\*75\\*\\* new offices, witnessing a remarkable growth of \\*\\*1,275%\\*\\* of our broker distribution channel.\ \ Looking ahead to 2024, our strategy will remain focused on limited distribution and further building upon our relationships. We recognize the value in this approach and are excited to see how it continues to evolve.\ \ #### Exciting Product Launches \uc0\u55357 \u56960 \ \ Our mission revolves around delivering innovative insurance products for contractors, and we are proud to present a recap of our key product launches this year:\ \ ##### Admitted and Non-admitted Primary Casualty Coverage\ \ - Our admitted product is live in 25+ states and growing every week.\ - We offer countrywide support (except New York) for Primary GL offerings.\ \ ##### CasualtyPro Expansion\ \ - Casualty Pro now has four tech partners: Procore, Autodesk, OpenSpace, and Samsara (and growing!).\ \ ##### Marketplace Collaborations\ \ - Our marketplace now features partnerships with 12+ of the leading contech solutions on the market.\ \ ##### Shepherd Digital Risk Services\ \ - We launched our first product for contractors, Shepherd Insights, and an exciting announcement about our next product coming in Q1 \'9124.\ \ In addition to our external products, our engineering team is continuously committed to the development of Shepherd\'92s in-house underwriting platform, which is at the forefront of all we do. Our platform allows our underwriting team to deliver exceptional service, responsiveness, and quality for all our stakeholders. This year, we rolled out \\*\\*100+\\*\\* new features to enhance our team\'92s capabilities.\ \ \uc0\u8594 One of our biggest highlights was our \\*\\*automated loss run tool\\*\\* that enables our underwriters to convert PDF loss runs into Excel format in just seconds - saving our team hours of work a week!\ \ #### Expanding Our Reach \uc0\u55358 \u56605 \ \ Over the past two years, Shepherd has crafted a unique marketing approach that has delivered unexpected results and become an important pillar in our company\'92s growth.\ \ - In April 2022, we introduced our first **Monthly Partnership Update** email\ \ This email features key metrics from the prior month, including submissions received, average response time, deal outcomes, and highlighted personal shout-outs, leaderboards, and notable account wins.\ - Simultaneously, in April 2022, we began our **Shepherd Monthly Update** newsletter\ \ These updates share Shepherd's company highlights, areas of focus, and express gratitude for those contributing to our growth.\ - In January 2023, we launched our first **Monthly Case Study**\ \ This email spotlights specific Shepherd wins and features partner testimonials, showcasing our appetite and differentiators in creative ways.\ \ \uc0\u8594 Over the past 20 months, we\'92ve sent \\*\\*~400\\*\\* unique emails to our continually growing distribution list (which has grown \\*\\*1,275%\\*\\*).\ \ While we receive tons of great engagement with these emails, some of our favorite responses include requests to join our distribution list:\ \ - \'93My colleague forwarded me your email, can you please add me to your list?\'94\ - \'93Can you please add my entire team (emails below) to your distribution list?\'94\ \ \uc0\u8594 \\*\\*Yes, our opt-in rate remains higher than our opt-out rate\\*\\*. (Fun fact: we\'92ve only received 4 unsubscribe requests to date.)\ \ Our intention with this strategy was centered around:\ \ 1. **A shared journey:** we want to take our partners along with us for the wild ride of the start-up journey that we are on everyday.\ 2. **Authenticity matters:** we mean what we say, and we want to make sure our partners know that.\ 3. **We strive to be different:** we want to build meaningful connections and finding creative ways to do so will always be a top priority.\ \ We are thrilled this resonates with so many of you and look forward to building upon this motion.\ \ #### Success Stories Spotlights \uc0\u10024 \ \ A top accomplishment this year has been the growing collaboration and shared success we\'92ve experienced with so many of you. Grateful for the opportunities to demonstrate our capabilities, we hope that you've experienced our commitment to these partnerships. Here\'92s a quick recap of some of our favorite wins together:\ \ **How Shepherd\'92s Focus on Partnerships is Leading to Growth**: \'93The Shepherd team is collaborative and always looking to provide solutions. Knowing we needed to restructure this excess program, Shepherd was able to quickly underwrite and provide two different layering options well before our need-by date. This gave us ample time to position them within the tower in a place that was beneficial for all parties, most importantly the insured.\'94\ \ **How Shepherd Differentiates from the Competition:** \'93Their expertise, competitive pricing and effective communication differentiate them from the competition. I look forward to expanding the partnership and will continue to recommend Shepherd to clients across the industry.\'94\ \ **Turning data into growth: how past submissions are fueling Shepherd\'92s 2023 strategy**: \'93The team\'92s strong communication skills and mutual support have consistently fostered a sense of unity and allowed us to achieve our goals efficiently.\'94\ \ **How Shepherd\'92s Broker-Obsessed Approach is Uncovering New Opportunities**: \'93We worked with the Shepherd Team on an infrastructure project placement and the overall experience was phenomenal. We and the Insured greatly value the relationship with Shepherd and look forward to continuing to grow!\'94\ \ **Contractor's Technology Investments Elevate Renewal Experience with Shepherd**: \'93It's always a pleasure to work with Shepherd; the vibrancy and tenacity of their teams shines through everything they do.\'94\ \ **Shepherd\'92s Recent Success with Captive Lead Placements**: \'93Shepherd's ability to provide a tailored solution with quality terms and competitive pricing, all while turning around quotes at the snap of a finger, truly makes them a broker's best friend.\'94\ \ **Shepherd\'92s Project Success with OCIPs, CCIPs, RCCIPs, & JVs:** \'93I have told my team to consider Shepherd on every new business deal and renewal that fits their appetite. We look forward to growing our partnership!\'94\ \ Check out our [case studies page](https://www.shepherdinsurance.com/customer-stories) to read more about some of our favorite wins.\ \ #### Shepherd Team Expansion \uc0\u55356 \u57166 \ \ To make all of this happen, we invested in expanding the Shepherd team with some significant new hires. We grew by 30% throughout the year and will be focused on hiring as we head into 2024, with a new office opening soon in New York City. Our Shepherd family grew too - welcoming new spouses and babies into our crew.\ \ We want to extend heartfelt gratitude to everyone who has helped us get here today. Looking ahead to 2024, we are excited to build upon these achievements, deepen our partnerships, and continue making strides towards our mission. Thank you to all of those who were a part of Shepherd's journey in 2023!\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ No items found.\ \ Major Update to Shepherd's Primary Offering\ \ Shepherd has expanded its capabilities to include non-admitted primary casualty offerings on a countrywide basis, effective immediately.\ \ [READ](https://www.shepherdinsurance.com/blog/major-update-to-shepherds-primary-offering) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherds-2023-year-in-review#) READ\ \ READ\ \ No items found.\ \ Design Engineering at Shepherd\ \ Where product thinking, design craft, and code execution meet.\ \ [READ](https://www.shepherdinsurance.com/blog/design-engineering-at-shepherd) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherds-2023-year-in-review#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Announcing Shepherd's $13.5M Series A\ \ Today we\'92re thrilled to announce Shepherd has raised a Series A financing, led by Costanoa Ventures\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-shepherds-13-5m-series-a) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherds-2023-year-in-review#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Insurance Solution for Contractor\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/primary-gl-auto-for-65m-contractor-in-north-carolina#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # Primary GL & Auto for $65M Contractor in North Carolina\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696557c5d8b462eccab1c1f2_drew-beamer-nd7bmkflnba-unsplash.webp)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/primary-gl-auto-for-65m-contractor-in-north-carolina)\ \ Primary GL & Auto for $65M Contractor in North Carolina\ \ Primary GL: $1M / $2M / $2M & Auto: $1M CSL\ \ #### Program Type\ \ - Contractor Practice Program\ - $65M Contractor\ - North Carolina\ \ #### Placement Profile\ \ - Admitted Primary GL & Auto\ - $1M / $2M / $2M & $1M CSL\ - Guaranteed Cost\ \ #### Background\ \ Shepherd offers admitted primary coverage in 46 states (as of July 2024) with a broad appetite for contractor practice programs and projects. For detailed information on our appetite, visit our website. The core focus for our primary program is middle-market contractors (between $50M-$300M in revenue). We combine a high-quality service experience with our proprietary digital risk services platform, designed to elevate our clients' risk management strategies.\ \ Working with us on a primary account, our partners can expect the same level of responsiveness, expertise, and collaboration as with our excess placements. This recent win showcases those principles, as well as our strong appetite for practice programs in the middle-market sector.\ \ #### How it came together\ \ This opportunity came to Shepherd through a new broker partner seeking an alternative solution for their client, who was dissatisfied with the incumbent carrier's service. The broker was recommended to Shepherd based on a colleague\'92s prior positive experience with our team.\ \ Upon reviewing the submission, our team was immediately drawn to the account due to the contractor\'92s profile, jurisdiction, and impressive loss history. We promptly communicated our ability to offer combined primary GL and Auto coverage in line with the program's existing structure. Our sense of urgency and enthusiasm around the opportunity helped build trust with the broker and positioned us strongly for the program.\ \ Several key factors contributed to Shepherd's success in securing this account. Our quick responses and open communication throughout the process allowed the broker to rely on us while finalizing other aspects of the program structure. Close collaboration with the broker team enabled us to meet both pricing and coverage requirements. This efficient approach resulted in delivering a final proposal within just one week, with the program binding shortly after.\ \ This experience instilled confidence in the broker that we would be a reliable partner for the client going forward. We are excited about this new partnership and look forward to building a strong relationship with the client through continued service excellence and introducing our free digital risk services to enhance their risk and safety strategy.\ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69839adc1a021853f651f55d_6971534408788912eb5ba9a2_69714ad2725ae3f3d33d7a68_Getty%2520Images%2520Unsplash%25201.jpeg)](https://www.shepherdinsurance.com/case-studies/tailored-builders-risk-solution-for-site-roadway-project-in-wa)\ \ Construction\ \ ,\ \ Property\ \ ,\ \ [Tailored Builder\'92s Risk Solution for Site & Roadway Project in WA](https://www.shepherdinsurance.com/case-studies/tailored-builders-risk-solution-for-site-roadway-project-in-wa)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/tailored-builders-risk-solution-for-site-roadway-project-in-wa) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd5912ec9965c16a2afe0_6965654ed45a7cc459d9d563_photo-1617536428797-1a8b54ac2abc.avif)](https://www.shepherdinsurance.com/case-studies/202m-apartment-complex-project-in-north-carolina)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$202M apartment complex project in North Carolina](https://www.shepherdinsurance.com/case-studies/202m-apartment-complex-project-in-north-carolina)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/202m-apartment-complex-project-in-north-carolina) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655e96f4cc35c13d1746e5_dakota-roos-dsrhwpe6v9c-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/lead-placements-for-captive)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [Captive Program Lead Placements](https://www.shepherdinsurance.com/case-studies/lead-placements-for-captive)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/lead-placements-for-captive) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## New Casualty Opportunities\ [Skip to main content](https://www.shepherdinsurance.com/blog/shepherd-expands-into-primary-casualty-lines-unveiling-new-opportunities-for-contractors#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Company Announcements\ \ ,\ \ # Shepherd Expands into Primary Casualty Lines, Unveiling New Opportunities for Contractors\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696827a6e4817dd3df00ed3f_announcement-cover%201.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69799bd50af391cce8bab645_image%2071.png)\ \ Justin Levine\ \ Co-Founder & CEO\ \ August 28, 2023\ \ Today marks an extraordinary milestone for Shepherd as we proudly announce our expansion into Primary Casualty lines. We have begun supporting additional placements for Primary General Liability, Workers\'92 Compensation, and Commercial Auto with continued support for Umbrella and Excess Casualty.\ \ After a year of dedicated efforts in marketing for capacity while growing our portfolio with new policyholders, we are thrilled to broaden our casualty offerings.\ \ #### Our Journey So Far\ \ Throughout the last year, we've forged partnerships with some of the world's leading carriers and reinsurers in order to bring a top-quality program to market. Shepherd\'92s primary offerings will be through Core Specialty subsidiary, StarStone National Insurance Company, written on admitted paper, with a rating of A- (Excellent) by A.M. Best, and financial size XII. We know how important the financial strength of an insurance program is to our clients, and we\'92re humbled by the trust some of the world\'92s largest insurers have bestowed upon us.\ \ At the heart of our mission lies the belief that contractors who invest in technology to enhance safety, productivity, and efficiency are fundamentally better risks. In line with this vision, we are thrilled to extend our existing program, [Casualty Pro](https://www.shepherdinsurance.com/savings), into primary lines where we will continue to offer underwriting credits and preferred terms to contractors who have adopted these tools in earnest. On a select basis, as we do with Umbrella programs, we will offer renewal-rate guarantees as part of our proposals.\ \ **Excess Program Growth**\ \ A few highlights since the launch of our Excess program at of end of Q1 2022:\ \ - 17 retail appointments including 10/10 top brokerages by volume\ - More than 800 submissions and average indication time of 16 hours\ - Written exposure in every US state\ - 364% YoY growth (premium)\ \ \uc0\u8205 \ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d61fd11797c36c88a118d_1693169313-new-question-8_27_2023-12_35_00-pm.png)\ \ Shepherd\'92s Submission Growth by Quarter\ \ #### Our New Product Offerings\ \ Today we are live with our Primary Casualty offerings in 15 states with several more soon to launch here in 2023.\ \ Our current [underwriting appetite](https://www.shepherdinsurance.com/savings) will serve as a template for how we approach these new products. We'll continue to concentrate on serving middle-to-upper market contractors (greater than $50M in sales, on average), and providing support for both annual ("practice") programs and project-specific covers, including wrap-ups and joint-ventures. We will offer supported Umbrella or Excess placements, providing coverage above our own primary products.\ \ Our portfolio today has exposure in every US state, and is well-diversified geographically. We intend to follow the same approach with primary lines and have built out a countrywide appetite. As we receive additional state approvals, we\'92ll continue to announce new states live throughout the remainder of 2023 and into early 2024.\ \ We understand the value of flexibility in program structures, and our primary offerings will include both guaranteed cost and loss sensitive programs. We\'92ll work with our clients and broker partners to determine the right structure for each program, and will avoid any one-size-fits-all approaches in our underwriting.\ \ **Primary Lines Key Highlights:**\ \ - Live in 15 states\ - Up to $2M CGL, $2M AL & APD, and WC\ - Practice programs & project placements\ - Supported Umbrella or Excess\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d62763ab75c08bdd3dd8c_1693169370-announcement_states.png)\ \ Shepherd Primary Launch by State\ \ #### Empowering Our Distribution Partners\ \ We recognize the indispensable role played by retail broker agents in the construction casualty space, as representatives of contractors and trusted advisors on complex coverage matters. At Shepherd, our focus is on empowering brokers with the tools they need to succeed rather than displacing them.\ \ Shepherd\'92s speed-to-indication has become our calling card, and we\'92ll be doubling down on this as part of the expansion. Brokers should expect working with Shepherd to be a delight, even if we don't end up binding on a particular opportunity. It\'92s no surprise that our submission count this year is already almost 50% above our 2022 total, and continues to grow quarter-over-quarter. Brokers repeatedly tell us they love working with Shepherd, and the feeling is mutual!\ \ To enable industry best speed, our vision is to eliminate as many administrative underwriting tasks as possible through the use of our own technology. An extraordinary effort was put into expanding the Shepherd underwriting platform for these additional products including everything from price modeling to proposal and policy generation.\ \ Brokers will feel the true power of our engineering not only in our speed to response but with the continued support for loss and exposure benchmarking through Shepherd Insights that will be included as part of our completely digital quote and proposal experience.\ \ #### Resources to Enable Our Customers\ \ In addition to our insurance offerings, we are embarking on a number of new in-house software initiatives that will help our clients better manage risk. As a technology company, we have the unique capability to provide additional resources that support the insurance products we offer, and intend to help our clients improve loss outcomes with their use \'96 a win-win for our clients and Shepherd.\ \ We made our first two product releases public in support of this strategy last quarter, initially with [Shepherd Insights](https://www.shepherdinsurance.com/savings) \\- a loss benchmarking tool and then subsequently with [Shepherd Rewards](https://www.shepherdinsurance.com/savings), a marketplace of technology partners available to our clients at preferred pricing. Each and every proposal from Shepherd will include information from these two offerings.\ \ We\'92re currently piloting a new Shepherd software product with several current policyholders, which leverages powerful new technology available in the artificial intelligence (AI) arena. The feedback has been overwhelmingly positive thus far. We\'92re excited to reveal more in the coming weeks.\ \ #### A Look Ahead\ \ This expansion into primary casualty lines is still just the beginning of our story, but a significant milestone nonetheless. We\'92ll continue to develop new insurance products with a goal of a holistic industry practice suite on par with the largest construction insurance incumbents.\ \ Reflecting for just a moment, today\'92s announcement marks a significant inflection point for our company. Underwriting primary products has been in the DNA of Shepherd since we started the company, and the opportunity to partner even more closely with our clients is extremely exciting. Rest assured, we are already hard at work on what\'92s next.\ \ Finally, we remain incredibly thankful for all the support we have received from our friends, brokers, and investment partners who have believed in us throughout this incredible journey.\ \ Thank you to our supporters, partners, and visionary builders shaping our world.\ \ For more detailed information, visit: [www.withshepherd.com](https://www.withshepherd.com](https//withshepherd.com)\ \ **Contact Information** Website: [www.withshepherd.com](https://www.withshepherd.com](https//withshepherd.com)\ \ Submissions and inquiries: [submissions@withshepherd.com](mailto:https://submissions@withshepherd.com)\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Company Announcements\ \ ,\ \ When Builders Invest in Tech, Everyone Wins\ \ Nils Sorenson, SVP Gallagher Construction Services, Arthur J. Gallagher & Co shares his perspective on rethinking risk through technology.\ \ [READ](https://www.shepherdinsurance.com/blog/when-builders-invest-in-tech-everyone-wins) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-expands-into-primary-casualty-lines-unveiling-new-opportunities-for-contractors#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Harnessing Artificial Intelligence: A New Era for Construction Underwriting\ \ At Shepherd, we're thrilled by AI's potential to achieve a foundational company goal: the elimination of administrative underwriting.\ \ [READ](https://www.shepherdinsurance.com/blog/harnessing-artificial-intelligence-a-new-era-for-construction-underwriting) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-expands-into-primary-casualty-lines-unveiling-new-opportunities-for-contractors#) READ\ \ READ\ \ Engineering & Product\ \ ,\ \ Announcing Casualty Pro - a partnership program to reward innovative contractors\ \ Today we\'92re announcing Casualty Pro, a new Shepherd program that introduces technology usage data into our underwriting process.\ \ [READ](https://www.shepherdinsurance.com/blog/announcing-casualty-pro---a-partnership-program-to-reward-innovative-contractors) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-expands-into-primary-casualty-lines-unveiling-new-opportunities-for-contractors#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Partnership in Construction Insurance\ [Skip to main content](https://www.shepherdinsurance.com/blog/not-one-deal-deep-why-partnership-still-matters-in-construction-insurance#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Company Announcements\ \ ,\ \ # Not One Deal Deep: Why Partnership Still Matters in Construction Insurance\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966cb5b91e69f3c5ce3ed47_danielle_cover.avif)\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fc43363a51e9ae251df13_laura-headshot-feb-2024.avif)\ \ Laura Watts\ \ Head of Customer Experience\ \ May 27, 2025\ \ #### Partner Spotlight: Danielle Ross, Marsh & McLennan Agency\ \ This is the first in our series, "Beyond the Bind" \'a0Stories from Brokers that go deeper than the coverage Shepherd provides \'97into partnership, speed, and technology. First up: Danielle Ross, National Head of Construction at Marsh McLennan Agency shares her perspective on partnership.\ \ Beyond the Bind: Danielle Ross on Partnership with Shepherd - YouTube\ \ [Photo image of Shepherd](https://www.youtube.com/channel/UCgQa3SYQTklZ53pubq0YTPQ?embeds_referring_euri=https%3A%2F%2Fwww.shepherdinsurance.com%2F)\ \ Shepherd\ \ 7 subscribers\ \ [Beyond the Bind: Danielle Ross on Partnership with Shepherd](https://www.youtube.com/watch?v=xEXjgigcrhM)\ \ Shepherd\ \ Search\ \ Info\ \ Shopping\ \ Tap to unmute\ \ If playback doesn't begin shortly, try restarting your device.\ \ You're signed out\ \ Videos you watch may be added to the TV's watch history and influence TV recommendations. To avoid this, cancel and sign in to YouTube on your computer.\ \ CancelConfirm\ \ Share\ \ Include playlist\ \ An error occurred while retrieving sharing information. Please try again later.\ \ Watch later\ \ Share\ \ Copy link\ \ Watch on\ \ 0:00\ \ /\ \ \'95Live\ \ \'95\ \ #### Why Partnership Still Matters\ \ In commercial construction, trust is currency. Projects are complex, timelines are tight, and insurance placements are rarely straightforward. Success requires more than just coverage \'96 it requires partners who understand the stakes, move quickly, and show up consistently.\ \ At Shepherd, we believe the broker-underwriter relationship is one of the most important \'96 and overlooked\'97factors in delivering better outcomes. That\'92s why we\'92re launching this series spotlighting voices across the industry.\ \ Danielle has spent over two decades in construction insurance, first as an underwriter and now as a broker. Her perspective is shaped by experience on both sides of the table. \'93We\'92re not one deal deep,\'94 she told us, underscoring how the best brokers think long-term about carrier relationships. For Danielle, consistency, technical understanding, and responsiveness aren\'92t just nice-to-haves they\'92re baseline expectations. When carriers delay or overcomplicate the process, clients lose. When they show up prepared, fast, and informed, brokers can deliver the kind of value that actually moves the needle.\ \ \\> \'93In this business, the most important relationship really is between the underwriter and the broker. It\'92s a true partnership. I say this all the time: \'91We\'92re not one deal deep.\'92 We anticipate doing a lot of business with our carrier partners, and we like that relationship to be reciprocated on both sides in order to stay engaged over the years.\'94 - Danielle Ross, Head of Construction at Marsh McLennan Agency\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696d48b3e67e112f379c4b69_1748096239-danielle-ross_shepherd-insurance-pab.png)\ \ #### Speed, Talent, and Trust\ \ Danielle called out one thing immediately: speed. \'93Fast responses from carriers are really important to brokers. We\'92ve got a lot going on. When carriers drag things out, it hurts the outcome.\'94 At Shepherd, we made speed a principle, not a perk. From the beginning, our standard has been 24-hour turnaround, \'97or faster, \'97on every submission. But speed only matters if it\'92s paired with depth. Danielle noted that what sets Shepherd apart is not just how quickly we respond, but the level of preparation and insight behind each time we engage.\ \ That\'92s a direct result of how we\'92ve built our teams: with specialists who understand construction inside and out, not just insurance. \'93They do a great job hiring the right talent,\'94 Danielle said. \'93Brokers on a national scale have worked with these folks before. We trust them, and we know they understand construction.\'94 That kind of familiarity matters\'97especially in an industry where so much depends on confidence in who\'92s sitting across the table. Danielle\'92s perspective confirms something we\'92ve believed from the start: great underwriting is personal. And it\'92s earned through relationships, not just rates.\ \ Danielle also pointed to the value of being able to package multiple lines with a single partner. \'93When one carrier understands the whole project\'97builders risk, general liability, excess\'97it streamlines everything.\'94 With recent product expansions across Casualty and Builder\'92s Risk, we\'92re helping brokers simplify placements and reduce friction across complex programs. For brokers like Danielle, that means fewer emails, cleaner execution, and more control over the client experience.\ \ #### Partnership in Practice\ \ With programs like Shepherd Savings, we help contractors unlock premium discounts by adopting technology that reduces claims \'96 \'97then stay engaged throughout the life of the policy to ensure that tech is being used effectively. Danielle sees that follow-through as a differentiator: not just offering better terms, but supporting clients through data analysis, ongoing risk reviews, and direct engagement with our team. The result? Long-term broker confidence and better experiences for the end customer.\ \ The construction market will keep evolving. Expectations will rise. But the fundamentals won\'92t change: brokers will always need partners they can count on. Danielle\'92s message is a reminder that trust isn\'92t built in the binder \'96 \'97it\'92s built in the way carriers show up, over and over again. That\'92s what Shepherd was built for.\ \ \uc0\u8205 \ \ Read more from Shepherd\ \ Insurance\ \ ,\ \ How Shepherd Accelerated Underwriting with a Smarter Form Management System\ \ [READ](https://www.shepherdinsurance.com/blog/how-shepherd-accelerated-underwriting-with-a-smarter-form-management-system) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/not-one-deal-deep-why-partnership-still-matters-in-construction-insurance#) READ\ \ READ\ \ No items found.\ \ Design Engineering at Shepherd\ \ Where product thinking, design craft, and code execution meet.\ \ [READ](https://www.shepherdinsurance.com/blog/design-engineering-at-shepherd) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/not-one-deal-deep-why-partnership-still-matters-in-construction-insurance#) READ\ \ READ\ \ Company Announcements\ \ ,\ \ Shepherd Expands Construction Practice Offering with New Builder\'92s Risk Program\ \ Today, we\'92re thrilled to announce the launch of Shepherd\'92s Builder\'92s Risk program\ \ [READ](https://www.shepherdinsurance.com/blog/shepherd-expands-construction-practice-offering-with-new-builders-risk-program) READ\ \ READ\ \ [READ](https://www.shepherdinsurance.com/blog/not-one-deal-deep-why-partnership-still-matters-in-construction-insurance#) READ\ \ READ\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## $500M Manufacturing Wrap\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/500m-maintenance-wrap-up-for-manufacturing-facilities-in-texas-and-tennessee#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ # $500M Maintenance Wrap Up For Manufacturing Facilities in Texas and Tennessee\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58d2ec9965c16a2af03_69655eeebe346d71f2e1ba9b_photo-1469389335181-2198b4caa734.avif)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/500m-maintenance-wrap-up-for-manufacturing-facilities-in-texas-and-tennessee)\ \ $500M Maintenance Wrap Up For Manufacturing Facilities in Texas and Tennessee\ \ ### Insured Profile\ \ - OCIP\ - Maintenance wrap up for manufacturing facilities in Texas and Tennessee\ - 36-month project\ \ ### Placement\ \ - $10 x $8M x P\ \ ### Working with Shepherd\ \ This opportunity was sent to Shepherd and we responded the next business day with our appetite to participate. Once we received all the underlying details, we provided our formal quote within 3 business days. We worked diligently to accommodate all the requested revisions and coverage needs in our final proposal.\ \ ### Why We Won\ \ This opportunity presented itself to us as a result of a recent successful collaboration with the broker and our established rapport with the placement team. In order to fulfill the program requirements, we made sure to include all the requested coverage types. Furthermore, leveraging our expertise with wrap ups of this particular type, our team confidently offered competitive pricing, which ultimately played a key role in securing this deal.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58d9bca8835148f707e_6966a4b0e1ce382816a85729_photo-1624084340915-8ef036692deb.avif)](https://www.shepherdinsurance.com/case-studies/250m-street-and-road-contractor-in-pennsylvania)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$250M Street and Road Contractor in Pennsylvania](https://www.shepherdinsurance.com/case-studies/250m-street-and-road-contractor-in-pennsylvania)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/250m-street-and-road-contractor-in-pennsylvania) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6966c1fc8156f5a4bc8e254c_razlan-hanafiah-3nrocrjzifq-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/430m-general-contractor-in-california)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$430M General Contractor in California](https://www.shepherdinsurance.com/case-studies/430m-general-contractor-in-california)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/430m-general-contractor-in-california) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd593b8fb85b512c295d9_696aab71c21d4c059233fa15_Ricardo%2520Gomez%2520Angel.jpeg)](https://www.shepherdinsurance.com/case-studies/40m-heavy-civil-contractor-in-washington)\ \ Construction\ \ ,\ \ Casualty\ \ ,\ \ [$40M Heavy Civil Contractor in Washington](https://www.shepherdinsurance.com/case-studies/40m-heavy-civil-contractor-in-washington)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/40m-heavy-civil-contractor-in-washington) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Shepherd Savings Program\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/how-shepherd-savings-is-enhancing-risk-control-strategies#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Shepherd Savings\ \ ,\ \ # How Shepherd Savings is Enhancing Risk Control Strategies\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd591077396ece3912b93_696a3c2efe13ff153a116ca0_Andy%2520Quezada%2520Unsplash.jpeg)\ \ Testimonial\ \ We had a competing offer for the same premium on the $10M xs $10M; however, we went with Shepherd because we felt there was likelihood for a long-term relationship as well as incentive for additional premium savings for the client based on Shepherd\'92s unique technology programs. This client uses certain technology tools to better control their QA/QC programs that dovetail with the Shepherd Savings perfectly.\ \ \uc0\u8205 \ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6967f173bbf58d2e48842f67_1516849267406.avif)\ \ Jenny Knackstedt\ \ How Shepherd Savings is Enhancing Risk Control Strategies\ \ IMA\ \ Shepherd Savings\ \ #### Contractor Profile\ \ - $80M Commercial Contractor in Washington\ - $10m Excess Liability\ - Contractor Practice Program\ - Shepherd Savings Partner: Procore\ \ #### Results\ \ This contractor qualified for Shepherd Savings through their use of Procore. Upon becoming a Shepherd policyholder, they received:\ \ ##### Premium Savings\ \ - Upfront premium savings on their excess liability policy\ - The opportunity to receive additional savings upon renewal through continued adoption of Procore\ \ ##### Real-Time Risk Control Feedback\ \ - Seamless data integration between Shepherd and Procore\ - Partnership kick-off meeting to understand how Shepherd will utilize their data to help them leverage Procore for the best safety outcomes\ - Monthly reports with actionable insights and best practices\ \ This ongoing partnership aims to help the client increase jobsite safety, reduce claims, and receive maximum savings upon renewal with Shepherd.\ \ #### Background\ \ Shepherd's founding thesis is that technology-enabled contractors present lower risk profiles than their peers. Our \\[data analysis\\](https://shepherdinsurance.com/blog/shepherd-savings-preferred-insurance-for-the-best-builders) affirmed this bet: we found significant correlations between reduced General Liability claim frequency and specific behaviors among users of these tools. These results built the foundation of Shepherd Savings.\ \ Shepherd Savings is a partnership program designed to benefit technology-enabled contractors. When a contractor is actively using one of our technology partners, they are eligible to receive premium savings of up to 25% by incorporating their usage data into our underwriting process. The data allows our team to provide ongoing risk control feedback throughout the policy term, helping contractors understand what type of engagement leads to the best safety or quality outcomes.\ \ Upon receiving the submission for this contractor practice program, Shepherd quickly identified that the client was already implementing Procore to enhance their QA/QC programs. Our team provided a Shepherd Savings proposal offering immediate premium savings in recognition of their Procore adoption.\ \ The client then enrolled in our data-sharing partnership with Procore, giving Shepherd access to their monthly usage metrics. This allows our team to analyze how they're utilizing the platform and provide ongoing feedback to optimize for improved safety outcomes. We do this through our monthly impact reports sent to the client with the data insights. As the contractor implements our recommended risk-reducing behaviors and shows continued strong adoption throughout the policy term, Shepherd will use this data to offer maximum premium savings at time of renewal.\ \ The Shepherd Savings program extends beyond rewarding technology investments\'97we aim to be an active partner in integrating these technologies into clients' comprehensive risk management strategies. By recognizing these efforts with financial benefits, we support contractors' continued investments in innovative solutions that enhance jobsite safety and contribute to building a safer, more sustainable construction future.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/6965597c60f9d1c8707dcbcc_jeriden-villegas-vlpum5wp5z0-unsplash-1.webp)](https://www.shepherdinsurance.com/case-studies/283m-general-contractor-in-vermont-utilizing-casualty-pro)\ \ Shepherd Savings\ \ ,\ \ [$400M General Contractor utilizing Savings & AI Compliance](https://www.shepherdinsurance.com/case-studies/283m-general-contractor-in-vermont-utilizing-casualty-pro)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/283m-general-contractor-in-vermont-utilizing-casualty-pro) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655bd1795eab97e9f9b2f1_luke-van-zyl-koh7ivuwrlw-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/83m-apartment-complex-in-austin-utilizing-casualty-pro)\ \ Shepherd Savings\ \ ,\ \ [$83M Apartment Complex in Austin utilizing Savings](https://www.shepherdinsurance.com/case-studies/83m-apartment-complex-in-austin-utilizing-casualty-pro)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/83m-apartment-complex-in-austin-utilizing-casualty-pro) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69654d27d5d877ae4b1e347c_kiryl-vubmzgidiqq-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/data-center-developer-partners-opts-into-shepherd-savings-for-315m-ocip-in-va)\ \ Shepherd Savings\ \ ,\ \ [Data Center Developer opts into Shepherd Savings for $315M OCIP in VA](https://www.shepherdinsurance.com/case-studies/data-center-developer-partners-opts-into-shepherd-savings-for-315m-ocip-in-va)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/data-center-developer-partners-opts-into-shepherd-savings-for-315m-ocip-in-va) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Premium Savings with OpenSpace\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/owner-receives-15-premium-savings-with-openspace-activation-on-260m-ocip-in-atlan#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Shepherd Savings\ \ ,\ \ # Owner Receives 15% Premium Savings with OpenSpace Activation on $260M OCIP in Atlanta\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd5936ad29fd7d5e18781_696aa1dc13109b6e28316c76_Mark%2520Potterton%2520Unsplash%2520(1).webp)\ \ Testimonial\ \ ![](https://www.shepherdinsurance.com/case-studies/owner-receives-15-premium-savings-with-openspace-activation-on-260m-ocip-in-atlan)\ \ Owner Receives 15% Premium Savings with OpenSpace Activation on $260M OCIP in Atlanta\ \ Shepherd Savings\ \ #### Contractor Profile\ \ - Owner Controlled Insurance Project (OCIP)\ - $260M Entertainment District Construction Project\ - Located in Atlanta\ - 5-year term\ - $2/$4M/$4M Primary and Lead Excess with Shepherd\ \ #### Results\ \ In June Shepherd announced a partnership with leading reality capture provider, OpenSpace, to reward customers who utilize the 360 degree capture technology for their projects or portfolio. This partnership came on the heels of a comprehensive data study with the OpenSpace team that found reduced the likelihood for loss.\ \ This case study highlights a client who purchased OpenSpace as part of their OCIP placement with Shepherd and the immediate benefits they received:\ \ - Understanding of OpenSpace as a risk mitigation tool\ - Side-by-side Shepherd quote comparison to see the tangible benefits of utilizing OpenSpace\ - 15% upfront premium savings on each their Primary GL and Umbrella insurance policies\ - 100% cost of their OpenSpace purchase covered\ - Additional savings to continue investing in meaningful risk mitigation tools\ - Collaborative partnership with Shepherd and OpenSpace to execute a successful implementation\ - Real-time data analysis to help maintain high standards for jobsite quality and safety\ \ #### Background\ \ Shepherd Savings is a program designed to provide upfront premium savings for contractors and developers who are investing in risk-reducing technology on job sites. The rewards are based on builders who have adopted, or are willing to implement these technologies for the first time. By incorporating these tools into project delivery, contractors are enhancing their risk controls and reducing the likelihood for loss.\ \ One of our partners, \\[OpenSpace\\]( [https://www.openspace.ai/](https://www.openspace.ai/)), is a leader in Reality Capture technology, offering powerful tools for photo-based site documentation and project tracking. Their 360-degree cameras and AI-powered software allows contractors to quickly capture site images, map them to project plans, and create a full visual record of their jobsite. This enhances transparency, accountability, and collaboration, leading to better risk management outcomes.\ \ Shepherd studied the impacts of OpenSpace on jobsite safety and found significant correlations between strong usage and improved liability claims outcomes, underscoring the value of OpenSpace as a comprehensive risk management solution. You can read more on our data study \\[here\\]( [https://shepherdinsurance.com/blog/new-partnership-announcement-openspace-and-shepherd-savings](https://shepherdinsurance.com/blog/new-partnership-announcement-openspace-and-shepherd-savings)).\ \ #### How It Came Together\ \ When Shepherd receives any project-specific placement, our underwriting team will send an optional proposal for the client to leverage tools like OpenSpace in exchange for additional savings. For this OCIP project, we recognized an immediate opportunity to introduce OpenSpace (as the client was not already utilizing the tool) for the benefit of providing substantial savings.\ \ Here\'92s how our streamline process works:\ \ **Underwriting**: Shepherd introduced OpenSpace as a risk management solution for the project and we provide a side-by-side proposal showing the cost savings\ \ **Implementation**: Shepherd introduced the client to our dedicated OpenSpace team to execute the agreement and ensure a smooth implementation\ \ **Analysis**: Once the project begins, the client will receive ongoing tracking on product usage as well as best practices to improve their adoption and further savings at renewal\ \ The decision to adopt OpenSpace proved compelling for the client. Beyond implementing a powerful solution for project productivity tracking and safety, they were able to do so without incurring additional expense. The financial benefits were particularly attractive: the cost savings not only covered the entire OpenSpace investment but generated additional funds for future risk management initiatives.\ \ As the project progresses, our partnership delivers ongoing value through active monitoring and support. Shepherd\'92s customer service team collects real-time utilization data from OpenSpace and translates this information into actionable insights for the client. This continuous feedback helps optimize their use of the technology while maintaining high standards for jobsite quality and safety. Through this data-driven approach, we're aiming to be a long-term partner in helping our contractors build safety and more sustainable construction practices.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58e98f7c7d0c58bbafd_69655cd5fcae7e36108805bf_photo-1602757115429-b4190ae087be.avif)](https://www.shepherdinsurance.com/case-studies/4b-general-contractor-in-virginia-utilizing-casualty-pro)\ \ Shepherd Savings\ \ ,\ \ [$4B General Contractor in Virginia Utilizing Savings](https://www.shepherdinsurance.com/case-studies/4b-general-contractor-in-virginia-utilizing-casualty-pro)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/4b-general-contractor-in-virginia-utilizing-casualty-pro) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655b807b1c0821733dcdda_photo-1508450859948-4e04fabaa4ea.webp)](https://www.shepherdinsurance.com/case-studies/70m-apartment-complex-in-texas-utilizing-casualty-pro)\ \ Shepherd Savings\ \ ,\ \ [$70M Apartment Complex in Texas utilizing Savings](https://www.shepherdinsurance.com/case-studies/70m-apartment-complex-in-texas-utilizing-casualty-pro)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/70m-apartment-complex-in-texas-utilizing-casualty-pro) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655c7e7550b59cdf1191ea_kayle-kaupanger-vshwmvakt8m-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/41m-gc-in-california-utilizing-casualty-pro)\ \ Shepherd Savings\ \ ,\ \ [$41M GC in California utilizing Savings](https://www.shepherdinsurance.com/case-studies/41m-gc-in-california-utilizing-casualty-pro)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/41m-gc-in-california-utilizing-casualty-pro) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Compliance Efficiency Boost\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/from-spreadsheets-to-savings-how-shepherd-compliance-elevated-o-g-s-compliance-pr#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ No items found.\ \ # How Shepherd Compliance Elevated O&G\'92s Compliance Practices\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655841be752a4e26c167c8_vlad-deep-mcqi3mljc4e-unsplash.webp)\ \ Testimonial\ \ Shepherd has provided a very efficient and organized system for accessing, sharing & analyzing information. This has provided improved accuracy & consistency within the process. Having the ability to customize & generate tailored reports for our company leaders is a remarkable benefit.\ \ Shepherd Compliance has been pivotal in strengthening our compliance practices & enhancing operational efficiency. We are able to move a vendor or subcontractor through the approval process quickly and easily. We are extremely pleased with the benefits it has delivered and we are excited for the future.\ \ \uc0\u8205 \ \ ![](https://www.shepherdinsurance.com/case-studies/from-spreadsheets-to-savings-how-shepherd-compliance-elevated-o-g-s-compliance-pr)\ \ Gracie Driscoll\ \ How Shepherd Compliance Elevated O&G\'92s Compliance Practices\ \ O&G Industries\ \ Shepherd Compliance\ \ #### Contractor Profile\ \ - General Contractor\ - Headquartered in Connecticut\ - Compliance requirements for vendors and subcontractors\ \ #### Results from Shepherd Compliance\ \ Since implementing Shepherd Compliance, O&G has experienced substantial improvements in their operational efficiency and compliance practices. The certificate of insurance approval process has become streamlined and less time-consuming, allowing the company to focus on core business activities.\ \ Additionally, the use of Shepherd Compliance was considered during their renewal with Shepherd. Shepherd offered premium savings to the client for their investments in construction technologies focused on making them safer and more efficient, including Shepherd Compliance.\ \ #### Background\ \ O&G Industries is a diversified and vertically integrated provider of construction services and products throughout the Northeast. Ensuring compliance and maintaining insurance documentation is a critical aspect of their safety operations.\ \ As a Shepherd policyholder, O&G has free access to Shepherd Compliance, an AI-powered certificate and endorsement management platform. As a part of this offering from Shepherd, usage of the platform would be considered during the underwriting of their renewal and would result in premium savings due to their investments in the platform.\ \ Prior to implementing Shepherd Compliance, O&G utilized a manual process, including spreadsheets, data entry, and email/phone \'a0to request, review, and maintain the required documentation of their vendors. This process could be timely, prone to error, and lacked real-time monitoring and reporting capabilities.\ \ #### How it came together\ \ O&G decided to adopt Shepherd Compliance to streamline the certificate of insurance approval process and enhance their compliance practices. Throughout the onboarding process, the Shepherd team worked closely with Gracie Driscoll, O&G\'92s Claim Manager, to implement a workflow tailored to their needs, including:\ \ - Customized requirements for different vendor types\ - Automated review to confirm coverage limits\ - Endorsement detection for coverage forms, such as Additional Insured, Waiver of Subrogation, Primary and Noncontributory, and more\ - Communication with vendors and subcontractors for certificates, endorsements, and renewals\ - Proactive renewal notifications\ - Comprehensive reporting on the status of vendor compliance\ \ The key benefits they experienced with Shepherd Compliance:\ \ - **Enhanced Compliance:** With real-time monitoring and timely alerts, O&G can proactively address compliance issues, reducing the risk of non-compliance and potential downstream effects.\ - **Time and Efficiency Gains:** By automating the approval process, Shepherd Compliance has significantly reduced the time and effort required for approving vendors and subcontractors.\ - **Improved Accuracy and Consistency:** The centralized platform and comprehensive reporting capabilities have enhanced the accuracy and consistency of the review process, minimizing errors and providing better visibility to their vendors and subcontractors, as well as our internal teams.\ - **Premium Savings:** At their time of renewal, Shepherd provided premium savings due to strong adoption of the platform and efforts to enhance their compliance workflows.\ - **Adaptability and Responsiveness:** Shepherd Compliance actively seeks and incorporates customer feedback, ensuring that the platform evolves to meet the changing needs of the contractor and industry.\ - **Exceptional Support:** Shepherd Compliance provides outstanding support, ensuring that O&G can leverage the platform's capabilities to the fullest.\ \ Moving forward, O&G is excited about the potential for further enhancements and innovations from Shepherd Compliance. The company plans to continue leveraging the platform's capabilities to maintain a competitive edge and ensure robust and innovative compliance practices.\ \ #### Customer Testimonial\ \ - I am writing to share the benefits that we have experienced since implementing Shepherd Compliance within our organization. Shepherd Compliance has proven to be an invaluable asset, providing us with considerable advantages for our certificate of insurance approval process.\ - Shepherd has created an extensive platform that contains so many features that have made this process easier for us. They accept and appreciate any feedback given and adhere to it. Shepherd has taken our industry needs into consideration and has created an environment based on those needs. They listen to the wants and needs of our company and provide the product quickly and efficiently with exceptional support. Shepherd has proven to be flexible, adaptable, and supportive, time and time again.\ - The amount of time spent on the certificate of insurance approval process has been drastically reduced. Shepherd offers current, real-time monitoring of our vendors/subcontractors and compliance. They have established timely alerts advising when attention is needed and streamlined requests for documentation needed from brokers and carriers.\ - Shepherd has provided a very efficient and organized system for accessing, sharing & analyzing information. This has provided improved accuracy & consistency within the process. Having the ability to customize & generate tailored reports for our company leaders is a remarkable benefit.\ - Shepherd Compliance has been pivotal in strengthening our compliance practices & enhancing operational efficiency. We are able to move a vendor or subcontractor through the approval process quickly and easily. We are extremely pleased with the benefits it has delivered and we are excited for the future."\ - \\- Gracie Driscoll, Claims Manager (O&G Industries)\ \ \uc0\u8205 \ \ More Case Studies\ \ No items found.\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team\ \ ## Shepherd Insurance Savings\ [Skip to main content](https://www.shepherdinsurance.com/case-studies/how-a-tech-forward-contractor-leveraged-shepherd-savings-for-a-new-admitted-gl-wr#main)\ \ [\uc0\u55357 \u56960 SHEPHERD LAUNCHES RENEWABLE ENERGY & POWER\\\\\ \\\\\ READ MORE](https://www.shepherdinsurance.com/blog/shepherd-launches-renewable-energy-power) Close Announcement Banner\ \ [Home Page](https://www.shepherdinsurance.com/)\ \ Shepherd Savings\ \ ,\ \ # How a Tech-Forward Contractor Leveraged Shepherd Savings for a New Admitted GL-Wrap Program\ \ ![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd592621d02f139f15ab5_696aa336c8e2965164cd877b_Birk%2520Enwald%2520Image.jpeg)\ \ Testimonial\ \ The Shepherd Savings program was a key differentiator from competitors, helping the insured find value in their existing technology investments to improve efficiency and safety across project sites. The Shepherd team worked to understand the client's needs and create a specific solution for them. They were responsive and flexible in adjusting program terms when possible. The client was pleased with the package Shepherd put together, particularly given the quick turnaround required.\ \ \uc0\u8205 \ \ ![](https://www.shepherdinsurance.com/case-studies/how-a-tech-forward-contractor-leveraged-shepherd-savings-for-a-new-admitted-gl-wr)\ \ Brooks Machis\ \ How a Tech-Forward Contractor Leveraged Shepherd Savings for a New Admitted GL-Wrap Program\ \ Aon\ \ Shepherd Savings\ \ #### Contractor Profile\ \ - CCIP (Contractor Controlled Insurance Program)\ - $89M Educational Facility in Texas\ - Term: 2.5 years\ - Shepherd Savings Partner: Procore\ \ #### Results\ \ For this project, the contractor was able to save more than $50,000 on their premium with Shepherd due to their utilization of Procore. Offering this unique program during underwriting delivered multiple benefits to both the broker team and the client, including:\ \ - Differentiation in our proposal and services\ - Competitive pricing\ - Tailored and flexible coverage terms\ \ Additionally, our team was able to deliver our Shepherd Savings proposal quickly and efficiently, meeting the broker\'92s tight timeline and creating a seamless service experience.\ \ #### Background\ \ Despite the construction industry's increasing adoption of cutting-edge technologies, insurance providers have largely overlooked their impact on job site safety and project quality. Recognizing this gap, Shepherd introduced \\[Shepherd Savings\\]( [https://shepherdinsurance.com/solutions/savings](https://shepherdinsurance.com/solutions/savings)), a program that rewards technology-enabled contractors by integrating construction tech data into the underwriting process. Benefits include:\ \ - Up to 25% upfront premium savings\ - Enhanced coverage terms\ - Ongoing risk control feedback\ \ Partnering with industry leaders like Procore, Autodesk, OpenSpace, Raken, and Samsara, Shepherd Savings not only provides immediate financial benefits to tech-forward contractors but also encourages continued investment in technologies that improve overall project risk and safety.\ \ #### How It Came Together\ \ Our team was immediately excited about this opportunity due to the project scope, the contractor\'92s tech-forward approach, and our growing relationship with the broker team. Upon receiving the submission, we quickly identified the client as a Procore user, making them eligible for Shepherd Savings.\ \ When a client is eligible for Shepherd Savings, our team offers two proposal types: Basic and Savings. The Savings proposal highlights immediate benefits to contractors, showcasing exact premium savings and enhanced coverage options. Here\'92s just how simple it is for contractors to opt-in:\ \ 1. The broker is notified of the client\'92s eligibility.\ 2. Shepherd provides a Shepherd Savings proposal.\ 3. The client opts-in to receive the benefits.\ \ The benefits to the client include not only the premium savings but also enrolls them into our risk control program where \'a0they will receive ongoing feedback oriented around their technology usage. The client receives a monthly report from Shepherd that highlights their usage trends and areas of improvement.\ \ Shepherd Savings is available to contractors who currently use or are considering adopting a qualified Shepherd technology partner. The program aims to acknowledge and further encourage these efforts, contributing to a safer and more sustainable construction future.\ \ \uc0\u8205 \ \ More Case Studies\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/696fd58d0db387985ab5d7eb_696aa2e93dfff36cdd9d7d11_Yunus%2520Tug%2520Unsplash%25201%2520(1).jpeg)](https://www.shepherdinsurance.com/case-studies/how-this-gc-turned-jobsite-safety-into-premium-savings-with-shepherd-savings)\ \ Shepherd Savings\ \ ,\ \ [How This GC Turned Jobsite Safety into Premium Savings with Shepherd Savings](https://www.shepherdinsurance.com/case-studies/how-this-gc-turned-jobsite-safety-into-premium-savings-with-shepherd-savings)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/how-this-gc-turned-jobsite-safety-into-premium-savings-with-shepherd-savings) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655c7e7550b59cdf1191ea_kayle-kaupanger-vshwmvakt8m-unsplash.webp)](https://www.shepherdinsurance.com/case-studies/41m-gc-in-california-utilizing-casualty-pro)\ \ Shepherd Savings\ \ ,\ \ [$41M GC in California utilizing Savings](https://www.shepherdinsurance.com/case-studies/41m-gc-in-california-utilizing-casualty-pro)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/41m-gc-in-california-utilizing-casualty-pro) LEARN MORE\ \ LEARN MORE\ \ [![](https://cdn.prod.website-files.com/6958565641ae3ff710efe50b/69655b807b1c0821733dcdda_photo-1508450859948-4e04fabaa4ea.webp)](https://www.shepherdinsurance.com/case-studies/70m-apartment-complex-in-texas-utilizing-casualty-pro)\ \ Shepherd Savings\ \ ,\ \ [$70M Apartment Complex in Texas utilizing Savings](https://www.shepherdinsurance.com/case-studies/70m-apartment-complex-in-texas-utilizing-casualty-pro)\ \ [LEARN MORE](https://www.shepherdinsurance.com/case-studies/70m-apartment-complex-in-texas-utilizing-casualty-pro) LEARN MORE\ \ LEARN MORE\ \ ## Ready to work with Shepherd?\ \ [Contact us](https://www.shepherdinsurance.com/contact) Contact us\ \ Contact us\ \ Any appointed broker can send submissions directly to our underwriting team}